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#11
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Publisher-Inserting a file
Mary;
I'm sorry that I have not tried your suggestionas I have been busy trying to get the newsletter ready to publish and trying other ways to work around the problem. I was able to insert my graphics by click and drag enough to finish the work. Now that I have more time, I will go back and see what I can document. I have made some copies of the desktop with the error messages, but need to be more specific with what I have done to get there. Will post more info later. Thanks for you input. "MOE" -----Original Message----- When you get the error, click the details, tell us what it says. Meanwhile, try "Detect and Repair" under Help on the toolbar. This article may help too You receive an error message and then the program quits unexpectedly when you use a program of Office 2003 http://support.microsoft.com/default.aspx?scid=kb;en- us;835262&Product=pub2003 -- Mary Sauer MS MVP http://office.microsoft.com/ http://www.mvps.org/msauer/ news://msnews.microsoft.com "MOE" wrote in message ... I am using MS Windows XP Home and MS Office 2003-Pro Publisher 2003. After having a crash where I had to use the switch in back to shut down, I have been unable to insert any files into a publisher page. I keep getting a notice that "MicroSoft has encounted a problem and must close. Send report, which I have done. This hasn't corrected the proble and I need to be able to insert some files from scanning and change their color to black and reduce the brightness to use as a watermark. Can someone please tell me how to correct this problem? Thanks "MOE" . |
#12
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Publisher-Inserting a file
Mike
Thanks for the suggestion. I am using PagePlus 8 as well as Draw Plus6 and Photo Plus 8 as well as Pub 2003. I feel the Page Plus may be corrupted and plan to re- install it. Now that I have the newsletter going to the printer, I can check out the programs and see which ones are giving me trouble. I will post more later as I find some answers as which ones are troublesome. "MOE" -----Original Message----- Moe, Can't say about Pub but if PP will not import them, they I would venture a guess they are corrupt. What version of PP are youusing? Mike MOE wrote: Brian,Thanks for the advice. I have been trying to work around the problem and was able to complete my newsletter for printing. I would still like to find out why I can' insert a file from the insert menu. I was able to get the files inserted by drag & drop. This problem also exists in Serif PagePlus.The logs show that there may be problems with the .dll's as well as some .exe's. My Lexmark X83 does not like to talk to Windows XP Home even though I have downloaded new drivers and installed them. I don't know about my HP 1210 All in one. What do you think may be the answer? "MOE" -----Original Message----- Hi MOE ), in the newsgroups you posted: || I am using MS Windows XP Home and MS Office 2003-Pro || Publisher 2003. || After having a crash where I had to use the switch in back || to shut down, I have been unable to insert any files into || a publisher page. || I keep getting a notice that "MicroSoft has encounted a || problem and must close. Send report, which I have done. || This hasn't corrected the proble and I need to be able to || insert some files from scanning and change their color to || black and reduce the brightness to use as a watermark. Moe, how are you trying to insert your files? Are you trying to use the Insert from Scanner feature? If so, avoid doing so. This is likely an issue with your Scanner driver. Scan your image into your scanning software, save the image in a compatible format with Publisher (such as png, jpg, gif), and use the Insert Picture from File menu and browse to your saved scanned images. NEVER use Publisher to scan in your images. -- Brian Kvalheim Microsoft Publisher MVP http://www.publishermvps.com ~pay it forward~ This posting is provided "AS IS" with no warranties, and confers no rights. . . |
#13
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Publisher-Inserting a file
Yes Mary, I had completely uninstalled Lexmark about 3
times. And, yes I was aware of the driver update and had downloaded it. I completely disconnected the Lexmark and am using my HP. Lexmark wasn't the problem but it may have caused it. I will update the forum after I try to document the problem with the other applications. "MOE" -----Original Message----- When you installed the Lexmark, did you completely uninstall it first? How to clean up printer drivers There is a special section for Lexmark... http://members.shaw.ca/bsanders/Clea...Drivers.htm#Le xmarkDriver -- Mary Sauer MS MVP http://office.microsoft.com/ http://www.mvps.org/msauer/ news://msnews.microsoft.com "MOE" wrote in message ... Brian,Thanks for the advice. I have been trying to work around the problem and was able to complete my newsletter for printing. I would still like to find out why I can' insert a file from the insert menu. I was able to get the files inserted by drag & drop. This problem also exists in Serif PagePlus.The logs show that there may be problems with the .dll's as well as some .exe's. My Lexmark X83 does not like to talk to Windows XP Home even though I have downloaded new drivers and installed them. I don't know about my HP 1210 All in one. What do you think may be the answer? "MOE" -----Original Message----- Hi MOE ), in the newsgroups you posted: || I am using MS Windows XP Home and MS Office 2003-Pro || Publisher 2003. || After having a crash where I had to use the switch in back || to shut down, I have been unable to insert any files into || a publisher page. || I keep getting a notice that "MicroSoft has encounted a || problem and must close. Send report, which I have done. || This hasn't corrected the proble and I need to be able to || insert some files from scanning and change their color to || black and reduce the brightness to use as a watermark. Moe, how are you trying to insert your files? Are you trying to use the Insert from Scanner feature? If so, avoid doing so. This is likely an issue with your Scanner driver. Scan your image into your scanning software, save the image in a compatible format with Publisher (such as png, jpg, gif), and use the Insert Picture from File menu and browse to your saved scanned images. NEVER use Publisher to scan in your images. -- Brian Kvalheim Microsoft Publisher MVP http://www.publishermvps.com ~pay it forward~ This posting is provided "AS IS" with no warranties, and confers no rights. . . |
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