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#1
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Publisher-Inserting a file
I am using MS Windows XP Home and MS Office 2003-Pro
Publisher 2003. After having a crash where I had to use the switch in back to shut down, I have been unable to insert any files into a publisher page. I keep getting a notice that "MicroSoft has encounted a problem and must close. Send report, which I have done. This hasn't corrected the proble and I need to be able to insert some files from scanning and change their color to black and reduce the brightness to use as a watermark. Can someone please tell me how to correct this problem? Thanks "MOE" |
#2
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Publisher-Inserting a file
Hi MOE ),
in the newsgroups you posted: || I am using MS Windows XP Home and MS Office 2003-Pro || Publisher 2003. || After having a crash where I had to use the switch in back || to shut down, I have been unable to insert any files into || a publisher page. || I keep getting a notice that "MicroSoft has encounted a || problem and must close. Send report, which I have done. || This hasn't corrected the proble and I need to be able to || insert some files from scanning and change their color to || black and reduce the brightness to use as a watermark. Moe, how are you trying to insert your files? Are you trying to use the Insert from Scanner feature? If so, avoid doing so. This is likely an issue with your Scanner driver. Scan your image into your scanning software, save the image in a compatible format with Publisher (such as png, jpg, gif), and use the Insert Picture from File menu and browse to your saved scanned images. NEVER use Publisher to scan in your images. -- Brian Kvalheim Microsoft Publisher MVP http://www.publishermvps.com ~pay it forward~ This posting is provided "AS IS" with no warranties, and confers no rights. |
#3
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Publisher-Inserting a file
When you get the error, click the details, tell us what it says.
Meanwhile, try "Detect and Repair" under Help on the toolbar. This article may help too You receive an error message and then the program quits unexpectedly when you use a program of Office 2003 http://support.microsoft.com/default...roduct=pub2003 -- Mary Sauer MS MVP http://office.microsoft.com/ http://www.mvps.org/msauer/ news://msnews.microsoft.com "MOE" wrote in message ... I am using MS Windows XP Home and MS Office 2003-Pro Publisher 2003. After having a crash where I had to use the switch in back to shut down, I have been unable to insert any files into a publisher page. I keep getting a notice that "MicroSoft has encounted a problem and must close. Send report, which I have done. This hasn't corrected the proble and I need to be able to insert some files from scanning and change their color to black and reduce the brightness to use as a watermark. Can someone please tell me how to correct this problem? Thanks "MOE" |
#4
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Publisher-Inserting a file
Thanks Mary
The message that I mget reads from the top: Microsoft Office Publisher Microsoft Office Publisher has encoounted a problem and needs to close. We are ssorry for the inconvenience. If you are in the mmiddle of something, the information you were working on might lost {Checked BOx} Restart Publisher Please tell Microsoftabout the problem. We have created an error report thet you can send to help us improve Microsoft Office Publlisher. I have replied to this message as directed. And to Brian; Thanks What I have done is: I copied a color logo in black with my Lexmark X83 scanner/copier/printer, then scanned the black copy in black to a file and "saved as". I then attempted to insert the file into a page publisher. When I tried to get the folder that the file was in, it gave me the error message and would not do anything but close the Publisher. In trying to work around it, I tried "drag and drop" to no avail. I have also tried to go to "insert", and scan from picture as well as scan from "object"-- no luck. Thanks for your answer. MOE -----Original Message----- When you get the error, click the details, tell us what it says. Meanwhile, try "Detect and Repair" under Help on the toolbar. This article may help too You receive an error message and then the program quits unexpectedly when you use a program of Office 2003 http://support.microsoft.com/default.aspx?scid=kb;en- us;835262&Product=pub2003 -- Mary Sauer MS MVP http://office.microsoft.com/ http://www.mvps.org/msauer/ news://msnews.microsoft.com "MOE" wrote in message ... I am using MS Windows XP Home and MS Office 2003-Pro Publisher 2003. After having a crash where I had to use the switch in back to shut down, I have been unable to insert any files into a publisher page. I keep getting a notice that "MicroSoft has encounted a problem and must close. Send report, which I have done. This hasn't corrected the proble and I need to be able to insert some files from scanning and change their color to black and reduce the brightness to use as a watermark. Can someone please tell me how to correct this problem? Thanks "MOE" . |
#5
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Publisher-Inserting a file
Moe, Might try updating your graphics driver. Try to do this operation in safe mode,
if it works then it probably is a driver issue. -- Mary Sauer MS MVP http://office.microsoft.com/ http://www.mvps.org/msauer/ news://msnews.microsoft.com "MOE" wrote in message ... Thanks Mary The message that I mget reads from the top: Microsoft Office Publisher Microsoft Office Publisher has encoounted a problem and needs to close. We are ssorry for the inconvenience. If you are in the mmiddle of something, the information you were working on might lost {Checked BOx} Restart Publisher Please tell Microsoftabout the problem. We have created an error report thet you can send to help us improve Microsoft Office Publlisher. I have replied to this message as directed. And to Brian; Thanks What I have done is: I copied a color logo in black with my Lexmark X83 scanner/copier/printer, then scanned the black copy in black to a file and "saved as". I then attempted to insert the file into a page publisher. When I tried to get the folder that the file was in, it gave me the error message and would not do anything but close the Publisher. In trying to work around it, I tried "drag and drop" to no avail. I have also tried to go to "insert", and scan from picture as well as scan from "object"-- no luck. Thanks for your answer. MOE -----Original Message----- When you get the error, click the details, tell us what it says. Meanwhile, try "Detect and Repair" under Help on the toolbar. This article may help too You receive an error message and then the program quits unexpectedly when you use a program of Office 2003 http://support.microsoft.com/default.aspx?scid=kb;en- us;835262&Product=pub2003 -- Mary Sauer MS MVP http://office.microsoft.com/ http://www.mvps.org/msauer/ news://msnews.microsoft.com "MOE" wrote in message ... I am using MS Windows XP Home and MS Office 2003-Pro Publisher 2003. After having a crash where I had to use the switch in back to shut down, I have been unable to insert any files into a publisher page. I keep getting a notice that "MicroSoft has encounted a problem and must close. Send report, which I have done. This hasn't corrected the proble and I need to be able to insert some files from scanning and change their color to black and reduce the brightness to use as a watermark. Can someone please tell me how to correct this problem? Thanks "MOE" . |
#6
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Publisher-Inserting a file
Hi Mary Sauer ),
in the newsgroups you posted: || Moe, Might try updating your graphics driver. Try to do this || operation in safe mode, if it works then it probably is a driver || issue. Couldn't sleep last night Mary? Talk about a late night post! -- Brian Kvalheim Microsoft Publisher MVP http://www.publishermvps.com ~pay it forward~ This posting is provided "AS IS" with no warranties, and confers no rights. |
#7
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Publisher-Inserting a file
Early morning post...
-- Mary Sauer MS MVP http://office.microsoft.com/ http://www.mvps.org/msauer/ news://msnews.microsoft.com "Brian Kvalheim - [MSFT MVP]" wrote in message ... Hi Mary Sauer ), in the newsgroups you posted: || Moe, Might try updating your graphics driver. Try to do this || operation in safe mode, if it works then it probably is a driver || issue. Couldn't sleep last night Mary? Talk about a late night post! -- Brian Kvalheim Microsoft Publisher MVP http://www.publishermvps.com ~pay it forward~ This posting is provided "AS IS" with no warranties, and confers no rights. |
#8
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Publisher-Inserting a file
Brian,Thanks for the advice. I have been trying to work
around the problem and was able to complete my newsletter for printing. I would still like to find out why I can' insert a file from the insert menu. I was able to get the files inserted by drag & drop. This problem also exists in Serif PagePlus.The logs show that there may be problems with the .dll's as well as some .exe's. My Lexmark X83 does not like to talk to Windows XP Home even though I have downloaded new drivers and installed them. I don't know about my HP 1210 All in one. What do you think may be the answer? "MOE" -----Original Message----- Hi MOE ), in the newsgroups you posted: || I am using MS Windows XP Home and MS Office 2003-Pro || Publisher 2003. || After having a crash where I had to use the switch in back || to shut down, I have been unable to insert any files into || a publisher page. || I keep getting a notice that "MicroSoft has encounted a || problem and must close. Send report, which I have done. || This hasn't corrected the proble and I need to be able to || insert some files from scanning and change their color to || black and reduce the brightness to use as a watermark. Moe, how are you trying to insert your files? Are you trying to use the Insert from Scanner feature? If so, avoid doing so. This is likely an issue with your Scanner driver. Scan your image into your scanning software, save the image in a compatible format with Publisher (such as png, jpg, gif), and use the Insert Picture from File menu and browse to your saved scanned images. NEVER use Publisher to scan in your images. -- Brian Kvalheim Microsoft Publisher MVP http://www.publishermvps.com ~pay it forward~ This posting is provided "AS IS" with no warranties, and confers no rights. . |
#9
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Publisher-Inserting a file
When you installed the Lexmark, did you completely uninstall it first?
How to clean up printer drivers There is a special section for Lexmark... http://members.shaw.ca/bsanders/Clea...#LexmarkDriver -- Mary Sauer MS MVP http://office.microsoft.com/ http://www.mvps.org/msauer/ news://msnews.microsoft.com "MOE" wrote in message ... Brian,Thanks for the advice. I have been trying to work around the problem and was able to complete my newsletter for printing. I would still like to find out why I can' insert a file from the insert menu. I was able to get the files inserted by drag & drop. This problem also exists in Serif PagePlus.The logs show that there may be problems with the .dll's as well as some .exe's. My Lexmark X83 does not like to talk to Windows XP Home even though I have downloaded new drivers and installed them. I don't know about my HP 1210 All in one. What do you think may be the answer? "MOE" -----Original Message----- Hi MOE ), in the newsgroups you posted: || I am using MS Windows XP Home and MS Office 2003-Pro || Publisher 2003. || After having a crash where I had to use the switch in back || to shut down, I have been unable to insert any files into || a publisher page. || I keep getting a notice that "MicroSoft has encounted a || problem and must close. Send report, which I have done. || This hasn't corrected the proble and I need to be able to || insert some files from scanning and change their color to || black and reduce the brightness to use as a watermark. Moe, how are you trying to insert your files? Are you trying to use the Insert from Scanner feature? If so, avoid doing so. This is likely an issue with your Scanner driver. Scan your image into your scanning software, save the image in a compatible format with Publisher (such as png, jpg, gif), and use the Insert Picture from File menu and browse to your saved scanned images. NEVER use Publisher to scan in your images. -- Brian Kvalheim Microsoft Publisher MVP http://www.publishermvps.com ~pay it forward~ This posting is provided "AS IS" with no warranties, and confers no rights. . |
#10
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Publisher-Inserting a file
Moe,
Can't say about Pub but if PP will not import them, they I would venture a guess they are corrupt. What version of PP are youusing? Mike MOE wrote: Brian,Thanks for the advice. I have been trying to work around the problem and was able to complete my newsletter for printing. I would still like to find out why I can' insert a file from the insert menu. I was able to get the files inserted by drag & drop. This problem also exists in Serif PagePlus.The logs show that there may be problems with the .dll's as well as some .exe's. My Lexmark X83 does not like to talk to Windows XP Home even though I have downloaded new drivers and installed them. I don't know about my HP 1210 All in one. What do you think may be the answer? "MOE" -----Original Message----- Hi MOE ), in the newsgroups you posted: || I am using MS Windows XP Home and MS Office 2003-Pro || Publisher 2003. || After having a crash where I had to use the switch in back || to shut down, I have been unable to insert any files into || a publisher page. || I keep getting a notice that "MicroSoft has encounted a || problem and must close. Send report, which I have done. || This hasn't corrected the proble and I need to be able to || insert some files from scanning and change their color to || black and reduce the brightness to use as a watermark. Moe, how are you trying to insert your files? Are you trying to use the Insert from Scanner feature? If so, avoid doing so. This is likely an issue with your Scanner driver. Scan your image into your scanning software, save the image in a compatible format with Publisher (such as png, jpg, gif), and use the Insert Picture from File menu and browse to your saved scanned images. NEVER use Publisher to scan in your images. -- Brian Kvalheim Microsoft Publisher MVP http://www.publishermvps.com ~pay it forward~ This posting is provided "AS IS" with no warranties, and confers no rights. . |
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