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cannot access Outlook to change account settings



 
 
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  #1  
Old May 2nd, 2009, 02:49 PM posted to microsoft.public.outlook.installation
ssemerson
external usenet poster
 
Posts: 4
Default cannot access Outlook to change account settings

Outlook keeps trying to use exchange server and I am using it at home. I have
tried selecting work offline and then another box pops up stating it cannot
access my default email files. It forces me to close it then.
  #2  
Old May 2nd, 2009, 02:52 PM posted to microsoft.public.outlook.installation
Nikki Peterson
external usenet poster
 
Posts: 587
Default cannot access Outlook to change account settings

If this is not effective, try creating a new profile.

- Click Start, and click Control Panel. Click Mail icon.
(If you use VISTA select the Classic View to see the
MAIL applet)
- Click Show Profiles
- In the "When starting Microsoft Office Outlook, use this
profile:" area, please select "Prompt for a profile to be used"
- Click Add and type the new profile name as you like in the
Profile name box. NOTE: Do NOT use the same name as
your original profile.
- Click Next and click Finish.
- Try to open Outlook. Choose the new profile in the
profile list and click OK.

Nikki

"ssemerson" wrote in message
...
Outlook keeps trying to use exchange server and I am using it at home. I
have
tried selecting work offline and then another box pops up stating it cannot
access my default email files. It forces me to close it then.

  #3  
Old May 2nd, 2009, 03:13 PM posted to microsoft.public.outlook.installation
DL[_3_]
external usenet poster
 
Posts: 3,440
Default cannot access Outlook to change account settings

Open the Mail applet in the control panel, remove the exchange
account/connection, and correctly configure your type of connection &
account

"ssemerson" wrote in message
...
Outlook keeps trying to use exchange server and I am using it at home. I
have
tried selecting work offline and then another box pops up stating it
cannot
access my default email files. It forces me to close it then.



  #4  
Old May 2nd, 2009, 09:35 PM posted to microsoft.public.outlook.installation
ssemerson
external usenet poster
 
Posts: 4
Default cannot access Outlook to change account settings

I am using Vista, when I switch to classic I cannot see a "mail applet".
could it be under a folder?

"Nikki Peterson" wrote:

If this is not effective, try creating a new profile.

- Click Start, and click Control Panel. Click Mail icon.
(If you use VISTA select the Classic View to see the
MAIL applet)
- Click Show Profiles
- In the "When starting Microsoft Office Outlook, use this
profile:" area, please select "Prompt for a profile to be used"
- Click Add and type the new profile name as you like in the
Profile name box. NOTE: Do NOT use the same name as
your original profile.
- Click Next and click Finish.
- Try to open Outlook. Choose the new profile in the
profile list and click OK.

Nikki

"ssemerson" wrote in message
...
Outlook keeps trying to use exchange server and I am using it at home. I
have
tried selecting work offline and then another box pops up stating it cannot
access my default email files. It forces me to close it then.


  #5  
Old May 2nd, 2009, 11:41 PM posted to microsoft.public.outlook.installation
Nikki Peterson
external usenet poster
 
Posts: 587
Default cannot access Outlook to change account settings

Yes, If you use VISTA you need to select the
CLASSIC VIEW to see the mail applet.

Nikki

"ssemerson" wrote in message
...
I am using Vista, when I switch to classic I cannot see a "mail applet".
could it be under a folder?

"Nikki Peterson" wrote:

If this is not effective, try creating a new profile.

- Click Start, and click Control Panel. Click Mail icon.
(If you use VISTA select the Classic View to see the
MAIL applet)
- Click Show Profiles
- In the "When starting Microsoft Office Outlook, use this
profile:" area, please select "Prompt for a profile to be used"
- Click Add and type the new profile name as you like in the
Profile name box. NOTE: Do NOT use the same name as
your original profile.
- Click Next and click Finish.
- Try to open Outlook. Choose the new profile in the
profile list and click OK.

Nikki

"ssemerson" wrote in message
...
Outlook keeps trying to use exchange server and I am using it at home. I
have
tried selecting work offline and then another box pops up stating it
cannot
access my default email files. It forces me to close it then.



  #6  
Old May 3rd, 2009, 09:14 AM posted to microsoft.public.outlook.installation
DL[_3_]
external usenet poster
 
Posts: 3,440
Default cannot access Outlook to change account settings

Or enable 32bit cpl

"ssemerson" wrote in message
...
I am using Vista, when I switch to classic I cannot see a "mail applet".
could it be under a folder?

"Nikki Peterson" wrote:

If this is not effective, try creating a new profile.

- Click Start, and click Control Panel. Click Mail icon.
(If you use VISTA select the Classic View to see the
MAIL applet)
- Click Show Profiles
- In the "When starting Microsoft Office Outlook, use this
profile:" area, please select "Prompt for a profile to be used"
- Click Add and type the new profile name as you like in the
Profile name box. NOTE: Do NOT use the same name as
your original profile.
- Click Next and click Finish.
- Try to open Outlook. Choose the new profile in the
profile list and click OK.

Nikki

"ssemerson" wrote in message
...
Outlook keeps trying to use exchange server and I am using it at home. I
have
tried selecting work offline and then another box pops up stating it
cannot
access my default email files. It forces me to close it then.




  #7  
Old May 3rd, 2009, 02:35 PM posted to microsoft.public.outlook.installation
ssemerson
external usenet poster
 
Posts: 4
Default cannot access Outlook to change account settings

Thank you both. I finally was able to figure out that since I was using a
64-bit, the mail applet was in another location.

"ssemerson" wrote:

Outlook keeps trying to use exchange server and I am using it at home. I have
tried selecting work offline and then another box pops up stating it cannot
access my default email files. It forces me to close it then.

 




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