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Which knowledge base article to follow for Password not retained error



 
 
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  #1  
Old May 17th, 2004, 04:26 PM
Navin
external usenet poster
 
Posts: n/a
Default Which knowledge base article to follow for Password not retained error

Ever since I downgrade from Outlook 2003 to Outlook 2002 have been having problems. First Address book was not working....fixed that somehow.

Now, Outlook keeps prompting for a password for a POP3 account that I created, and does not remember the password even though the checkbox asking it to do that is checked.

Found two articles in the knowledge base and I am not confused which one to follow. Both say it applies to Outlook 2002. I am using it on Windows 2000 Professional.

Microsoft Knowledge Base Article - 290684
OL2002: The Save Password Setting Is Not Saved When You Connect to a POP3 Server
This is dated 6/11/2002.

Microsoft Knowledge Base Article - 836664
Your password is not retained in Outlook 2002 and Outlook Express
This is dated 3/3/2004 and it has a link to the other Knowledge base article.

How am I supposed to figure out which instructions to follow especially when it involves mucking around with the Registry which is scary.

  #2  
Old May 17th, 2004, 07:06 PM
Diane Poremsky [MVP]
external usenet poster
 
Posts: n/a
Default Which knowledge base article to follow for Password not retained error

I would follow the first one, the win2k instructions are about halfway
down...

--
Diane Poremsky [MVP - Outlook]
Author, Teach Yourself Outlook 2003 in 24 Hours
Coauthor, OneNote 2003 for Windows (Visual QuickStart Guide)
Author, Google and Other Search Engines (Visual QuickStart Guide)

Outlook Tips: http://www.outlook-tips.net/
Outlook & Exchange Solutions Center: http://www.slipstick.com
OneNote Tips:

"Navin" wrote in message
...
Ever since I downgrade from Outlook 2003 to Outlook 2002 have been having
problems. First Address book was not working....fixed that somehow.

Now, Outlook keeps prompting for a password for a POP3 account that I
created, and does not remember the password even though the checkbox
asking it to do that is checked.

Found two articles in the knowledge base and I am not confused which one
to follow. Both say it applies to Outlook 2002. I am using it on Windows
2000 Professional.

Microsoft Knowledge Base Article - 290684
OL2002: The Save Password Setting Is Not Saved When You Connect to a POP3
Server
This is dated 6/11/2002.

Microsoft Knowledge Base Article - 836664
Your password is not retained in Outlook 2002 and Outlook Express
This is dated 3/3/2004 and it has a link to the other Knowledge base
article.

How am I supposed to figure out which instructions to follow especially
when it involves mucking around with the Registry which is scary.



  #3  
Old May 18th, 2004, 02:21 AM
Navin
external usenet poster
 
Posts: n/a
Default Which knowledge base article to follow for Password not retained error

Diane

I tried that and no luck. It still prompts for the password like every 5 seconds !!
It is really annoying, they have been having this problem in Outlook 2000, 2002 and now someone reported even in 2003.

----- Diane Poremsky [MVP] wrote: -----

I would follow the first one, the win2k instructions are about halfway
down...

--
Diane Poremsky [MVP - Outlook]
Author, Teach Yourself Outlook 2003 in 24 Hours
Coauthor, OneNote 2003 for Windows (Visual QuickStart Guide)
Author, Google and Other Search Engines (Visual QuickStart Guide)

Outlook Tips: http://www.outlook-tips.net/
Outlook & Exchange Solutions Center: http://www.slipstick.com
OneNote Tips:

"Navin" wrote in message
...
Ever since I downgrade from Outlook 2003 to Outlook 2002 have been having
problems. First Address book was not working....fixed that somehow.
Now, Outlook keeps prompting for a password for a POP3 account that I

created, and does not remember the password even though the checkbox
asking it to do that is checked.
Found two articles in the knowledge base and I am not confused which one

to follow. Both say it applies to Outlook 2002. I am using it on Windows
2000 Professional.
Microsoft Knowledge Base Article - 290684

OL2002: The Save Password Setting Is Not Saved When You Connect to a POP3
Server
This is dated 6/11/2002.
Microsoft Knowledge Base Article - 836664

Your password is not retained in Outlook 2002 and Outlook Express
This is dated 3/3/2004 and it has a link to the other Knowledge base
article.
How am I supposed to figure out which instructions to follow especially

when it involves mucking around with the Registry which is scary.

  #4  
Old May 18th, 2004, 05:04 AM
Diane Poremsky [MVP]
external usenet poster
 
Posts: n/a
Default Which knowledge base article to follow for Password not retained error

Did you try a new profile?

--
Diane Poremsky [MVP - Outlook]
Author, Teach Yourself Outlook 2003 in 24 Hours
Coauthor, OneNote 2003 for Windows (Visual QuickStart Guide)
Author, Google and Other Search Engines (Visual QuickStart Guide)

Outlook Tips: http://www.outlook-tips.net/
Outlook & Exchange Solutions Center: http://www.slipstick.com
OneNote Tips:

"Navin" wrote in message
...
Diane

I tried that and no luck. It still prompts for the password like every 5
seconds !!
It is really annoying, they have been having this problem in Outlook 2000,
2002 and now someone reported even in 2003.

----- Diane Poremsky [MVP] wrote: -----

I would follow the first one, the win2k instructions are about halfway
down...

--
Diane Poremsky [MVP - Outlook]
Author, Teach Yourself Outlook 2003 in 24 Hours
Coauthor, OneNote 2003 for Windows (Visual QuickStart Guide)
Author, Google and Other Search Engines (Visual QuickStart Guide)

Outlook Tips:
http://www.outlook-tips.net/
Outlook & Exchange Solutions Center: http://www.slipstick.com
OneNote Tips:

"Navin" wrote in message
...
Ever since I downgrade from Outlook 2003 to Outlook 2002 have been

having
problems. First Address book was not working....fixed that somehow.
Now, Outlook keeps prompting for a password for a POP3 account that

I
created, and does not remember the password even though the checkbox
asking it to do that is checked.
Found two articles in the knowledge base and I am not confused

which one
to follow. Both say it applies to Outlook 2002. I am using it on

Windows
2000 Professional.
Microsoft Knowledge Base Article - 290684

OL2002: The Save Password Setting Is Not Saved When You Connect to a

POP3
Server
This is dated 6/11/2002.
Microsoft Knowledge Base Article - 836664

Your password is not retained in Outlook 2002 and Outlook Express
This is dated 3/3/2004 and it has a link to the other Knowledge base
article.
How am I supposed to figure out which instructions to follow

especially
when it involves mucking around with the Registry which is scary.



  #5  
Old May 18th, 2004, 03:46 PM
Navin
external usenet poster
 
Posts: n/a
Default Which knowledge base article to follow for Password not retained error

I did not create a new profile after making this fix. I had already created a new one instead of using the default one because of problems with making Contacts entries appear in the address book. I can create one more profile and see if that fixes it or if that also fails, I am thinking of creating another user id in Windows 2000 and moving current users data to that id, as that should probably create a totally new HKEY_CURRENT_USER tree in the Registries.



----- Diane Poremsky [MVP] wrote: -----

Did you try a new profile?

--
Diane Poremsky [MVP - Outlook]
Author, Teach Yourself Outlook 2003 in 24 Hours
Coauthor, OneNote 2003 for Windows (Visual QuickStart Guide)
Author, Google and Other Search Engines (Visual QuickStart Guide)

Outlook Tips: http://www.outlook-tips.net/
Outlook & Exchange Solutions Center: http://www.slipstick.com
OneNote Tips:

"Navin" wrote in message
...
Diane
I tried that and no luck. It still prompts for the password like every 5

seconds !!
It is really annoying, they have been having this problem in Outlook 2000,
2002 and now someone reported even in 2003.
----- Diane Poremsky [MVP] wrote: -----
I would follow the first one, the win2k instructions are about halfway

down...
--

Diane Poremsky [MVP - Outlook]
Author, Teach Yourself Outlook 2003 in 24 Hours
Coauthor, OneNote 2003 for Windows (Visual QuickStart Guide)
Author, Google and Other Search Engines (Visual QuickStart Guide)
Outlook Tips:
http://www.outlook-tips.net/
Outlook & Exchange Solutions Center: http://www.slipstick.com
OneNote Tips:
"Navin" wrote in message

...
Ever since I downgrade from Outlook 2003 to Outlook 2002 have been

having
problems. First Address book was not working....fixed that somehow.
Now, Outlook keeps prompting for a password for a POP3 account that

I
created, and does not remember the password even though the checkbox
asking it to do that is checked.
Found two articles in the knowledge base and I am not confused

which one
to follow. Both say it applies to Outlook 2002. I am using it on

Windows
2000 Professional.
Microsoft Knowledge Base Article - 290684

OL2002: The Save Password Setting Is Not Saved When You Connect to a

POP3
Server
This is dated 6/11/2002.
Microsoft Knowledge Base Article - 836664

Your password is not retained in Outlook 2002 and Outlook Express
This is dated 3/3/2004 and it has a link to the other Knowledge base
article.
How am I supposed to figure out which instructions to follow

especially
when it involves mucking around with the Registry which is scary.

  #6  
Old May 19th, 2004, 06:01 PM
Navin
external usenet poster
 
Posts: n/a
Default Which knowledge base article to follow for Password not retained error

Created a new Profile and it still kept asking for the password and would not remember it. Next created a new user id in Windows 2000 and started outlook and created an email account for that same userid and ISP and same behaviour again. It just would not remember the password. I have two other email accounts and they work fine.



----- Navin wrote: -----

I did not create a new profile after making this fix. I had already created a new one instead of using the default one because of problems with making Contacts entries appear in the address book. I can create one more profile and see if that fixes it or if that also fails, I am thinking of creating another user id in Windows 2000 and moving current users data to that id, as that should probably create a totally new HKEY_CURRENT_USER tree in the Registries.



----- Diane Poremsky [MVP] wrote: -----

Did you try a new profile?

--
Diane Poremsky [MVP - Outlook]
Author, Teach Yourself Outlook 2003 in 24 Hours
Coauthor, OneNote 2003 for Windows (Visual QuickStart Guide)
Author, Google and Other Search Engines (Visual QuickStart Guide)

Outlook Tips: http://www.outlook-tips.net/
Outlook & Exchange Solutions Center: http://www.slipstick.com
OneNote Tips:

"Navin" wrote in message
...
Diane
I tried that and no luck. It still prompts for the password like every 5

seconds !!
It is really annoying, they have been having this problem in Outlook 2000,
2002 and now someone reported even in 2003.
----- Diane Poremsky [MVP] wrote: -----
I would follow the first one, the win2k instructions are about halfway

down...
--

Diane Poremsky [MVP - Outlook]
Author, Teach Yourself Outlook 2003 in 24 Hours
Coauthor, OneNote 2003 for Windows (Visual QuickStart Guide)
Author, Google and Other Search Engines (Visual QuickStart Guide)
Outlook Tips:
http://www.outlook-tips.net/
Outlook & Exchange Solutions Center: http://www.slipstick.com
OneNote Tips:
"Navin" wrote in message

...
Ever since I downgrade from Outlook 2003 to Outlook 2002 have been

having
problems. First Address book was not working....fixed that somehow.
Now, Outlook keeps prompting for a password for a POP3 account that

I
created, and does not remember the password even though the checkbox
asking it to do that is checked.
Found two articles in the knowledge base and I am not confused

which one
to follow. Both say it applies to Outlook 2002. I am using it on

Windows
2000 Professional.
Microsoft Knowledge Base Article - 290684

OL2002: The Save Password Setting Is Not Saved When You Connect to a

POP3
Server
This is dated 6/11/2002.
Microsoft Knowledge Base Article - 836664

Your password is not retained in Outlook 2002 and Outlook Express
This is dated 3/3/2004 and it has a link to the other Knowledge base
article.
How am I supposed to figure out which instructions to follow

especially
when it involves mucking around with the Registry which is scary.

 




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