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Outlook crashes; never worked after installation



 
 
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  #1  
Old May 4th, 2004, 07:01 PM
Kam
external usenet poster
 
Posts: n/a
Default Outlook crashes; never worked after installation

I installed Office 2003. Outlook will crash each
and every time since I installed it (it didn't even work
the first time).

1) I did a Repair

2) I did create a new profile.

Anyone got any ideas? Thank you
  #2  
Old May 4th, 2004, 09:00 PM
Diane Poremsky [MVP]
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Default Outlook crashes; never worked after installation

Was this an upgrade? Find and rename the outcmd.dat and *.srs files - they
are at C:\Documents and Settings\username\Application Data\Microsoft\Outlook

--
Diane Poremsky [MVP - Outlook]
Author, Teach Yourself Outlook 2003 in 24 Hours
Coauthor, OneNote 2003 for Windows (Visual QuickStart Guide)
Author, Google and Other Search Engines (Visual QuickStart Guide)

Outlook Tips: http://www.outlook-tips.net/
Outlook & Exchange Solutions Center: http://www.slipstick.com
OneNote Tips:

"Kam" wrote in message
...
I installed Office 2003. Outlook will crash each
and every time since I installed it (it didn't even work
the first time).

1) I did a Repair

2) I did create a new profile.

Anyone got any ideas? Thank you



  #3  
Old May 6th, 2004, 07:22 PM
Kam
external usenet poster
 
Posts: n/a
Default Outlook crashes; never worked after installation

Diane, thanks for the suggestion. It was an
upgrade but the files you mentioned were not there.


-----Original Message-----
Was this an upgrade? Find and rename the outcmd.dat and

*.srs files - they
are at C:\Documents and Settings\username\Application

Data\Microsoft\Outlook

--
Diane Poremsky [MVP - Outlook]
Author, Teach Yourself Outlook 2003 in 24 Hours
Coauthor, OneNote 2003 for Windows (Visual QuickStart

Guide)
Author, Google and Other Search Engines (Visual

QuickStart Guide)

Outlook Tips: http://www.outlook-tips.net/
Outlook & Exchange Solutions Center:

http://www.slipstick.com
OneNote Tips: 1note-tips-subscribe-



"Kam" wrote in

message
...
I installed Office 2003. Outlook will crash each
and every time since I installed it (it didn't even

work
the first time).

1) I did a Repair

2) I did create a new profile.

Anyone got any ideas? Thank you



.

 




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