If this is your first visit, be sure to check out the FAQ by clicking the link above. You may have to register before you can post: click the register link above to proceed. To start viewing messages, select the forum that you want to visit from the selection below. |
|
|
Thread Tools | Display Modes |
#1
|
|||
|
|||
can't uninstall Office 2007 - corrupted file
When I go to uninstall my trial Office 2007 I get an error message telling
me I have a corrupted file and to reinstall and then uninstall. I did that and when I get into one of the modules it keeps wanting to install and then I get an error message that says it cannot find the required file. I'd like to reinstall my Office 2003 but don't know if I should. I'm wondering if I'll still get the MSO 2007 wanting to install again and if that'll affect the 2003 installation. Naturally Outlook is affected so I can't get any email either. How do I resolve this? wiersma7 |
#2
|
|||
|
|||
can't uninstall Office 2007 - corrupted file
I'm having the same problem, but not for the same reason.
I'm trying to install Outlook 2007 coz when I installed Office I didn't think I would need it but now I want it, and in Uninstall Programs (in Vista Ultimate), I click change, it starts the installer, the window goes away and it just says 'Setup cannot continue because a required file is either corrupted or not available. Run setup again from the original source disc or download location.' I then tried the uninstall button to the same effect, and I then tried the original installer, which did the same thing, but it took longer to load. "wiersma7" wrote in message ... When I go to uninstall my trial Office 2007 I get an error message telling me I have a corrupted file and to reinstall and then uninstall. I did that and when I get into one of the modules it keeps wanting to install and then I get an error message that says it cannot find the required file. I'd like to reinstall my Office 2003 but don't know if I should. I'm wondering if I'll still get the MSO 2007 wanting to install again and if that'll affect the 2003 installation. Naturally Outlook is affected so I can't get any email either. How do I resolve this? wiersma7 |
#3
|
|||
|
|||
can't uninstall Office 2007 - corrupted file
http://support.microsoft.com/kb/928218
This KB article resolved a similar error when trying to uninstall MSO2007. I used the evaluation version earlier, and couldn't uninstall it. The problem file for me was msohevi.dll. It gives an access denied error when you try to delete it. I had to follow the instructions in http://support.microsoft.com/kb/928218, and the office 12 folder still wouldn't delete, so I changed the office12 folder to office12old and reboot and was finally able to remove the file with filetorment. I strongly suggest that you do these registry changes only if you are experienced and comfortable using regedit. I've been using it for over 10 years, and this procedure gave me a headache. Scott "wiersma7" wrote in message ... When I go to uninstall my trial Office 2007 I get an error message telling me I have a corrupted file and to reinstall and then uninstall. I did that and when I get into one of the modules it keeps wanting to install and then I get an error message that says it cannot find the required file. "wiersma7" wrote in message ... When I go to uninstall my trial Office 2007 I get an error message telling me I have a corrupted file and to reinstall and then uninstall. I did that and when I get into one of the modules it keeps wanting to install and then I get an error message that says it cannot find the required file. I'd like to reinstall my Office 2003 but don't know if I should. I'm wondering if I'll still get the MSO 2007 wanting to install again and if that'll affect the 2003 installation. Naturally Outlook is affected so I can't get any email either. How do I resolve this? wiersma7 |
#4
|
|||
|
|||
can't uninstall Office 2007 - corrupted file
I have the same problem. I cannot uninstall Office 2007, but I did
successfully re-install Office 2003 anyway and it is working okay. Outlook 2003 migrated all my email from Outlook 2007. But I still cannot uninstall a corrupted Office 2007. But at least Outlook 2003 is working. Vince |
#5
|
|||
|
|||
can't uninstall Office 2007 - corrupted file
there have been posts in this group on the manual uninstall of 2007
"Vince DePalma" wrote in message . .. I have the same problem. I cannot uninstall Office 2007, but I did successfully re-install Office 2003 anyway and it is working okay. Outlook 2003 migrated all my email from Outlook 2007. But I still cannot uninstall a corrupted Office 2007. But at least Outlook 2003 is working. Vince |
#6
|
|||
|
|||
can't uninstall Office 2007 - corrupted file
here is the KB article to uninstall Office 2007
http://support.microsoft.com/kb/928218/en-us "Vince DePalma" wrote in message . .. I have the same problem. I cannot uninstall Office 2007, but I did successfully re-install Office 2003 anyway and it is working okay. Outlook 2003 migrated all my email from Outlook 2007. But I still cannot uninstall a corrupted Office 2007. But at least Outlook 2003 is working. Vince |
Thread Tools | |
Display Modes | |
|
|