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#1
June 12th, 2004, 05:39 PM
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opening word attachments
when trying to open a word document attached to an incoming email i get a error message notifiying me that an error has been enountered and the application will close down. the error is described as "AppVer:8.0.0.4016 ModName:winword.exe" could anyone please enlighten me how to solve this problem? I use office 97 under windows xp home .
thanks david 
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#2
June 13th, 2004, 12:33 AM
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opening word attachments
See http://support.microsoft.com/default...b;en-us;325718.
david wrote: when trying to open a word document attached to an incoming email i get a error message notifiying me that an error has been enountered and the application will close down. the error is described as "AppVer:8.0.0.4016 ModName:winword.exe" could anyone please enlighten me how to solve this problem? I use office 97 under windows xp home . thanks david
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#3
June 13th, 2004, 06:07 PM
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opening word attachments
Hi David,
If Office 97 isn't patched to at least SR-2 then that is my first suggestion. There were a *lot* of bugs in Word corrected in both the SR-1 and SR-2 patches. Here is some info on how to obtain the updates: SR1: http://office.microsoft.com/Download...f97detail.aspx SR2: http://office.microsoft.com/download...f97detail.aspx Post Service Release (QFE 8909): -- Please post all follow-ups to the newsgroup. Email requests for assistance can not be acknowledged. ~~~~~~~ Beth Melton Word FAQ: http://mvps.org/word TechTrax: http://mousetrax.com/techtrax/ "david" wrote: when trying to open a word document attached to an incoming email i get a error message notifiying me that an error has been enountered and the application will close down. the error is described as "AppVer:8.0.0.4016 ModName:winword.exe" could anyone please enlighten me how to solve this problem? I use office 97 under windows xp home . thanks david
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#4
September 13th, 2004, 02:21 AM
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"david" wrote: when trying to open a word document attached to an incoming email i get a error message notifiying me that an error has been enountered and the application will close down. the error is described as "AppVer:8.0.0.4016 ModName:winword.exe" could anyone please enlighten me how to solve this problem? I use office 97 under windows xp home . thanks david
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#5
September 13th, 2004, 04:24 AM
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Save the attachment to your hard drive and then open it.
-- Suzanne S. Barnhill Microsoft MVP (Word) Words into Type Fairhope, Alabama USA Word MVP FAQ site: http://word.mvps.org Email cannot be acknowledged; please post all follow-ups to the newsgroup so all may benefit. "serenity" wrote in message ... "david" wrote: when trying to open a word document attached to an incoming email i get a error message notifiying me that an error has been enountered and the application will close down. the error is described as "AppVer:8.0.0.4016 ModName:winword.exe" could anyone please enlighten me how to solve this problem? I use office 97 under windows xp home . thanks david
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