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Cannot open your default e-mail folders.



 
 
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  #1  
Old March 29th, 2010, 09:53 AM posted to microsoft.public.outlook.installation
Nita[_4_]
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Posts: 2
Default Cannot open your default e-mail folders.

I installed outlook on a new gigabyte netbook .... everything was wonderful.
Then the user went home and for some reason couldn't open her outlook so she
decided to uninstall it. I reinstalled it now, but get the following message:

Cannot open your default e-mail folders. The information store could not be
opened.

What can i do to fix this??

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  #2  
Old March 29th, 2010, 12:18 PM posted to microsoft.public.outlook.installation
Neo
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Posts: 407
Default Cannot open your default e-mail folders.

You don't mention what type of e-mail account you are working with, but if
it is a POP3/IMAP/HOTMAIL account, I would verify that the .PST file(s) that
are being created are in a place where the user has full NTFS rights and the
PST file(s) are not marked read-only.

"Nita" wrote in message
news
I installed outlook on a new gigabyte netbook .... everything was
wonderful.
Then the user went home and for some reason couldn't open her outlook so
she
decided to uninstall it. I reinstalled it now, but get the following
message:

Cannot open your default e-mail folders. The information store could not
be
opened.

What can i do to fix this??


  #3  
Old March 29th, 2010, 02:13 PM posted to microsoft.public.outlook.installation
Orland, Kathleen
external usenet poster
 
Posts: 233
Default Cannot open your default e-mail folders.

The Information Store? Did you set up her account as an Exchange account?

"Nita" wrote in message
news
I installed outlook on a new gigabyte netbook .... everything was

wonderful.
Then the user went home and for some reason couldn't open her outlook so

she
decided to uninstall it. I reinstalled it now, but get the following

message:

Cannot open your default e-mail folders. The information store could not

be
opened.

What can i do to fix this??



 




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