PowerPoint2003 crashes when attempting to play an MPG clip

Hi,

I use Windows XP, PowerPoint 2003 and WMP10.
When I attempt to insert an MPG clip in a slideshow and play it it causes
PowerPoint to crash, sending a detailed error report to Microsoft.
Note that I can play this clip externally using WMP10.
Also note that other clip type such as WMV plays ok within PowerPoint.
I have already restored the MPG file ype characteristics to their default
values (TOOLS--FOLDER OPTIONS--MPG--RESTORE)
I have also re-installed WMP10 just in case....as well as I have got the
latest DirectX package.....nothing helped so far.
I suspect I have a problem with MCI (Microsoft Control something) which is
the default player that comes with the operating system. How can I check it /
fix it ?
Are they any other ideas?
Thanks
--
Shlomi

What is the original source of the mpeg? I ask as it sounds like it is
using a strange codec that is "close" to the standard codecs but something
is not working as it should.

If you can play the file in Media Player you may want to give PFCMedia or
PFCPro a try. Both come with a two week free trial so it won't cost a thing
to try.


Austin Myers
MS PowerPoint MVP Team

Provider of PFCMedia, PFCPro, PFCExpress
http://www.pfcmedia.com


"?????" wrote in message
...
Hi,

I use Windows XP, PowerPoint 2003 and WMP10.
When I attempt to insert an MPG clip in a slideshow and play it it causes
PowerPoint to crash, sending a detailed error report to Microsoft.
Note that I can play this clip externally using WMP10.
Also note that other clip type such as WMV plays ok within PowerPoint.
I have already restored the MPG file ype characteristics to their default
values (TOOLS--FOLDER OPTIONS--MPG--RESTORE)
I have also re-installed WMP10 just in case....as well as I have got the
latest DirectX package.....nothing helped so far.
I suspect I have a problem with MCI (Microsoft Control something) which
is
the default player that comes with the operating system. How can I check
it /
fix it ?
Are they any other ideas?
Thanks
--
Shlomi

Those MPEG's worked just fine within my PowerPoint up until a few days ago.
Something happened recently ad I can't figure out the reason for this.
Unfortunately I also can't restore my system back.
During the last days I have used for the first time on this computer
Microsoft Movie Maker (ver 5.1) and an application called MyVideoConverter.
Could this movie maker version cause this problem? can I upgrade it? I
didn't find it on microsoft.com downloads.
BTW uninstalling the latter didn't solve the problem.





--
Shlomi


"Austin Myers" wrote:

What is the original source of the mpeg? I ask as it sounds like it is
using a strange codec that is "close" to the standard codecs but something
is not working as it should.

If you can play the file in Media Player you may want to give PFCMedia or
PFCPro a try. Both come with a two week free trial so it won't cost a thing
to try.


Austin Myers
MS PowerPoint MVP Team

Provider of PFCMedia, PFCPro, PFCExpress
http://www.pfcmedia.com


"?????" wrote in message
...
Hi,

I use Windows XP, PowerPoint 2003 and WMP10.
When I attempt to insert an MPG clip in a slideshow and play it it causes
PowerPoint to crash, sending a detailed error report to Microsoft.
Note that I can play this clip externally using WMP10.
Also note that other clip type such as WMV plays ok within PowerPoint.
I have already restored the MPG file ype characteristics to their default
values (TOOLS--FOLDER OPTIONS--MPG--RESTORE)
I have also re-installed WMP10 just in case....as well as I have got the
latest DirectX package.....nothing helped so far.
I suspect I have a problem with MCI (Microsoft Control something) which
is
the default player that comes with the operating system. How can I check
it /
fix it ?
Are they any other ideas?
Thanks
--
Shlomi

"?????" wrote in message
news
Those MPEG's worked just fine within my PowerPoint up until a few days
ago.
Something happened recently ad I can't figure out the reason for this.
Unfortunately I also can't restore my system back.
During the last days I have used for the first time on this computer
Microsoft Movie Maker (ver 5.1) and an application called
MyVideoConverter.

Bingo, I would put my money on the convertor having installed it's own
codecs. I would suggest downloading Windows Media Player 10 and
reinstalling it to correct the problem.


--
Austin Myers
MS PowerPoint MVP Team

Provider of PFCMedia, PFCPro, PFCExpress
http://www.pfcmedia.com

Unfortunatelly no "BINGO" yet :-) It didn't help.
Assuming this is indeed the problem (which makes sense), is there a newer
version of movie maker (higher then 5.1) out there in the web? .
Or is there anotrher way to restore the codecs?

If you agree then I could email you the detailed error report (if yes then
please provide me your email address)

Thanks
--
Shlomi


"Austin Myers" wrote:


"?????" wrote in message
news
Those MPEG's worked just fine within my PowerPoint up until a few days
ago.
Something happened recently ad I can't figure out the reason for this.
Unfortunately I also can't restore my system back.
During the last days I have used for the first time on this computer
Microsoft Movie Maker (ver 5.1) and an application called
MyVideoConverter.

Bingo, I would put my money on the convertor having installed it's own
codecs. I would suggest downloading Windows Media Player 10 and
reinstalling it to correct the problem.


--
Austin Myers
MS PowerPoint MVP Team

Provider of PFCMedia, PFCPro, PFCExpress
http://www.pfcmedia.com

5.1 is the latest version AFAIK. It's much more likely to be
"myvideoconverter". Try downloading windows media encoder series 9 and run
the mpeg through the convert program and see if that helps

http://www.microsoft.com/windows/win...r/default.mspx
--
email john AT technologytrish.co.uk

"Glass" action buttons - http://www.technologytrish.co.uk/pptbuttons.html
Need a dice throw for a ppt game?- http://www.technologytrish.co.uk/dice.html



"שלומי" wrote:

Unfortunatelly no "BINGO" yet :-) It didn't help.
Assuming this is indeed the problem (which makes sense), is there a newer
version of movie maker (higher then 5.1) out there in the web? .
Or is there anotrher way to restore the codecs?

If you agree then I could email you the detailed error report (if yes then
please provide me your email address)

Thanks
--
Shlomi


"Austin Myers" wrote:


"?????" wrote in message
news
Those MPEG's worked just fine within my PowerPoint up until a few days
ago.
Something happened recently ad I can't figure out the reason for this.
Unfortunately I also can't restore my system back.
During the last days I have used for the first time on this computer
Microsoft Movie Maker (ver 5.1) and an application called
MyVideoConverter.

Bingo, I would put my money on the convertor having installed it's own
codecs. I would suggest downloading Windows Media Player 10 and
reinstalling it to correct the problem.


--
Austin Myers
MS PowerPoint MVP Team

Provider of PFCMedia, PFCPro, PFCExpress
http://www.pfcmedia.com