Outllok 2007 won't start after upgrade from 2003

I upgraded 11 users' Windows XP Pro workstations from Office 2003
Professional to Office 2007 Professional Plus. We use Exchange 2003 (latest
service pack) running on Windows Server 2003 Standard (latest service pack).

The upgrade worked fine on 10 workstations but one other has not worked
successfully.

Word 2007 and Excel 2007 etc work fine on this workstation (Dell Inspiron
laptop) but Outlook 2007 has a problem.

When I open it, I see the Outlook screen and the Inbox, with messages,
appears along with a small dialog that says it is Configuring Outlook.

Then it pops up a dialog saying:


Microsoft Office Outlook cannot register Outlook forms.
The feature is not currently installed. Would you like to install it?


When I choose YES it opens an Office 2007 dialog with progress bar saying it
is configuring Office 2007 (choosing No just closes Outlook). When this
reaches the end I get another message:


Microsoft Office Outlook cannot register Outlook forms.
Microsoft Office Outlook cannot install the necessary files due to Windows
Installer error 1605.
The action is only valid for products that are currently installed.


Pressing OK results in message:


Failed to register a VB Script DLL. Reinstall or run regsvr32 .exe
vbscript.dll to self register.


Pressing OK results in message "operation failed" and Outlook closes.



We are using roaming profiles and this happens on any machine this user logs
onto that is running Office 2007. If she logs onto a machine that is
running Office 2003 Outlook opens normally and she has full access to her
email.

I have installed all components of Office 2007 and I have registered the
vbscript.dll, then downloaded the latest vbscipt and installed that.

I have uninstalled Office completely and re-installed it, repaired it, run
the Office diagnostics.

Any ideas anyone??

Many thanks.

--
Colin Halliday

Solution was to create a new Profile for the user - must have been something
corrupt in the old profile.

Colin


"Colin Halliday" wrote in message
...
I upgraded 11 users' Windows XP Pro workstations from Office 2003
Professional to Office 2007 Professional Plus. We use Exchange 2003
(latest service pack) running on Windows Server 2003 Standard (latest
service pack).

The upgrade worked fine on 10 workstations but one other has not worked
successfully.

Word 2007 and Excel 2007 etc work fine on this workstation (Dell Inspiron
laptop) but Outlook 2007 has a problem.

When I open it, I see the Outlook screen and the Inbox, with messages,
appears along with a small dialog that says it is Configuring Outlook.

Then it pops up a dialog saying:


Microsoft Office Outlook cannot register Outlook forms.
The feature is not currently installed. Would you like to install it?


When I choose YES it opens an Office 2007 dialog with progress bar saying
it is configuring Office 2007 (choosing No just closes Outlook). When
this reaches the end I get another message:


Microsoft Office Outlook cannot register Outlook forms.
Microsoft Office Outlook cannot install the necessary files due to Windows
Installer error 1605.
The action is only valid for products that are currently installed.


Pressing OK results in message:


Failed to register a VB Script DLL. Reinstall or run regsvr32 .exe
vbscript.dll to self register.


Pressing OK results in message "operation failed" and Outlook closes.



We are using roaming profiles and this happens on any machine this user
logs onto that is running Office 2007. If she logs onto a machine that is
running Office 2003 Outlook opens normally and she has full access to her
email.

I have installed all components of Office 2007 and I have registered the
vbscript.dll, then downloaded the latest vbscipt and installed that.

I have uninstalled Office completely and re-installed it, repaired it, run
the Office diagnostics.

Any ideas anyone??

Many thanks.

--
Colin Halliday

You are required to be a member to post replies. After logging in or becoming a member, you will be redirected back to this page.



Posted as a reply to:

Outllok 2007 won't start after upgrade from 2003

I upgraded 11 users' Windows XP Pro workstations from Office 2003
Professional to Office 2007 Professional Plus. We use Exchange 2003 (latest
service pack) running on Windows Server 2003 Standard (latest service pack).

The upgrade worked fine on 10 workstations but one other has not worked
successfully.

Word 2007 and Excel 2007 etc work fine on this workstation (Dell Inspiron
laptop) but Outlook 2007 has a problem.

When I open it, I see the Outlook screen and the Inbox, with messages,
appears along with a small dialog that says it is Configuring Outlook.

Then it pops up a dialog saying:


Microsoft Office Outlook cannot register Outlook forms.
The feature is not currently installed. Would you like to install it?


When I choose YES it opens an Office 2007 dialog with progress bar saying it
is configuring Office 2007 (choosing No just closes Outlook). When this
reaches the end I get another message:


Microsoft Office Outlook cannot register Outlook forms.
Microsoft Office Outlook cannot install the necessary files due to Windows
Installer error 1605.
The action is only valid for products that are currently installed.


Pressing OK results in message:


Failed to register a VB Script DLL. Reinstall or run regsvr32 .exe
vbscript.dll to self register.


Pressing OK results in message "operation failed" and Outlook closes.



We are using roaming profiles and this happens on any machine this user logs
onto that is running Office 2007. If she logs onto a machine that is
running Office 2003 Outlook opens normally and she has full access to her
email.

I have installed all components of Office 2007 and I have registered the
vbscript.dll, then downloaded the latest vbscipt and installed that.

I have uninstalled Office completely and re-installed it, repaired it, run
the Office diagnostics.

Any ideas anyone??

Many thanks.

--
Colin Halliday

EggHeadCafe - Software Developer Portal of Choice
WCF Workflow Services Using External Data Exchange
http://www.eggheadcafe.com/tutorials...vices-usi.aspx

I e the same issue howwever I cannot get foar enough to create a new profile -

Any other advice



Posted as a reply to:

Outllok 2007 won't start after upgrade from 2003

Solution was to create a new Profile for the user - must have been something
corrupt in the old profile.

Colin


"Colin Halliday" wrote in message
...

EggHeadCafe - Software Developer Portal of Choice
WCF Workflow Services Using External Data Exchange
http://www.eggheadcafe.com/tutorials...vices-usi.aspx

Where do you get stuck?
See http://www.howto-outlook.com/faq/newprofile.htm

--
Robert Sparnaaij [MVP-Outlook]
Coauthor, Configuring Microsoft Outlook 2003
http://www.howto-outlook.com/
Outlook FAQ, HowTo, Downloads, Add-Ins and more

http://www.msoutlook.info/
Real World Questions, Real World Answers

-----

"Rick Rogers" wrote in message
news:200991571026rrogers@buildingenvelopespecialis ts.com...
I e the same issue howwever I cannot get foar enough to create a new
profile -

Any other advice



Posted as a reply to:

Outllok 2007 won't start after upgrade from 2003

Solution was to create a new Profile for the user - must have been
something
corrupt in the old profile.

Colin


"Colin Halliday" wrote in message
...

EggHeadCafe - Software Developer Portal of Choice
WCF Workflow Services Using External Data Exchange
http://www.eggheadcafe.com/tutorials...vices-usi.aspx

You are required to be a member to post replies. After logging in or
becoming a member, you will be redirected back to this page.
Not true. These newsgroups are freely accessible via a newsreader like
Windows Live Mail. The newsgroups are hosted by Microsoft. Any website that
claims the ownership of the newsgroup is only copying the content from the
Microsoft servers (usually to make their forums look busy).

An overview of Outlook newsgroups can be found here;
http://www.howto-outlook.com/newsgroups

--
Robert Sparnaaij [MVP-Outlook]
Coauthor, Configuring Microsoft Outlook 2003
http://www.howto-outlook.com/
Outlook FAQ, HowTo, Downloads, Add-Ins and more

http://www.msoutlook.info/
Real World Questions, Real World Answers

-----

"Rick Rogers" wrote in message
news:2009915774rrogers@buildingenvelopespecialists .com...
You are required to be a member to post replies. After logging in or
becoming a member, you will be redirected back to this page.



Posted as a reply to:

Outllok 2007 won't start after upgrade from 2003

I upgraded 11 users' Windows XP Pro workstations from Office 2003
Professional to Office 2007 Professional Plus. We use Exchange 2003
(latest
service pack) running on Windows Server 2003 Standard (latest service
pack).

The upgrade worked fine on 10 workstations but one other has not worked
successfully.

Word 2007 and Excel 2007 etc work fine on this workstation (Dell Inspiron
laptop) but Outlook 2007 has a problem.

When I open it, I see the Outlook screen and the Inbox, with messages,
appears along with a small dialog that says it is Configuring Outlook.

Then it pops up a dialog saying:


Microsoft Office Outlook cannot register Outlook forms.
The feature is not currently installed. Would you like to install it?


When I choose YES it opens an Office 2007 dialog with progress bar saying
it
is configuring Office 2007 (choosing No just closes Outlook). When this
reaches the end I get another message:


Microsoft Office Outlook cannot register Outlook forms.
Microsoft Office Outlook cannot install the necessary files due to Windows
Installer error 1605.
The action is only valid for products that are currently installed.


Pressing OK results in message:


Failed to register a VB Script DLL. Reinstall or run regsvr32 .exe
vbscript.dll to self register.


Pressing OK results in message "operation failed" and Outlook closes.



We are using roaming profiles and this happens on any machine this user
logs
onto that is running Office 2007. If she logs onto a machine that is
running Office 2003 Outlook opens normally and she has full access to her
email.

I have installed all components of Office 2007 and I have registered the
vbscript.dll, then downloaded the latest vbscipt and installed that.

I have uninstalled Office completely and re-installed it, repaired it, run
the Office diagnostics.

Any ideas anyone??

Many thanks.

--
Colin Halliday

EggHeadCafe - Software Developer Portal of Choice
WCF Workflow Services Using External Data Exchange
http://www.eggheadcafe.com/tutorials...vices-usi.aspx