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Office 2000 problems
Hello,
I am trying to help a friend getting back control of her laptop. She's using her Win98 laptop at home but also at her job (previous/old job) where some restrictions seemed to have been setup. In fact I am not sure what's really going on. When she tries to open a Word document saved on the local drive, she gets the message that the document is locked by 'another user'. If you chose to open the document read-only, then, you receive the message that the document name or path is not valid and Word suggest to check the file permissions for the document or drive or to use the file open dialog box to locate the document. Using the Open dialog gives you the same result. If I use the open dialog to browse thr root of the C drive, then I get another message from Word saying: "Some of the files that meet the search criteria my be missing from the list. I/O error 82" Trying to exit Word then is a pain.... the normal.dot file can't be saved due to a file permission error... Trying to open an Excel file gives you also the same kind of error about read-only location, read-only file,... If I try to create a new spreadsheet, I am getting the message that I don't enough memory or disk space (neither is true). Any idea? Thank you for your help. |
#2
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Office 2000 problems
Just found out - c:\windows\temp was almost 1GB. Purged it and everything is
fine now ... Eric. "Eric" wrote in message ... Hello, I am trying to help a friend getting back control of her laptop. She's using her Win98 laptop at home but also at her job (previous/old job) where some restrictions seemed to have been setup. In fact I am not sure what's really going on. When she tries to open a Word document saved on the local drive, she gets the message that the document is locked by 'another user'. If you chose to open the document read-only, then, you receive the message that the document name or path is not valid and Word suggest to check the file permissions for the document or drive or to use the file open dialog box to locate the document. Using the Open dialog gives you the same result. If I use the open dialog to browse thr root of the C drive, then I get another message from Word saying: "Some of the files that meet the search criteria my be missing from the list. I/O error 82" Trying to exit Word then is a pain.... the normal.dot file can't be saved due to a file permission error... Trying to open an Excel file gives you also the same kind of error about read-only location, read-only file,... If I try to create a new spreadsheet, I am getting the message that I don't enough memory or disk space (neither is true). Any idea? Thank you for your help. |
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