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Office 2007 "Installation of this package failed"
I downloaded the beta file OPPLUS-EN.EXE
All I get from the application is "The installation of this package failed" ?? |
#2
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Office 2007 "Installation of this package failed"
JayKay a écrit :
I downloaded the beta file OPPLUS-EN.EXE All I get from the application is "The installation of this package failed" ?? try again |
#3
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Office 2007 "Installation of this package failed"
Me too and I tried it on 5 different computers in two languages and 3 OS'.
Frustrating "Desvernois Anthony" wrote: JayKay a écrit : I downloaded the beta file OPPLUS-EN.EXE All I get from the application is "The installation of this package failed" ?? try again |
#4
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Office 2007 "Installation of this package failed"
Add my name to the list with this problem. I am having trouble doing any
type of troubleshooting when it doesn't get very far in the installation. "Do you wish to proceed with the installation?" - (Yes or No button) (Selected Yes) - "Extracting files, please wait..." (then) "The installation of this package failed." -(OK button) (Selected OK) - Installation ended. Many attempts. No variation. Have Office XP Media Center edition. Have AV (Norton), Firewall (Zone Alarm Professional), Antispyware (Windows Defender). Everything was updated and easily exceed all resource requirements. I would love to test this, but I guess I have to wait for help on how to install it. "RealPommy" wrote: Me too and I tried it on 5 different computers in two languages and 3 OS'. Frustrating "Desvernois Anthony" wrote: JayKay a écrit : I downloaded the beta file OPPLUS-EN.EXE All I get from the application is "The installation of this package failed" ?? try again |
#5
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Office 2007 "Installation of this package failed"
"RealPommy" wrote: Me too and I tried it on 5 different computers in two languages and 3 OS'. Frustrating "Desvernois Anthony" wrote: JayKay a écrit : I downloaded the beta file OPPLUS-EN.EXE All I get from the application is "The installation of this package failed" ?? try again |
#6
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Office 2007 "Installation of this package failed"
Me too, just the same - Microsoft say "refer to discussion group" -not very helpful. I hope someone has the answer. "JayKay" wrote: I downloaded the beta file OPPLUS-EN.EXE All I get from the application is "The installation of this package failed" ?? |
#7
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Office 2007 "Installation of this package failed"
The notice that appeared prior to your downloading the beta states:
"Beta code is offered "as is", and does NOT include technical support." -- JoAnn Paules MVP Microsoft [Publisher] "Peteerwilliam" wrote in message ... Me too, just the same - Microsoft say "refer to discussion group" -not very helpful. I hope someone has the answer. "JayKay" wrote: I downloaded the beta file OPPLUS-EN.EXE All I get from the application is "The installation of this package failed" ?? |
#8
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Office 2007 "Installation of this package failed"
Hi JayKay,
Are you using Windows XP Media Center Edition? See if these steps help, Assuming this is the first 2007 Office product you're installing, and you're installing on a version of Windows XP (which includes Media Center) =========== 1. Use Start=Programs=Accessories=Disk Cleanup clear your Internet files and temp files. 2. Locate your 2007 Office Professional Beta 2 download file and note the folder/path location. 3. Create a new folder on your PC and note that folder/path location. 4. Use Start=Run , and on a single line type in the following (using the path & file names from Step 2 & 3) and leaving out the brackets "drive:\Step2PathOfDownload\downloadfilename.e xe" /extract:"Step3path" example: (assuming you saved to a 'downloads' folder and created a new folder named Off2007ProB2CD1) the Start=Run line would look like this "c:\downloads\OPPLUS-EN.EXE" /extract:"C:\Off2007ProB2CD1" If the extraction is successful (you'll get a dialog box telling you it was after a few minutes) then a. Backup your files and shutdown all other running apps and utilities including antivirus. b. Run setup from your new 2007 Office system folder you created in the previous steps Else, if the extraction doesn't succeed then the download may be damaged/corrupted. Use Start=Run and type %temp% and locate the Setup-xxxxx.log (file) just created and see if it has any clues on where the extraction failed. Post back with the results please. ========= "JayKay" wrote in message ... I downloaded the beta file OPPLUS-EN.EXE All I get from the application is "The installation of this package failed" -- I hope this helped you, Bob Buckland ?:-) MS Office system products MVP *Courtesy is not expensive and can pay big dividends LINKS for the 2007 Office System 1. Read about it, try it, or watch the movie the 2007 Microsoft Office system iinfo is at http://microsoft.com/office/preview 2. Already have 2007 Office System Beta 2? Send Microsoft your feedback (with pictures) http://sas.office.microsoft.com/ 3. Use the 2007 OfficeOnline website without Office2007 a. Install the ActiveX access control http://office.microsoft.com/search/r...XT101650581033 b. then visit http://officebeta.iponet.net |
#9
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Office 2007 "Installation of this package failed"
I tried cleaning up my computer by cleaning up my temp files, recycle bin...
This did not seem to work. I redownloaded the installation file and it worked fine! I am in and reviewing the Beta software. "AltNrg4U" wrote: Add my name to the list with this problem. I am having trouble doing any type of troubleshooting when it doesn't get very far in the installation. "Do you wish to proceed with the installation?" - (Yes or No button) (Selected Yes) - "Extracting files, please wait..." (then) "The installation of this package failed." -(OK button) (Selected OK) - Installation ended. Many attempts. No variation. Have Office XP Media Center edition. Have AV (Norton), Firewall (Zone Alarm Professional), Antispyware (Windows Defender). Everything was updated and easily exceed all resource requirements. I would love to test this, but I guess I have to wait for help on how to install it. "RealPommy" wrote: Me too and I tried it on 5 different computers in two languages and 3 OS'. Frustrating "Desvernois Anthony" wrote: JayKay a écrit : I downloaded the beta file OPPLUS-EN.EXE All I get from the application is "The installation of this package failed" ?? try again |
#10
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Office 2007 "Installation of this package failed"
Some more info for you. Experiencing exactly the same thing here.
If i manually extract, it fails in the same way at the same point as the execuatble launch. If i burn the executable to CD and run, it installs fine. After seeing this i dug out the old XPSP2.exe file to test the extraction, and this failed half way though. To be safe i did the same process (from the SP2 CD, not the HDD) and it extracted fine. Unfortunately, the process of extraction doesn't seem to generate any error log's in the %temp% dir, only setup error's. p.s. I'm not using MCE, im on XP Home with a VIA VT8237R chipset and a SATA HDD. I don't believe this problem existed (or atleast it wasn't reported) with an IDE drive in the system, but i'm just about to ghost back to an IDE drive to test this theory. "Bob Buckland ?:-)" wrote: Hi JayKay, Are you using Windows XP Media Center Edition? See if these steps help, Assuming this is the first 2007 Office product you're installing, and you're installing on a version of Windows XP (which includes Media Center) =========== 1. Use Start=Programs=Accessories=Disk Cleanup clear your Internet files and temp files. 2. Locate your 2007 Office Professional Beta 2 download file and note the folder/path location. 3. Create a new folder on your PC and note that folder/path location. 4. Use Start=Run , and on a single line type in the following (using the path & file names from Step 2 & 3) and leaving out the brackets "drive:\Step2PathOfDownload\downloadfilename.e xe" /extract:"Step3path" example: (assuming you saved to a 'downloads' folder and created a new folder named Off2007ProB2CD1) the Start=Run line would look like this "c:\downloads\OPPLUS-EN.EXE" /extract:"C:\Off2007ProB2CD1" If the extraction is successful (you'll get a dialog box telling you it was after a few minutes) then a. Backup your files and shutdown all other running apps and utilities including antivirus. b. Run setup from your new 2007 Office system folder you created in the previous steps Else, if the extraction doesn't succeed then the download may be damaged/corrupted. Use Start=Run and type %temp% and locate the Setup-xxxxx.log (file) just created and see if it has any clues on where the extraction failed. Post back with the results please. ========= "JayKay" wrote in message ... I downloaded the beta file OPPLUS-EN.EXE All I get from the application is "The installation of this package failed" -- I hope this helped you, Bob Buckland ?:-) MS Office system products MVP *Courtesy is not expensive and can pay big dividends LINKS for the 2007 Office System 1. Read about it, try it, or watch the movie the 2007 Microsoft Office system iinfo is at http://microsoft.com/office/preview 2. Already have 2007 Office System Beta 2? Send Microsoft your feedback (with pictures) http://sas.office.microsoft.com/ 3. Use the 2007 OfficeOnline website without Office2007 a. Install the ActiveX access control http://office.microsoft.com/search/r...XT101650581033 b. then visit http://officebeta.iponet.net |
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