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Accessing an embedded Excel object from a PowerPoint Presentation
Hello All,
I originally discovered this problem while working on an Office Automation project, but the same issues appear in the UI, so here's the symptoms: I'm having difficulty accessing an embedded Excel spreadsheet from a PowerPoint document, and I can't insert an embedded Excel spreadsheet into a new PowerPoint presentation. I can't seem to find an answer to this problem anywhere. I'm using Office XP SP3 on a Windows 2000 SP4 system with all the latest patches installed (for both Win2K and Office XP), and no, I don't have Norton AntiVirus or SystemWorks installed. From an existing PPT document with an embedded Excel spreadsheet: If I right-click on the spreadsheet -- select "Linked Worksheet Object" -- and attempt to click either "Open" or "Edit", I receive the following error- "Microsoft PowerPoint can't start the application required to open this object. An error occurred and this feature is no longer functioning properly. Would you like to repair this feature now?" "Yes" or "No" are my options to continue. If I select "Yes", another dialog box opens that says: "Installing: Application Server" with a progress bar and a cancel button. Eventually, this process fails with the error- "The server application, source file, or item can't be found, or returned with an unkown error. You may need to reinstall the server application." This error also occurrs if I select the "No" button. If I select "Update Link" from the right-click context menu, I receive the error- "The linked file was unavailable and can't be updated." with an "OK" button to continue. From either an existing PPT document with embedded Excel spreadsheets, or from a new blank PPT document, if I select the "Insert" menu -- then "Object" -- "Create from file" -- "Browse" -- (select any XL file here) -- check the "Link" box -- and click the "OK" button, I receive the same error as above- "The server application, source file, or item can't be found, or returned with an unkown error. You may need to reinstall the server application." I don't have any Norton products installed. I've tried saving the file in an older format (97-2002, 95) and then modifying the file. I've tried both repairing and reinstalling Office. I've tried re-registering MS Graph, as well as MS Excel and MS PowerPoint (the last two were just for kicks) using the Office path\program name /regserver syntax. I've tried using a path with less than 64 total characters. I don't have a folder in either the root or Program Files folders named either "Microsoft" or "Program" (and as I mentioned before, I'm not running Win NT 4.0). I'm not linking to an Org chart, just trying to link to an Excel spreadsheet. At this point, I'm thinking the problem lies in the fact that the PPT file with the original problem was created in either Office 97 or Office 95. I can replicate the same problem using the same file across 4 machines. Machine 1 (original, mentioned above): Win2K Pro SP4, Office XP SP3 (upgraded from Office 97) with all patches from windowsupdate and officeupdate installed. This problem is replicated using either the original problem PPT file, or attempting to insert an Excel spreadsheet into a blank PPT file. I had also attempted installing the PowerPoint Viewer, to see if by chance this would re-register some missing components. Didn't work. Machine 2 Win2K Server SP4, Office XP SP3 (clean install) with all patches from windowsupdate and officeupdate installed. This problem is replicated using either the original problem PPT file, or attempting to insert an Excel spreadsheet into a blank PPT file. Machine 3 Win2K Pro SP4, Office 97 SR2, appears to be missing most OS updates after SP4. This problem is replicated using either the original problem PPT file, but I can insert an Excel 97 spreadsheet into a blank PPT 97 file. I had also attempted installing the PowerPoint Viewer, to see if by chance this would re-register some missing components to re-enable the original problem file. Didn't work. Machine 4 A near-duplicate of Machine 3, except I didn't attempt installing the PowerPoint Viewer on this system. Same results as Machine 3. I've thoroughly searched Google for help with this... but to no avail. Hope someone can help... Thanks in advance, -Jeremy |
#2
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BTW, all linked files are available. I can open the file
path that appears in the "Edit" -- "Links" area using Excel as a standalone application. It appears to me that this is is a bug in Office XP SP3 that requires another patch. All OLE linking appears to have been disabled with the latest patches. Office 97 and Office 2000 work fine. I don't have confirmation from Microsoft regarding this assessment, however. My workaround for my particular situation: 1.) Re-construct the original file using Office 2000 (relative paths work only intermittently on our Novell network when using Office 97). 2.) Update links and perform any other modifications as desired using Office Automation. 3.) Save a copy of the original file and display the copy to the client. 4.) NEVER overwrite the original file by saving it using Office XP SP3. Doing so will corrupt all existing links in the PPT file. So, how do I report this as a bug? -Jeremy -----Original Message----- Hello All, I originally discovered this problem while working on an Office Automation project, but the same issues appear in the UI, so here's the symptoms: I'm having difficulty accessing an embedded Excel spreadsheet from a PowerPoint document, and I can't insert an embedded Excel spreadsheet into a new PowerPoint presentation. I can't seem to find an answer to this problem anywhere. I'm using Office XP SP3 on a Windows 2000 SP4 system with all the latest patches installed (for both Win2K and Office XP), and no, I don't have Norton AntiVirus or SystemWorks installed. From an existing PPT document with an embedded Excel spreadsheet: If I right-click on the spreadsheet -- select "Linked Worksheet Object" -- and attempt to click either "Open" or "Edit", I receive the following error- "Microsoft PowerPoint can't start the application required to open this object. An error occurred and this feature is no longer functioning properly. Would you like to repair this feature now?" "Yes" or "No" are my options to continue. If I select "Yes", another dialog box opens that says: "Installing: Application Server" with a progress bar and a cancel button. Eventually, this process fails with the error- "The server application, source file, or item can't be found, or returned with an unkown error. You may need to reinstall the server application." This error also occurrs if I select the "No" button. If I select "Update Link" from the right-click context menu, I receive the error- "The linked file was unavailable and can't be updated." with an "OK" button to continue. From either an existing PPT document with embedded Excel spreadsheets, or from a new blank PPT document, if I select the "Insert" menu -- then "Object" -- "Create from file" -- "Browse" -- (select any XL file here) -- check the "Link" box -- and click the "OK" button, I receive the same error as above- "The server application, source file, or item can't be found, or returned with an unkown error. You may need to reinstall the server application." I don't have any Norton products installed. I've tried saving the file in an older format (97-2002, 95) and then modifying the file. I've tried both repairing and reinstalling Office. I've tried re-registering MS Graph, as well as MS Excel and MS PowerPoint (the last two were just for kicks) using the Office path\program name /regserver syntax. I've tried using a path with less than 64 total characters. I don't have a folder in either the root or Program Files folders named either "Microsoft" or "Program" (and as I mentioned before, I'm not running Win NT 4.0). I'm not linking to an Org chart, just trying to link to an Excel spreadsheet. At this point, I'm thinking the problem lies in the fact that the PPT file with the original problem was created in either Office 97 or Office 95. I can replicate the same problem using the same file across 4 machines. Machine 1 (original, mentioned above): Win2K Pro SP4, Office XP SP3 (upgraded from Office 97) with all patches from windowsupdate and officeupdate installed. This problem is replicated using either the original problem PPT file, or attempting to insert an Excel spreadsheet into a blank PPT file. I had also attempted installing the PowerPoint Viewer, to see if by chance this would re-register some missing components. Didn't work. Machine 2 Win2K Server SP4, Office XP SP3 (clean install) with all patches from windowsupdate and officeupdate installed. This problem is replicated using either the original problem PPT file, or attempting to insert an Excel spreadsheet into a blank PPT file. Machine 3 Win2K Pro SP4, Office 97 SR2, appears to be missing most OS updates after SP4. This problem is replicated using either the original problem PPT file, but I can insert an Excel 97 spreadsheet into a blank PPT 97 file. I had also attempted installing the PowerPoint Viewer, to see if by chance this would re-register some missing components to re-enable the original problem file. Didn't work. Machine 4 A near-duplicate of Machine 3, except I didn't attempt installing the PowerPoint Viewer on this system. Same results as Machine 3. I've thoroughly searched Google for help with this... but to no avail. Hope someone can help... Thanks in advance, -Jeremy . |
#3
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Disable the Office Plugin that comes with Symantec/Norton AntiVirus. See
http://support.microsoft.com/?kbid=329820 "How to use Office programs with the Norton AntiVirus Office plug-in" for more info. Jeremy wrote: Hello All, I originally discovered this problem while working on an Office Automation project, but the same issues appear in the UI, so here's the symptoms: I'm having difficulty accessing an embedded Excel spreadsheet from a PowerPoint document, and I can't insert an embedded Excel spreadsheet into a new PowerPoint presentation. I can't seem to find an answer to this problem anywhere. I'm using Office XP SP3 on a Windows 2000 SP4 system with all the latest patches installed (for both Win2K and Office XP), and no, I don't have Norton AntiVirus or SystemWorks installed. From an existing PPT document with an embedded Excel spreadsheet: If I right-click on the spreadsheet -- select "Linked Worksheet Object" -- and attempt to click either "Open" or "Edit", I receive the following error- "Microsoft PowerPoint can't start the application required to open this object. An error occurred and this feature is no longer functioning properly. Would you like to repair this feature now?" "Yes" or "No" are my options to continue. If I select "Yes", another dialog box opens that says: "Installing: Application Server" with a progress bar and a cancel button. Eventually, this process fails with the error- "The server application, source file, or item can't be found, or returned with an unkown error. You may need to reinstall the server application." This error also occurrs if I select the "No" button. If I select "Update Link" from the right-click context menu, I receive the error- "The linked file was unavailable and can't be updated." with an "OK" button to continue. From either an existing PPT document with embedded Excel spreadsheets, or from a new blank PPT document, if I select the "Insert" menu -- then "Object" -- "Create from file" -- "Browse" -- (select any XL file here) -- check the "Link" box -- and click the "OK" button, I receive the same error as above- "The server application, source file, or item can't be found, or returned with an unkown error. You may need to reinstall the server application." I don't have any Norton products installed. I've tried saving the file in an older format (97-2002, 95) and then modifying the file. I've tried both repairing and reinstalling Office. I've tried re-registering MS Graph, as well as MS Excel and MS PowerPoint (the last two were just for kicks) using the Office path\program name /regserver syntax. I've tried using a path with less than 64 total characters. I don't have a folder in either the root or Program Files folders named either "Microsoft" or "Program" (and as I mentioned before, I'm not running Win NT 4.0). I'm not linking to an Org chart, just trying to link to an Excel spreadsheet. At this point, I'm thinking the problem lies in the fact that the PPT file with the original problem was created in either Office 97 or Office 95. I can replicate the same problem using the same file across 4 machines. Machine 1 (original, mentioned above): Win2K Pro SP4, Office XP SP3 (upgraded from Office 97) with all patches from windowsupdate and officeupdate installed. This problem is replicated using either the original problem PPT file, or attempting to insert an Excel spreadsheet into a blank PPT file. I had also attempted installing the PowerPoint Viewer, to see if by chance this would re-register some missing components. Didn't work. Machine 2 Win2K Server SP4, Office XP SP3 (clean install) with all patches from windowsupdate and officeupdate installed. This problem is replicated using either the original problem PPT file, or attempting to insert an Excel spreadsheet into a blank PPT file. Machine 3 Win2K Pro SP4, Office 97 SR2, appears to be missing most OS updates after SP4. This problem is replicated using either the original problem PPT file, but I can insert an Excel 97 spreadsheet into a blank PPT 97 file. I had also attempted installing the PowerPoint Viewer, to see if by chance this would re-register some missing components to re-enable the original problem file. Didn't work. Machine 4 A near-duplicate of Machine 3, except I didn't attempt installing the PowerPoint Viewer on this system. Same results as Machine 3. I've thoroughly searched Google for help with this... but to no avail. Hope someone can help... Thanks in advance, -Jeremy |
#4
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I don't have any Norton products installed. It's not a
Norton AntiVirus issue. I even checked to make sure that there is no network Norton scanning taking place. Thanks for the help, but this is an Office XP issue. -Jeremy -----Original Message----- Disable the Office Plugin that comes with Symantec/Norton AntiVirus. See http://support.microsoft.com/?kbid=329820 "How to use Office programs with the Norton AntiVirus Office plug-in" for more info. Jeremy wrote: Hello All, I originally discovered this problem while working on an Office Automation project, but the same issues appear in the UI, so here's the symptoms: I'm having difficulty accessing an embedded Excel spreadsheet from a PowerPoint document, and I can't insert an embedded Excel spreadsheet into a new PowerPoint presentation. I can't seem to find an answer to this problem anywhere. I'm using Office XP SP3 on a Windows 2000 SP4 system with all the latest patches installed (for both Win2K and Office XP), and no, I don't have Norton AntiVirus or SystemWorks installed. From an existing PPT document with an embedded Excel spreadsheet: If I right-click on the spreadsheet -- select "Linked Worksheet Object" -- and attempt to click either "Open" or "Edit", I receive the following error- "Microsoft PowerPoint can't start the application required to open this object. An error occurred and this feature is no longer functioning properly. Would you like to repair this feature now?" "Yes" or "No" are my options to continue. If I select "Yes", another dialog box opens that says: "Installing: Application Server" with a progress bar and a cancel button. Eventually, this process fails with the error- "The server application, source file, or item can't be found, or returned with an unkown error. You may need to reinstall the server application." This error also occurrs if I select the "No" button. If I select "Update Link" from the right-click context menu, I receive the error- "The linked file was unavailable and can't be updated." with an "OK" button to continue. From either an existing PPT document with embedded Excel spreadsheets, or from a new blank PPT document, if I select the "Insert" menu -- then "Object" -- "Create from file" -- "Browse" -- (select any XL file here) -- check the "Link" box -- and click the "OK" button, I receive the same error as above- "The server application, source file, or item can't be found, or returned with an unkown error. You may need to reinstall the server application." I don't have any Norton products installed. I've tried saving the file in an older format (97-2002, 95) and then modifying the file. I've tried both repairing and reinstalling Office. I've tried re-registering MS Graph, as well as MS Excel and MS PowerPoint (the last two were just for kicks) using the Office path\program name /regserver syntax. I've tried using a path with less than 64 total characters. I don't have a folder in either the root or Program Files folders named either "Microsoft" or "Program" (and as I mentioned before, I'm not running Win NT 4.0). I'm not linking to an Org chart, just trying to link to an Excel spreadsheet. At this point, I'm thinking the problem lies in the fact that the PPT file with the original problem was created in either Office 97 or Office 95. I can replicate the same problem using the same file across 4 machines. Machine 1 (original, mentioned above): Win2K Pro SP4, Office XP SP3 (upgraded from Office 97) with all patches from windowsupdate and officeupdate installed. This problem is replicated using either the original problem PPT file, or attempting to insert an Excel spreadsheet into a blank PPT file. I had also attempted installing the PowerPoint Viewer, to see if by chance this would re-register some missing components. Didn't work. Machine 2 Win2K Server SP4, Office XP SP3 (clean install) with all patches from windowsupdate and officeupdate installed. This problem is replicated using either the original problem PPT file, or attempting to insert an Excel spreadsheet into a blank PPT file. Machine 3 Win2K Pro SP4, Office 97 SR2, appears to be missing most OS updates after SP4. This problem is replicated using either the original problem PPT file, but I can insert an Excel 97 spreadsheet into a blank PPT 97 file. I had also attempted installing the PowerPoint Viewer, to see if by chance this would re-register some missing components to re-enable the original problem file. Didn't work. Machine 4 A near-duplicate of Machine 3, except I didn't attempt installing the PowerPoint Viewer on this system. Same results as Machine 3. I've thoroughly searched Google for help with this... but to no avail. Hope someone can help... Thanks in advance, -Jeremy . |
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