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"mail to" button grayed out



 
 
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  #1  
Old September 15th, 2004, 12:16 PM
external usenet poster
 
Posts: n/a
Default "mail to" button grayed out

Windows XP, Office 2002 SP3.

I have been using the fax console for about a year now.

From time to time the "mail to" button becomes grayed out
and I am unable to email the faxes to my outlook.

Shutting down all programs and rebooting the computer
solves the problem but takes time.

Any thoughts as to why the button becomes grayed out and
how it can be made available without rebooting would be
appreciated.
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  #2  
Old September 15th, 2004, 10:10 PM
Russ Valentine [MVP-Outlook]
external usenet poster
 
Posts: n/a
Default

To what "mail to" button are you referring?
List the precise steps and applications you are using.
--
Russ Valentine
[MVP-Outlook]
wrote in message
...
Windows XP, Office 2002 SP3.

I have been using the fax console for about a year now.

From time to time the "mail to" button becomes grayed out
and I am unable to email the faxes to my outlook.

Shutting down all programs and rebooting the computer
solves the problem but takes time.

Any thoughts as to why the button becomes grayed out and
how it can be made available without rebooting would be
appreciated.



  #3  
Old September 16th, 2004, 12:50 AM
external usenet poster
 
Posts: n/a
Default

Fax console, tool bar, "mail to"
-----Original Message-----
To what "mail to" button are you referring?
List the precise steps and applications you are using.
--
Russ Valentine
[MVP-Outlook]
wrote in message
...
Windows XP, Office 2002 SP3.

I have been using the fax console for about a year now.

From time to time the "mail to" button becomes grayed

out
and I am unable to email the faxes to my outlook.

Shutting down all programs and rebooting the computer
solves the problem but takes time.

Any thoughts as to why the button becomes grayed out

and
how it can be made available without rebooting would be
appreciated.



.

  #4  
Old September 16th, 2004, 01:17 AM
Russ Valentine [MVP-Outlook]
external usenet poster
 
Posts: n/a
Default

You're the first to report it. I can't reproduce it.
List the steps to repro more accurately or we can't do a thing. Am I to
assume you are trying to forward a received Fax as an email? If so, from
what folder?
--
Russ Valentine
[MVP-Outlook]
wrote in message
...
Fax console, tool bar, "mail to"
-----Original Message-----
To what "mail to" button are you referring?
List the precise steps and applications you are using.
--
Russ Valentine
[MVP-Outlook]
wrote in message
...
Windows XP, Office 2002 SP3.

I have been using the fax console for about a year now.

From time to time the "mail to" button becomes grayed

out
and I am unable to email the faxes to my outlook.

Shutting down all programs and rebooting the computer
solves the problem but takes time.

Any thoughts as to why the button becomes grayed out

and
how it can be made available without rebooting would be
appreciated.



.



  #5  
Old September 16th, 2004, 09:19 AM
Loganatr [MSFT]
external usenet poster
 
Posts: n/a
Default

Can you give us what are all the email clients do you have and what is the
default email handler (you can check this in Internet options| Programs).

Also when the issue occurs, does double clicking on any saved email opens
properly in the email application

--
Loganatr [MSFT]
Microsoft Printing, Imaging and Fax Team
This posting is provided "AS IS" with no warranties, and confers no rights.
Please do not send email directly to this alias. This alias is for newsgroup
purposes only.'



"Russ Valentine [MVP-Outlook]" wrote in message
...
You're the first to report it. I can't reproduce it.
List the steps to repro more accurately or we can't do a thing. Am I to
assume you are trying to forward a received Fax as an email? If so, from
what folder?
--
Russ Valentine
[MVP-Outlook]
wrote in message
...
Fax console, tool bar, "mail to"
-----Original Message-----
To what "mail to" button are you referring?
List the precise steps and applications you are using.
--
Russ Valentine
[MVP-Outlook]
wrote in message
.. .
Windows XP, Office 2002 SP3.

I have been using the fax console for about a year now.

From time to time the "mail to" button becomes grayed

out
and I am unable to email the faxes to my outlook.

Shutting down all programs and rebooting the computer
solves the problem but takes time.

Any thoughts as to why the button becomes grayed out

and
how it can be made available without rebooting would be
appreciated.


.





  #6  
Old September 16th, 2004, 07:39 PM
external usenet poster
 
Posts: n/a
Default

I am trying to forward a received Fax as an email from
the fax console inbox. I can't reproduce it either. It
just happens from time to time.
-----Original Message-----
You're the first to report it. I can't reproduce it.
List the steps to repro more accurately or we can't do a

thing. Am I to
assume you are trying to forward a received Fax as an

email? If so, from
what folder?
--
Russ Valentine
[MVP-Outlook]
wrote in message
...
Fax console, tool bar, "mail to"
-----Original Message-----
To what "mail to" button are you referring?
List the precise steps and applications you are using.
--
Russ Valentine
[MVP-Outlook]
wrote in message
.. .
Windows XP, Office 2002 SP3.

I have been using the fax console for about a year

now.

From time to time the "mail to" button becomes grayed

out
and I am unable to email the faxes to my outlook.

Shutting down all programs and rebooting the computer
solves the problem but takes time.

Any thoughts as to why the button becomes grayed out

and
how it can be made available without rebooting would

be
appreciated.


.



.

  #7  
Old September 16th, 2004, 07:42 PM
external usenet poster
 
Posts: n/a
Default

email client = outlook
default email handler = outlook

When this happens all outlook email functions work as
expected.
-----Original Message-----
Can you give us what are all the email clients do you

have and what is the
default email handler (you can check this in Internet

options| Programs).

Also when the issue occurs, does double clicking on any

saved email opens
properly in the email application

--
Loganatr [MSFT]
Microsoft Printing, Imaging and Fax Team
This posting is provided "AS IS" with no warranties, and

confers no rights.
Please do not send email directly to this alias. This

alias is for newsgroup
purposes only.'



"Russ Valentine [MVP-Outlook]" wrote

in message
...
You're the first to report it. I can't reproduce it.
List the steps to repro more accurately or we can't do

a thing. Am I to
assume you are trying to forward a received Fax as an

email? If so, from
what folder?
--
Russ Valentine
[MVP-Outlook]
wrote in message
...
Fax console, tool bar, "mail to"
-----Original Message-----
To what "mail to" button are you referring?
List the precise steps and applications you are using.
--
Russ Valentine
[MVP-Outlook]
wrote in message
. ..
Windows XP, Office 2002 SP3.

I have been using the fax console for about a year

now.

From time to time the "mail to" button becomes

grayed
out
and I am unable to email the faxes to my outlook.

Shutting down all programs and rebooting the

computer
solves the problem but takes time.

Any thoughts as to why the button becomes grayed out
and
how it can be made available without rebooting

would be
appreciated.


.





.

  #8  
Old September 16th, 2004, 11:00 PM
Russ Valentine [MVP-Outlook]
external usenet poster
 
Posts: n/a
Default

Well that does make it tough to track down.
Next time it happens see if the TIF file might be corrupted.

--
Russ Valentine
[MVP-Outlook]
wrote in message
...
I am trying to forward a received Fax as an email from
the fax console inbox. I can't reproduce it either. It
just happens from time to time.
-----Original Message-----
You're the first to report it. I can't reproduce it.
List the steps to repro more accurately or we can't do a

thing. Am I to
assume you are trying to forward a received Fax as an

email? If so, from
what folder?
--
Russ Valentine
[MVP-Outlook]
wrote in message
...
Fax console, tool bar, "mail to"
-----Original Message-----
To what "mail to" button are you referring?
List the precise steps and applications you are using.
--
Russ Valentine
[MVP-Outlook]
wrote in message
. ..
Windows XP, Office 2002 SP3.

I have been using the fax console for about a year

now.

From time to time the "mail to" button becomes grayed
out
and I am unable to email the faxes to my outlook.

Shutting down all programs and rebooting the computer
solves the problem but takes time.

Any thoughts as to why the button becomes grayed out
and
how it can be made available without rebooting would

be
appreciated.


.



.



  #9  
Old September 22nd, 2004, 11:51 PM
external usenet poster
 
Posts: n/a
Default

I don't think so, if I reboot the computer, everything
works as expected!
-----Original Message-----
Well that does make it tough to track down.
Next time it happens see if the TIF file might be

corrupted.

--
Russ Valentine
[MVP-Outlook]
wrote in message
...
I am trying to forward a received Fax as an email from
the fax console inbox. I can't reproduce it either. It
just happens from time to time.
-----Original Message-----
You're the first to report it. I can't reproduce it.
List the steps to repro more accurately or we can't do

a
thing. Am I to
assume you are trying to forward a received Fax as an

email? If so, from
what folder?
--
Russ Valentine
[MVP-Outlook]
wrote in message
.. .
Fax console, tool bar, "mail to"
-----Original Message-----
To what "mail to" button are you referring?
List the precise steps and applications you are

using.
--
Russ Valentine
[MVP-Outlook]
wrote in

message
.. .
Windows XP, Office 2002 SP3.

I have been using the fax console for about a year

now.

From time to time the "mail to" button becomes

grayed
out
and I am unable to email the faxes to my outlook.

Shutting down all programs and rebooting the

computer
solves the problem but takes time.

Any thoughts as to why the button becomes grayed

out
and
how it can be made available without rebooting

would
be
appreciated.


.



.



.

 




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