Accepted meeting requests not added to calendar

I have a user who can accept meeting requests, but the meetings are
not added
to his calendar.
When he receives a meeting request he accepts it, the message is
deleted & a notification is sent to the
originator but the meeting is not added to his calendar.

User is using outlook 2003, it's online and syncronised with the
exchange server.

Outlook is on-line and synched with the Exchange server.

I've checked that the delivery location is set to the users mailbox &
not a personal folder.
and i've also started outlook with the /cleanfreebusy switch.

Any suggestions?

is he using cached mode? Is the meeting visible in OWA?

--
Diane Poremsky [MVP - Outlook]
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wrote in message
...
I have a user who can accept meeting requests, but the meetings are
not added
to his calendar.
When he receives a meeting request he accepts it, the message is
deleted & a notification is sent to the
originator but the meeting is not added to his calendar.

User is using outlook 2003, it's online and syncronised with the
exchange server.

Outlook is on-line and synched with the Exchange server.

I've checked that the delivery location is set to the users mailbox &
not a personal folder.
and i've also started outlook with the /cleanfreebusy switch.

Any suggestions?

Another thing to check (besides what Diane has offered)
is where the "system calendar" or "default calendar" resides.

Outlook uses what is called System or Default Folders.
The Calendar folder that is firing the automated stuff is your
designated "Default or System Folder" for the Calendar.

I'm thinking that you have perhaps, a different calendar that is
the designated system folder (like in a pst or something).

To check the "Delivery Location" in OL2003:
Open the TOOLS menu
Select E-MAIL ACCOUNTS
Select VIEW OR CHANGE EXISTING E-MAIL ACCOUNTS
then click NEXT
Near the bottom of this window will be a small text box with the title:
"Deliver new e-mail to the following location"

Nikki

wrote in message
...
I have a user who can accept meeting requests, but the meetings are
not added
to his calendar.
When he receives a meeting request he accepts it, the message is
deleted & a notification is sent to the
originator but the meeting is not added to his calendar.

User is using outlook 2003, it's online and syncronised with the
exchange server.

Outlook is on-line and synched with the Exchange server.

I've checked that the delivery location is set to the users mailbox &
not a personal folder.
and i've also started outlook with the /cleanfreebusy switch.

Any suggestions?