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Unable to create my work email account on exchange server



 
 
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  #1  
Old June 7th, 2010, 05:52 AM posted to microsoft.public.outlook.general
sudha
external usenet poster
 
Posts: 1
Default Unable to create my work email account on exchange server

Hi,

I am trying to setup my work email account on exchange server in Outlook
2003 on windows vista on my personal PC but whenever i try to do "check name"
it gives me the following pop message:

"The action could not be completed. The connection to the Micorsoft Exchange
Server is unavailable. Outlook must be online or connected to complete this
action."

I will really appreciate any advice or guidance on what's going wrong here.

Regards,
sudha
  #2  
Old June 7th, 2010, 06:32 AM posted to microsoft.public.outlook.general
Evan Platt
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Posts: 57
Default Unable to create my work email account on exchange server

The author has marked this message not to be archived. This post will be deleted on June 21, 2010.

On Sun, 6 Jun 2010 21:52:08 -0700, sudha
wrote:


Hi,

I am trying to setup my work email account on exchange server in Outlook
2003 on windows vista on my personal PC but whenever i try to do "check name"
it gives me the following pop message:

"The action could not be completed. The connection to the Micorsoft Exchange
Server is unavailable. Outlook must be online or connected to complete this
action."

I will really appreciate any advice or guidance on what's going wrong here.


Have you contacted your work IT department to verify 1. the correct
settings and 2. that you can access it from your house and perhaps
don't need a VPN connection first?
--
To reply via e-mail, remove The Obvious and .invalid from my e-mail address.
  #3  
Old June 7th, 2010, 12:03 PM posted to microsoft.public.outlook.general
VanguardLH[_2_]
external usenet poster
 
Posts: 4,113
Default Unable to create my work email account on exchange server

sudha wrote:

I am trying to setup my work email account on exchange server in Outlook
2003 on windows vista on my personal PC but whenever i try to do "check name"
it gives me the following pop message:

"The action could not be completed. The connection to the Micorsoft Exchange
Server is unavailable. Outlook must be online or connected to complete this
action."


And is your host connected to the company network where is the Exchange
server? You don't say if this "setup" is with your host at work or
outside of work.

And are you logging onto Windows using your account for your company's
domain?

If you are outside your company's network (i.e., at home or travelling),
ask your company's helpdesk if they permit external access to their
Exchange server and how to access it.
 




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