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#1
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Word 2003 and XP performance issues
I'm having considerable difficulty with Word repagination on a long
document. The issue seen specific to Word XP and Word 2003. I have NO problems with Word 2000. Background: The document is 300 pages. 95 percent of the doc is in two column tables (perhaps 150 tables total) with a .PNG or .JPG photo in the left cell of a row and text in the right cell of a row. The document has 74 sections (with different section headings for each). In total the document is about 280 Megabytes. The images are all 4.1" x 2.75" at 300 dpi. The text is all the same font (Arial). There is a 3 page table of contents, and about 100 cross reference fields, and maybe 10 bookmarks. When I open the document with Word XP and (for instance) ask it to update the TOC, it takes 27 minutes, and repaginates twice bogging down consistently around page 200-250 and taking 3-15 seconds per page. If I open it in Normal view, switch to Page view and pull the scroll bar down to the end, it takes about 15 minutes to image the last page. When I open the document with Word 2003, it takes about the same time. When I open it with Word 2000, it takes 3 seconds to do any of the above. None of the Word versions produce any artifacts on page numbering weirdness etc. The behavior and imaging – right down to the number of pages and page breaks are identical between the three version of Word. But Word 2000 is 3 seconds to repaginate and the newer versions are all 15-30 minutes. All three computers are running Windows XP, have Intel P4 2.0 or 2.8, each computer has 512MB of RAM or more. They're all using the same printer driver (HP LaserJet 6MP). All are roughly configured the same in terms of hardware and software running in the background (Norton Antivirus, etc.). Each system is similarly configured WRT paging files, etc. I even put Word 2000 on the system with Word 2003 and the behavior is the same (Word 2000 is 3 second repagination, and Word 2003 is 27 minutes). I have tried saving the file as a web page and that version images just fine and very quickly. When I reopen that web page version and save it back as a .doc version, the performance issues resurface in the XP and 2003 versions. I have deleted and reinserted every single section break (including the final paragraph marker). I have deleted the Normal template and forced Word to recreate it. Blah, Blah, Blah. What the heck is wrong here? Is this some performance hit due to the addition of smart tags (which this document doesn't use) or something? HELP!!! I'm going crazy trying to get this to work without regressing all the computers in my network back to Office 2000. Thanks for any help you can give. David Best |
#3
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Hi David
David Best wrote: [..] The file in question is 250 megabytes and I have a set of steps that re-creates the issue consistently. Can you reproduce it in a new document based on an standard Normal.dot? If not, and you only see it in your 250 MByte (wow!) document, then I guess the standard answer is: your document has somehow become corrupt. :-( 2cents ..bob -- /"\ ASCII Ribbon Campaign | MS \ / | MVP X Against HTML | for / \ in e-mail & news | Word |
#4
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Bob,
Well, if it's a corruption issue, the Word 2003 is doing the corrupting, and Word 2000 fixes the corruption. And the cycle goes 'round and 'round. It doesn't smell like curruption to me. It smells like bug. David David Best wrote: [..] The file in question is 250 megabytes and I have a set of steps that re-creates the issue consistently. Can you reproduce it in a new document based on an standard Normal.dot? If not, and you only see it in your 250 MByte (wow!) document, then I guess the standard answer is: your document has somehow become corrupt. :-( 2cents .bob -- /"\ ASCII Ribbon Campaign | MS \ / | MVP X Against HTML | for / \ in e-mail & news | Word |
#5
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Hi David,
Well, if it's a corruption issue, the Word 2003 is doing the corrupting, and Word 2000 fixes the corruption. And the cycle goes 'round and 'round. It doesn't smell like curruption to me. It smells like bug. Could be structural damage; could be a conversion issue; might even be a driver problem, or a combination of any of the above. I'd lay my money on the extremely long tables, containing graphics. Long tables have been a problem since MS started expanding on the Internet compatible behavior in Word 2000. Are the table columns set to a specific width, or is AutoFit to content activated? If the latter, try turning that off and see if it makes a difference. Also, make sure the graphics card and printer drivers are all updated to drivers specifically designed to work with Word 2002 or 2003 (yes, this can make a difference). The last thing I'd test is whether breaking the long tables up into much shorter ones (Table/Split table) makes a significant difference. Cindy Meister INTER-Solutions, Switzerland http://homepage.swissonline.ch/cindymeister (last update Jun 8 2004) http://www.word.mvps.org This reply is posted in the Newsgroup; please post any follow question or reply in the newsgroup and not by e-mail :-) |
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