Another Vista problem

This is a new one that I have not seen before. I have a client that when she
run my program she tries to print a report, ( I display the report on the
screen first) she get the following error message, it is an Access message
"There was a problem retrieving printer information for this object. The
object may have been sent to a printer that is unavailable." She doesn't
have any problems printing from Word of other programs only mine. I hate
Vista, but does anybody have any idea what could be causing this.

Thanks

Does she have a default printer assigned?
--
Bob Larson
Access World Forums Super Moderator
Utter Access VIP
Tutorials at http://www.btabdevelopment.com

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"CD Tom" wrote:

This is a new one that I have not seen before. I have a client that when she
run my program she tries to print a report, ( I display the report on the
screen first) she get the following error message, it is an Access message
"There was a problem retrieving printer information for this object. The
object may have been sent to a printer that is unavailable." She doesn't
have any problems printing from Word of other programs only mine. I hate
Vista, but does anybody have any idea what could be causing this.

Thanks

I have experienced flaky report behavior due to a bad printer driver. Even
though Word, Excel and everything else printed just fine. A Report wouldn't
even open normally in preview mode.....Reinstalling the driver fixed it. All
other machines worked except this one.

I have also experienced flaky report behavior essentially due to a corrupt
FrontEnd. Several machines had the problem - but not all. Reinstalling a
backup of the FrontEnd fixed it.

I have had a Vista machine that would periodically freeze up; which turned
out to be a RAM/memory flaw...

It really helps to trial on different machine and see if you can see
commonality or isolate which is most probable cause.
--
NTC


"CD Tom" wrote:

This is a new one that I have not seen before. I have a client that when she
run my program she tries to print a report, ( I display the report on the
screen first) she get the following error message, it is an Access message
"There was a problem retrieving printer information for this object. The
object may have been sent to a printer that is unavailable." She doesn't
have any problems printing from Word of other programs only mine. I hate
Vista, but does anybody have any idea what could be causing this.

Thanks