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Unable to open files created in Office 2002 in upgraded 2003 insta



 
 
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  #1  
Old June 30th, 2005, 06:47 PM
Sean
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Default Unable to open files created in Office 2002 in upgraded 2003 insta

I've got a machine here running W2K, SP3 that I recently upgraded from Office
2002 to Office Pro 2003. Since the update, I've not been able to open any
files created in 2002 without first having to email them away, and then have
them emailed back and resaved to disk. Once that' done, it seems to work
fine.

I'm not having any issues with documents created since the upgrade.

Anyone have any suggestions? I've run the repair tools, reinstalled
everything, etc...I just can't seem to find what I'm missing.

The exact wording of the message is: (Powerpoint used for example...happens
in Excel and Word as well)

"Powerpoint can't read C:\Documents and Settings\userID\My
Documents\Engagements\Client\Filename.ppt"

Suggestions?

  #2  
Old June 30th, 2005, 07:00 PM
Mary Sauer
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Default

Could be your anti-virus software. Do you have Norton? Disable "script blocking" and
in Norton options, misc., clear "Enable Office Plug-in."

--
Mary Sauer MSFT MVP
http://office.microsoft.com/
http://msauer.mvps.org/
news://msnews.microsoft.com
"Sean" wrote in message
...
I've got a machine here running W2K, SP3 that I recently upgraded from Office
2002 to Office Pro 2003. Since the update, I've not been able to open any
files created in 2002 without first having to email them away, and then have
them emailed back and resaved to disk. Once that' done, it seems to work
fine.

I'm not having any issues with documents created since the upgrade.

Anyone have any suggestions? I've run the repair tools, reinstalled
everything, etc...I just can't seem to find what I'm missing.

The exact wording of the message is: (Powerpoint used for example...happens
in Excel and Word as well)

"Powerpoint can't read C:\Documents and Settings\userID\My
Documents\Engagements\Client\Filename.ppt"

Suggestions?



  #3  
Old June 30th, 2005, 08:11 PM
Sean
external usenet poster
 
Posts: n/a
Default

No Norton...I'm using McAfee Enterprise 8.0. It was completely shut down
during the update.

Very odd.

Thanks for the suggestion.

Sean.

"Mary Sauer" wrote:

Could be your anti-virus software. Do you have Norton? Disable "script blocking" and
in Norton options, misc., clear "Enable Office Plug-in."

--
Mary Sauer MSFT MVP
http://office.microsoft.com/
http://msauer.mvps.org/
news://msnews.microsoft.com
"Sean" wrote in message
...
I've got a machine here running W2K, SP3 that I recently upgraded from Office
2002 to Office Pro 2003. Since the update, I've not been able to open any
files created in 2002 without first having to email them away, and then have
them emailed back and resaved to disk. Once that' done, it seems to work
fine.

I'm not having any issues with documents created since the upgrade.

Anyone have any suggestions? I've run the repair tools, reinstalled
everything, etc...I just can't seem to find what I'm missing.

The exact wording of the message is: (Powerpoint used for example...happens
in Excel and Word as well)

"Powerpoint can't read C:\Documents and Settings\userID\My
Documents\Engagements\Client\Filename.ppt"

Suggestions?




 




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