Backup software - Access Autopilot

We have been using a product called Access Autopilot for the past year, but
have been having some problems for several months. We have not been able to
get a response from the company! The software stops running and we get a
message saying "Service has been preventively shutdown due to excessive
errors." We have to wait about 2-3 hours before we are able to restart the
software. We have a critical medical application and rely heavily on this
software. Has anyone had a similar experience? Or can you recommend any
other Access backup software that can run while users are connected to the DB?

http://www.access-autopilot.com/ Perhaps you have an old number? Anyway,
here's the site, can't offer help with that software, I don't use it.

"BarbaraC" wrote in message
...
We have been using a product called Access Autopilot for the past year,
but
have been having some problems for several months. We have not been able
to
get a response from the company! The software stops running and we get a
message saying "Service has been preventively shutdown due to excessive
errors." We have to wait about 2-3 hours before we are able to restart
the
software. We have a critical medical application and rely heavily on this
software. Has anyone had a similar experience? Or can you recommend any
other Access backup software that can run while users are connected to the
DB?