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#1
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Outlook 2007 address book
I recently installed Outlook 2007 on Vista business and connect to an
Exchange 2000 mail server. When I go into my contacts folder properties the show as address book checkbox is greyed out. I tried to remove the address book service, but the remove button is greyed out. I also tried to create a new outlook profile and that didn't help either. Any help would be greatly appreciated Gary Kaplan |
#2
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Outlook 2007 address book
I would suggest trying a new profile again, making sure that it includes the Outlook Address Book service.
-- Sue Mosher, Outlook MVP Author of Configuring Microsoft Outlook 2003 http://www.turtleflock.com/olconfig/index.htm and Microsoft Outlook Programming - Jumpstart for Administrators, Power Users, and Developers http://www.outlookcode.com/article.aspx?id=54 "Gary Kaplan" wrote in message ... I recently installed Outlook 2007 on Vista business and connect to an Exchange 2000 mail server. When I go into my contacts folder properties the show as address book checkbox is greyed out. I tried to remove the address book service, but the remove button is greyed out. I also tried to create a new outlook profile and that didn't help either. Any help would be greatly appreciated Gary Kaplan |
#3
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Outlook 2007 address book
I created a new Outlook profile and that did not help any.
"Sue Mosher [MVP-Outlook]" wrote in message ... I would suggest trying a new profile again, making sure that it includes the Outlook Address Book service. -- Sue Mosher, Outlook MVP Author of Configuring Microsoft Outlook 2003 http://www.turtleflock.com/olconfig/index.htm and Microsoft Outlook Programming - Jumpstart for Administrators, Power Users, and Developers http://www.outlookcode.com/article.aspx?id=54 "Gary Kaplan" wrote in message ... I recently installed Outlook 2007 on Vista business and connect to an Exchange 2000 mail server. When I go into my contacts folder properties the show as address book checkbox is greyed out. I tried to remove the address book service, but the remove button is greyed out. I also tried to create a new outlook profile and that didn't help either. Any help would be greatly appreciated Gary Kaplan |
#4
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Outlook 2007 address book
Does the new profile contain the Outlook Address Book?
-- Sue Mosher, Outlook MVP Author of Configuring Microsoft Outlook 2003 http://www.turtleflock.com/olconfig/index.htm and Microsoft Outlook Programming - Jumpstart for Administrators, Power Users, and Developers http://www.outlookcode.com/article.aspx?id=54 "Gary Kaplan" wrote in message ... I created a new Outlook profile and that did not help any. "Sue Mosher [MVP-Outlook]" wrote in message ... I would suggest trying a new profile again, making sure that it includes the Outlook Address Book service. "Gary Kaplan" wrote in message ... I recently installed Outlook 2007 on Vista business and connect to an Exchange 2000 mail server. When I go into my contacts folder properties the show as address book checkbox is greyed out. I tried to remove the address book service, but the remove button is greyed out. I also tried to create a new outlook profile and that didn't help either. Any help would be greatly appreciated Gary Kaplan |
#5
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Outlook 2007 address book
Yes. Under Address Books it shows 1 Outlook Address Book of type MAPI. The
Remove option is greyed out on the tab. "Sue Mosher [MVP-Outlook]" wrote in message ... Does the new profile contain the Outlook Address Book? -- Sue Mosher, Outlook MVP Author of Configuring Microsoft Outlook 2003 http://www.turtleflock.com/olconfig/index.htm and Microsoft Outlook Programming - Jumpstart for Administrators, Power Users, and Developers http://www.outlookcode.com/article.aspx?id=54 "Gary Kaplan" wrote in message ... I created a new Outlook profile and that did not help any. "Sue Mosher [MVP-Outlook]" wrote in message ... I would suggest trying a new profile again, making sure that it includes the Outlook Address Book service. "Gary Kaplan" wrote in message ... I recently installed Outlook 2007 on Vista business and connect to an Exchange 2000 mail server. When I go into my contacts folder properties the show as address book checkbox is greyed out. I tried to remove the address book service, but the remove button is greyed out. I also tried to create a new outlook profile and that didn't help either. Any help would be greatly appreciated Gary Kaplan |
#6
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Outlook 2007 address book
Still in the new profile, what's the state of the address book checkbox on the contacts folders?
If you created this new profile using the automatic method, try creating another one manually, adding the Outlook Address Book manually. -- Sue Mosher, Outlook MVP Author of Configuring Microsoft Outlook 2003 http://www.turtleflock.com/olconfig/index.htm and Microsoft Outlook Programming - Jumpstart for Administrators, Power Users, and Developers http://www.outlookcode.com/article.aspx?id=54 "Gary Kaplan" wrote in message ... Yes. Under Address Books it shows 1 Outlook Address Book of type MAPI. The Remove option is greyed out on the tab. I created a new Outlook profile and that did not help any. "Sue Mosher [MVP-Outlook]" wrote in message ... I would suggest trying a new profile again, making sure that it includes the Outlook Address Book service. "Gary Kaplan" wrote in message ... I recently installed Outlook 2007 on Vista business and connect to an Exchange 2000 mail server. When I go into my contacts folder properties the show as address book checkbox is greyed out. I tried to remove the address book service, but the remove button is greyed out. I also tried to create a new outlook profile and that didn't help either. Any help would be greatly appreciated Gary Kaplan |
#7
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Outlook 2007 address book
I originally configured the account manually. I just created a new account
use the option to create automatically. The account foud my Exchange server correctly, but the checkbox for showing contacts as address book is still greyed out. "Sue Mosher [MVP-Outlook]" wrote in message ... Still in the new profile, what's the state of the address book checkbox on the contacts folders? If you created this new profile using the automatic method, try creating another one manually, adding the Outlook Address Book manually. -- Sue Mosher, Outlook MVP Author of Configuring Microsoft Outlook 2003 http://www.turtleflock.com/olconfig/index.htm and Microsoft Outlook Programming - Jumpstart for Administrators, Power Users, and Developers http://www.outlookcode.com/article.aspx?id=54 "Gary Kaplan" wrote in message ... Yes. Under Address Books it shows 1 Outlook Address Book of type MAPI. The Remove option is greyed out on the tab. I created a new Outlook profile and that did not help any. "Sue Mosher [MVP-Outlook]" wrote in message ... I would suggest trying a new profile again, making sure that it includes the Outlook Address Book service. "Gary Kaplan" wrote in message ... I recently installed Outlook 2007 on Vista business and connect to an Exchange 2000 mail server. When I go into my contacts folder properties the show as address book checkbox is greyed out. I tried to remove the address book service, but the remove button is greyed out. I also tried to create a new outlook profile and that didn't help either. Any help would be greatly appreciated Gary Kaplan |
#8
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Outlook 2007 address book
I would start over and configure *everything* manually. New profile, new Exchange account, new Outlook Address Book.
-- Sue Mosher, Outlook MVP Author of Configuring Microsoft Outlook 2003 http://www.turtleflock.com/olconfig/index.htm and Microsoft Outlook Programming - Jumpstart for Administrators, Power Users, and Developers http://www.outlookcode.com/article.aspx?id=54 "Gary Kaplan" wrote in message ... I originally configured the account manually. I just created a new account use the option to create automatically. The account foud my Exchange server correctly, but the checkbox for showing contacts as address book is still greyed out. "Sue Mosher [MVP-Outlook]" wrote in message ... Still in the new profile, what's the state of the address book checkbox on the contacts folders? If you created this new profile using the automatic method, try creating another one manually, adding the Outlook Address Book manually. "Gary Kaplan" wrote in message ... Yes. Under Address Books it shows 1 Outlook Address Book of type MAPI. The Remove option is greyed out on the tab. I created a new Outlook profile and that did not help any. "Sue Mosher [MVP-Outlook]" wrote in message ... I would suggest trying a new profile again, making sure that it includes the Outlook Address Book service. "Gary Kaplan" wrote in message ... I recently installed Outlook 2007 on Vista business and connect to an Exchange 2000 mail server. When I go into my contacts folder properties the show as address book checkbox is greyed out. I tried to remove the address book service, but the remove button is greyed out. I also tried to create a new outlook profile and that didn't help either. Any help would be greatly appreciated Gary Kaplan |
#9
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Outlook 2007 address book
When I set up the profile, the address book automatically is there. I never
had to add it. When I try to add a new address book, I get an error saying that there already is a address book. Is there a way to NOT add the address book, then add it later manually? "Sue Mosher [MVP-Outlook]" wrote in message ... I would start over and configure *everything* manually. New profile, new Exchange account, new Outlook Address Book. -- Sue Mosher, Outlook MVP Author of Configuring Microsoft Outlook 2003 http://www.turtleflock.com/olconfig/index.htm and Microsoft Outlook Programming - Jumpstart for Administrators, Power Users, and Developers http://www.outlookcode.com/article.aspx?id=54 "Gary Kaplan" wrote in message ... I originally configured the account manually. I just created a new account use the option to create automatically. The account foud my Exchange server correctly, but the checkbox for showing contacts as address book is still greyed out. "Sue Mosher [MVP-Outlook]" wrote in message ... Still in the new profile, what's the state of the address book checkbox on the contacts folders? If you created this new profile using the automatic method, try creating another one manually, adding the Outlook Address Book manually. "Gary Kaplan" wrote in message ... Yes. Under Address Books it shows 1 Outlook Address Book of type MAPI. The Remove option is greyed out on the tab. I created a new Outlook profile and that did not help any. "Sue Mosher [MVP-Outlook]" wrote in message ... I would suggest trying a new profile again, making sure that it includes the Outlook Address Book service. "Gary Kaplan" wrote in message ... I recently installed Outlook 2007 on Vista business and connect to an Exchange 2000 mail server. When I go into my contacts folder properties the show as address book checkbox is greyed out. I tried to remove the address book service, but the remove button is greyed out. I also tried to create a new outlook profile and that didn't help either. Any help would be greatly appreciated Gary Kaplan |
#10
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Outlook 2007 address book
I thought I'd managed to do it once, but if I did, I can no longer reproduce it. You could try running Office Diagnostics to repair whatever is causing the problem. If that doesn't do it and if you have a retail copy of Outlook/Office, I'd suggest filing a formal support incident.
-- Sue Mosher, Outlook MVP Author of Configuring Microsoft Outlook 2003 http://www.turtleflock.com/olconfig/index.htm and Microsoft Outlook Programming - Jumpstart for Administrators, Power Users, and Developers http://www.outlookcode.com/article.aspx?id=54 "Gary Kaplan" wrote in message ... When I set up the profile, the address book automatically is there. I never had to add it. When I try to add a new address book, I get an error saying that there already is a address book. Is there a way to NOT add the address book, then add it later manually? "Sue Mosher [MVP-Outlook]" wrote in message ... I would start over and configure *everything* manually. New profile, new Exchange account, new Outlook Address Book. "Gary Kaplan" wrote in message ... I originally configured the account manually. I just created a new account use the option to create automatically. The account foud my Exchange server correctly, but the checkbox for showing contacts as address book is still greyed out. "Sue Mosher [MVP-Outlook]" wrote in message ... Still in the new profile, what's the state of the address book checkbox on the contacts folders? If you created this new profile using the automatic method, try creating another one manually, adding the Outlook Address Book manually. "Gary Kaplan" wrote in message ... Yes. Under Address Books it shows 1 Outlook Address Book of type MAPI. The Remove option is greyed out on the tab. I created a new Outlook profile and that did not help any. "Sue Mosher [MVP-Outlook]" wrote in message ... I would suggest trying a new profile again, making sure that it includes the Outlook Address Book service. "Gary Kaplan" wrote in message ... I recently installed Outlook 2007 on Vista business and connect to an Exchange 2000 mail server. When I go into my contacts folder properties the show as address book checkbox is greyed out. I tried to remove the address book service, but the remove button is greyed out. I also tried to create a new outlook profile and that didn't help either. Any help would be greatly appreciated Gary Kaplan |
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