Outlook 2007 address book

I recently installed Outlook 2007 on Vista business and connect to an
Exchange
2000 mail server. When I go into my contacts folder properties the show as
address book checkbox is greyed out. I tried to remove the address book
service, but the remove button is greyed out. I also tried to create a new
outlook profile and that didn't help either.

Any help would be greatly appreciated

Gary Kaplan

I would suggest trying a new profile again, making sure that it includes the Outlook Address Book service.

--
Sue Mosher, Outlook MVP
Author of Configuring Microsoft Outlook 2003
http://www.turtleflock.com/olconfig/index.htm
and Microsoft Outlook Programming - Jumpstart for
Administrators, Power Users, and Developers
http://www.outlookcode.com/article.aspx?id=54

"Gary Kaplan" wrote in message ...
I recently installed Outlook 2007 on Vista business and connect to an
Exchange
2000 mail server. When I go into my contacts folder properties the show as
address book checkbox is greyed out. I tried to remove the address book
service, but the remove button is greyed out. I also tried to create a new
outlook profile and that didn't help either.

Any help would be greatly appreciated

Gary Kaplan

I created a new Outlook profile and that did not help any.


"Sue Mosher [MVP-Outlook]" wrote in message
...
I would suggest trying a new profile again, making sure that it includes the
Outlook Address Book service.

--
Sue Mosher, Outlook MVP
Author of Configuring Microsoft Outlook 2003
http://www.turtleflock.com/olconfig/index.htm
and Microsoft Outlook Programming - Jumpstart for
Administrators, Power Users, and Developers
http://www.outlookcode.com/article.aspx?id=54

"Gary Kaplan" wrote in message
...
I recently installed Outlook 2007 on Vista business and connect to an
Exchange
2000 mail server. When I go into my contacts folder properties the show
as
address book checkbox is greyed out. I tried to remove the address book
service, but the remove button is greyed out. I also tried to create a
new
outlook profile and that didn't help either.

Any help would be greatly appreciated

Gary Kaplan

Does the new profile contain the Outlook Address Book?

--
Sue Mosher, Outlook MVP
Author of Configuring Microsoft Outlook 2003
http://www.turtleflock.com/olconfig/index.htm
and Microsoft Outlook Programming - Jumpstart for
Administrators, Power Users, and Developers
http://www.outlookcode.com/article.aspx?id=54

"Gary Kaplan" wrote in message ...
I created a new Outlook profile and that did not help any.


"Sue Mosher [MVP-Outlook]" wrote in message
...
I would suggest trying a new profile again, making sure that it includes the
Outlook Address Book service.

"Gary Kaplan" wrote in message
...
I recently installed Outlook 2007 on Vista business and connect to an
Exchange
2000 mail server. When I go into my contacts folder properties the show
as
address book checkbox is greyed out. I tried to remove the address book
service, but the remove button is greyed out. I also tried to create a
new
outlook profile and that didn't help either.

Any help would be greatly appreciated

Gary Kaplan

Yes. Under Address Books it shows 1 Outlook Address Book of type MAPI. The
Remove option is greyed out on the tab.
"Sue Mosher [MVP-Outlook]" wrote in message
...
Does the new profile contain the Outlook Address Book?

--
Sue Mosher, Outlook MVP
Author of Configuring Microsoft Outlook 2003
http://www.turtleflock.com/olconfig/index.htm
and Microsoft Outlook Programming - Jumpstart for
Administrators, Power Users, and Developers
http://www.outlookcode.com/article.aspx?id=54

"Gary Kaplan" wrote in message
...
I created a new Outlook profile and that did not help any.


"Sue Mosher [MVP-Outlook]" wrote in message
...
I would suggest trying a new profile again, making sure that it includes
the
Outlook Address Book service.

"Gary Kaplan" wrote in message
...
I recently installed Outlook 2007 on Vista business and connect to an
Exchange
2000 mail server. When I go into my contacts folder properties the show
as
address book checkbox is greyed out. I tried to remove the address book
service, but the remove button is greyed out. I also tried to create a
new
outlook profile and that didn't help either.

Any help would be greatly appreciated

Gary Kaplan

Still in the new profile, what's the state of the address book checkbox on the contacts folders?

If you created this new profile using the automatic method, try creating another one manually, adding the Outlook Address Book manually.

--
Sue Mosher, Outlook MVP
Author of Configuring Microsoft Outlook 2003
http://www.turtleflock.com/olconfig/index.htm
and Microsoft Outlook Programming - Jumpstart for
Administrators, Power Users, and Developers
http://www.outlookcode.com/article.aspx?id=54

"Gary Kaplan" wrote in message ...
Yes. Under Address Books it shows 1 Outlook Address Book of type MAPI. The
Remove option is greyed out on the tab.

I created a new Outlook profile and that did not help any.


"Sue Mosher [MVP-Outlook]" wrote in message
...
I would suggest trying a new profile again, making sure that it includes
the
Outlook Address Book service.

"Gary Kaplan" wrote in message
...
I recently installed Outlook 2007 on Vista business and connect to an
Exchange
2000 mail server. When I go into my contacts folder properties the show
as
address book checkbox is greyed out. I tried to remove the address book
service, but the remove button is greyed out. I also tried to create a
new
outlook profile and that didn't help either.

Any help would be greatly appreciated

Gary Kaplan

I originally configured the account manually. I just created a new account
use the option to create automatically. The account foud my Exchange server
correctly, but the checkbox for showing contacts as address book is still
greyed out.

"Sue Mosher [MVP-Outlook]" wrote in message
...
Still in the new profile, what's the state of the address book checkbox on
the contacts folders?

If you created this new profile using the automatic method, try creating
another one manually, adding the Outlook Address Book manually.

--
Sue Mosher, Outlook MVP
Author of Configuring Microsoft Outlook 2003
http://www.turtleflock.com/olconfig/index.htm
and Microsoft Outlook Programming - Jumpstart for
Administrators, Power Users, and Developers
http://www.outlookcode.com/article.aspx?id=54

"Gary Kaplan" wrote in message
...
Yes. Under Address Books it shows 1 Outlook Address Book of type MAPI.
The
Remove option is greyed out on the tab.

I created a new Outlook profile and that did not help any.


"Sue Mosher [MVP-Outlook]" wrote in message
...
I would suggest trying a new profile again, making sure that it includes
the
Outlook Address Book service.

"Gary Kaplan" wrote in message
...
I recently installed Outlook 2007 on Vista business and connect to an
Exchange
2000 mail server. When I go into my contacts folder properties the show
as
address book checkbox is greyed out. I tried to remove the address book
service, but the remove button is greyed out. I also tried to create a
new
outlook profile and that didn't help either.

Any help would be greatly appreciated

Gary Kaplan

I would start over and configure *everything* manually. New profile, new Exchange account, new Outlook Address Book.

--
Sue Mosher, Outlook MVP
Author of Configuring Microsoft Outlook 2003
http://www.turtleflock.com/olconfig/index.htm
and Microsoft Outlook Programming - Jumpstart for
Administrators, Power Users, and Developers
http://www.outlookcode.com/article.aspx?id=54

"Gary Kaplan" wrote in message ...
I originally configured the account manually. I just created a new account
use the option to create automatically. The account foud my Exchange server
correctly, but the checkbox for showing contacts as address book is still
greyed out.

"Sue Mosher [MVP-Outlook]" wrote in message
...
Still in the new profile, what's the state of the address book checkbox on
the contacts folders?

If you created this new profile using the automatic method, try creating
another one manually, adding the Outlook Address Book manually.

"Gary Kaplan" wrote in message
...
Yes. Under Address Books it shows 1 Outlook Address Book of type MAPI.
The
Remove option is greyed out on the tab.

I created a new Outlook profile and that did not help any.


"Sue Mosher [MVP-Outlook]" wrote in message
...
I would suggest trying a new profile again, making sure that it includes
the
Outlook Address Book service.

"Gary Kaplan" wrote in message
...
I recently installed Outlook 2007 on Vista business and connect to an
Exchange
2000 mail server. When I go into my contacts folder properties the show
as
address book checkbox is greyed out. I tried to remove the address book
service, but the remove button is greyed out. I also tried to create a
new
outlook profile and that didn't help either.

Any help would be greatly appreciated

Gary Kaplan

When I set up the profile, the address book automatically is there. I never
had to add it. When I try to add a new address book, I get an error saying
that there already is a address book. Is there a way to NOT add the address
book, then add it later manually?


"Sue Mosher [MVP-Outlook]" wrote in message
...
I would start over and configure *everything* manually. New profile, new
Exchange account, new Outlook Address Book.

--
Sue Mosher, Outlook MVP
Author of Configuring Microsoft Outlook 2003
http://www.turtleflock.com/olconfig/index.htm
and Microsoft Outlook Programming - Jumpstart for
Administrators, Power Users, and Developers
http://www.outlookcode.com/article.aspx?id=54

"Gary Kaplan" wrote in message
...
I originally configured the account manually. I just created a new account
use the option to create automatically. The account foud my Exchange
server
correctly, but the checkbox for showing contacts as address book is still
greyed out.

"Sue Mosher [MVP-Outlook]" wrote in message
...
Still in the new profile, what's the state of the address book checkbox on
the contacts folders?

If you created this new profile using the automatic method, try creating
another one manually, adding the Outlook Address Book manually.

"Gary Kaplan" wrote in message
...
Yes. Under Address Books it shows 1 Outlook Address Book of type MAPI.
The
Remove option is greyed out on the tab.

I created a new Outlook profile and that did not help any.


"Sue Mosher [MVP-Outlook]" wrote in message
...
I would suggest trying a new profile again, making sure that it includes
the
Outlook Address Book service.

"Gary Kaplan" wrote in message
...
I recently installed Outlook 2007 on Vista business and connect to an
Exchange
2000 mail server. When I go into my contacts folder properties the
show
as
address book checkbox is greyed out. I tried to remove the address
book
service, but the remove button is greyed out. I also tried to create a
new
outlook profile and that didn't help either.

Any help would be greatly appreciated

Gary Kaplan

I thought I'd managed to do it once, but if I did, I can no longer reproduce it. You could try running Office Diagnostics to repair whatever is causing the problem. If that doesn't do it and if you have a retail copy of Outlook/Office, I'd suggest filing a formal support incident.

--
Sue Mosher, Outlook MVP
Author of Configuring Microsoft Outlook 2003
http://www.turtleflock.com/olconfig/index.htm
and Microsoft Outlook Programming - Jumpstart for
Administrators, Power Users, and Developers
http://www.outlookcode.com/article.aspx?id=54

"Gary Kaplan" wrote in message ...
When I set up the profile, the address book automatically is there. I never
had to add it. When I try to add a new address book, I get an error saying
that there already is a address book. Is there a way to NOT add the address
book, then add it later manually?


"Sue Mosher [MVP-Outlook]" wrote in message
...
I would start over and configure *everything* manually. New profile, new
Exchange account, new Outlook Address Book.


"Gary Kaplan" wrote in message
...
I originally configured the account manually. I just created a new account
use the option to create automatically. The account foud my Exchange
server
correctly, but the checkbox for showing contacts as address book is still
greyed out.

"Sue Mosher [MVP-Outlook]" wrote in message
...
Still in the new profile, what's the state of the address book checkbox on
the contacts folders?

If you created this new profile using the automatic method, try creating
another one manually, adding the Outlook Address Book manually.

"Gary Kaplan" wrote in message
...
Yes. Under Address Books it shows 1 Outlook Address Book of type MAPI.
The
Remove option is greyed out on the tab.

I created a new Outlook profile and that did not help any.


"Sue Mosher [MVP-Outlook]" wrote in message
...
I would suggest trying a new profile again, making sure that it includes
the
Outlook Address Book service.

"Gary Kaplan" wrote in message
...
I recently installed Outlook 2007 on Vista business and connect to an
Exchange
2000 mail server. When I go into my contacts folder properties the
show
as
address book checkbox is greyed out. I tried to remove the address
book
service, but the remove button is greyed out. I also tried to create a
new
outlook profile and that didn't help either.

Any help would be greatly appreciated

Gary Kaplan