Everytime I right click on a contact I crash

Everytime that I go to right click on a contact to update that contact, I get
a message that OE has to close. However, if I go to Windows Address book to
update the contact, I can do it. This is becoming a pain. Any suggestions.
I would love to have a full install of OE, but cannot find it or a full
install if IE.

Windows version?

Is MS Office or Outlook installed?
--
~Robear Dyer (PA Bear)
MS MVP-Windows (IE/OE)


S. Young wrote:
Everytime that I go to right click on a contact to update that contact, I
get a message that OE has to close. However, if I go to Windows Address
book to update the contact, I can do it. This is becoming a pain. Any
suggestions. I would love to have a full install of OE, but cannot find
it or a full install if IE.

Yes, Office 2003 is installed, and I have no trouble with it, only none of my
contacts are in Outlook.

"PA Bear" wrote:

Windows version?

Is MS Office or Outlook installed?
--
~Robear Dyer (PA Bear)
MS MVP-Windows (IE/OE)


S. Young wrote:
Everytime that I go to right click on a contact to update that contact, I
get a message that OE has to close. However, if I go to Windows Address
book to update the contact, I can do it. This is becoming a pain. Any
suggestions. I would love to have a full install of OE, but cannot find
it or a full install if IE.

Oh yeah, I am using Windows XP Pro SP 2

"PA Bear" wrote:

Windows version?

Is MS Office or Outlook installed?
--
~Robear Dyer (PA Bear)
MS MVP-Windows (IE/OE)


S. Young wrote:
Everytime that I go to right click on a contact to update that contact, I
get a message that OE has to close. However, if I go to Windows Address
book to update the contact, I can do it. This is becoming a pain. Any
suggestions. I would love to have a full install of OE, but cannot find
it or a full install if IE.

Do you have this Registry key?...

HKEY_CURRENT_USER
\Software
\Microsoft
\WAB
\WAB4

If not, STOP; If so, is there a DWORD named UseOutlook and is its value set
to 1 (one)?

If not, STOP; If so, Address Book is configured to share contacts with
Outlook, even if you don't use it (can happen with the install of Office).
Change the value to 0 (zero), Address Book should be available to you and
all should be well. (If that DWORD is not present, don't create it, and
don't alter any other DWORD values.)

Note that any changes (additions, deletions, edits) made while sharing was
enabled will not be available (displayed) in Address Book when sharing is
disabled.

cf. http://www.insideoe.com/files/wab.htm#share
http://support.microsoft.com/?kbid=191946
--
~Robear Dyer (PA Bear)
MS MVP-Windows (IE/OE)

young12 wrote:
Yes, Office 2003 is installed, and I have no trouble with it, only none
of my contacts are in Outlook.

Oh yeah, I am using Windows XP Pro SP 2

"PA Bear" wrote:

Windows version?

Is MS Office or Outlook installed?
--
~Robear Dyer (PA Bear)
MS MVP-Windows (IE/OE)


S. Young wrote:
Everytime that I go to right click on a contact to update that
contact, I get a message that OE has to close. However, if I go to
Windows Address book to update the contact, I can do it. This is
becoming a pain. Any suggestions. I would love to have a full
install of OE, but cannot find it or a full install if IE.

Here is what I have:

HKEY_CURRENT_USER\Software\Microsoft\WAB\WAB4

Default
FirstRun
OLKContactRefresh
OLKFolderRefresh

HKEY_CURRENT_USER\Software\Microsoft\WAB\WAB4\Wab File Name

Default

I had Outlook on here for quite awhile and had never used it. I have used
it once as an alternative to OE since the problem has developed.

The error message is Error Signature AppName:msimn etc.

I have done just about everything save find a complete install for IE so I
would have new files.

"PA Bear" wrote:

Do you have this Registry key?...

HKEY_CURRENT_USER
\Software
\Microsoft
\WAB
\WAB4

If not, STOP; If so, is there a DWORD named UseOutlook and is its value set
to 1 (one)?

If not, STOP; If so, Address Book is configured to share contacts with
Outlook, even if you don't use it (can happen with the install of Office).
Change the value to 0 (zero), Address Book should be available to you and
all should be well. (If that DWORD is not present, don't create it, and
don't alter any other DWORD values.)

Note that any changes (additions, deletions, edits) made while sharing was
enabled will not be available (displayed) in Address Book when sharing is
disabled.

cf. http://www.insideoe.com/files/wab.htm#share
http://support.microsoft.com/?kbid=191946
--
~Robear Dyer (PA Bear)
MS MVP-Windows (IE/OE)

young12 wrote:
Yes, Office 2003 is installed, and I have no trouble with it, only none
of my contacts are in Outlook.

Oh yeah, I am using Windows XP Pro SP 2

"PA Bear" wrote:

Windows version?

Is MS Office or Outlook installed?
--
~Robear Dyer (PA Bear)
MS MVP-Windows (IE/OE)


S. Young wrote:
Everytime that I go to right click on a contact to update that
contact, I get a message that OE has to close. However, if I go to
Windows Address book to update the contact, I can do it. This is
becoming a pain. Any suggestions. I would love to have a full
install of OE, but cannot find it or a full install if IE.