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#1
November 19th, 2005, 12:19 AM
posted to microsoft.public.outlook.installation
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*HELP* Winmail.dat Attachemnts to AOL Members
Hello--
We use MS Office 2003 and Exchange Server 2003, and any email recipient we send a Word .doc attachment to get the winmail.dat attachment. I have gone to Symantec and MS KB article ID 278061 and it is still happening. I tried to go to AOL, but not being a member, they were no help. Normally I would put the responsibility on the AOL recipients to figure out what the problem is, but they are BODs and the sender is our EVP. If anyone knows what to do, that would be great. Again, switching Outlook to plain text did not help. Many thanks, Stephen 
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#2
November 19th, 2005, 01:43 AM
posted to microsoft.public.outlook.installation
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(TYPO) *HELP* Winmail.dat Attachments to AOL Members
Sorry, one typo is I left out this is only happening with AOL email
recipients... sd "razor" wrote: Hello-- We use MS Office 2003 and Exchange Server 2003, and any email recipient we send a Word .doc attachment to get the winmail.dat attachment. I have gone to Symantec and MS KB article ID 278061 and it is still happening. I tried to go to AOL, but not being a member, they were no help. Normally I would put the responsibility on the AOL recipients to figure out what the problem is, but they are BODs and the sender is our EVP. If anyone knows what to do, that would be great. Again, switching Outlook to plain text did not help. Many thanks, Stephen
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#3
November 19th, 2005, 04:42 AM
posted to microsoft.public.outlook.installation
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*HELP* Winmail.dat Attachemnts to AOL Members
Have you read this doc? http://support.microsoft.com/kb/q138053/ hth razor wrote: Hello-- We use MS Office 2003 and Exchange Server 2003, and any email recipient we send a Word .doc attachment to get the winmail.dat attachment. I have gone to Symantec and MS KB article ID 278061 and it is still happening. I tried to go to AOL, but not being a member, they were no help. Normally I would put the responsibility on the AOL recipients to figure out what the problem is, but they are BODs and the sender is our EVP. If anyone knows what to do, that would be great. Again, switching Outlook to plain text did not help. Many thanks, Stephen
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#4
November 19th, 2005, 04:43 AM
posted to microsoft.public.outlook.installation
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(TYPO) *HELP* Winmail.dat Attachments to AOL Members
Have you read this doc? http://support.microsoft.com/kb/q138053/ hth razor wrote: Sorry, one typo is I left out this is only happening with AOL email recipients... sd "razor" wrote: Hello-- We use MS Office 2003 and Exchange Server 2003, and any email recipient we send a Word .doc attachment to get the winmail.dat attachment. I have gone to Symantec and MS KB article ID 278061 and it is still happening. I tried to go to AOL, but not being a member, they were no help. Normally I would put the responsibility on the AOL recipients to figure out what the problem is, but they are BODs and the sender is our EVP. If anyone knows what to do, that would be great. Again, switching Outlook to plain text did not help. Many thanks, Stephen
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#5
November 19th, 2005, 05:11 AM
posted to microsoft.public.outlook.installation
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*HELP* Winmail.dat Attachemnts to AOL Members
No, I haven't seen that one. I'll check it out and post the results.
Thanks! sd "ANONYMOUS" wrote: Have you read this doc? http://support.microsoft.com/kb/q138053/ hth razor wrote: Hello-- We use MS Office 2003 and Exchange Server 2003, and any email recipient we send a Word .doc attachment to get the winmail.dat attachment. I have gone to Symantec and MS KB article ID 278061 and it is still happening. I tried to go to AOL, but not being a member, they were no help. Normally I would put the responsibility on the AOL recipients to figure out what the problem is, but they are BODs and the sender is our EVP. If anyone knows what to do, that would be great. Again, switching Outlook to plain text did not help. Many thanks, Stephen
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#6
November 21st, 2005, 09:36 PM
posted to microsoft.public.outlook.installation
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*HELP* Winmail.dat Attachemnts to AOL Members
razor wrote:
We use MS Office 2003 and Exchange Server 2003, and any email recipient we send a Word .doc attachment to get the winmail.dat attachment. Make sure you're not sending your message in Rich Text format. Send in Plain Text or HTML instead. -- Brian Tillman
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#7
November 21st, 2005, 10:36 PM
posted to microsoft.public.outlook.installation
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*HELP* Winmail.dat Attachemnts to AOL Members
Yes, the client was in HTML and we switched her to plain text and it is still
happening. I haven't tried the above yet because the client isn't here until Wednesday. Thanks tho. sd "Brian Tillman" wrote: razor wrote: We use MS Office 2003 and Exchange Server 2003, and any email recipient we send a Word .doc attachment to get the winmail.dat attachment. Make sure you're not sending your message in Rich Text format. Send in Plain Text or HTML instead. -- Brian Tillman
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