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My address book doesn't have the same info as contacts
I'm not sure of how to do that. Should I remove Outlook and reinstall?
"Russ Valentine [MVP-Outlook]" wrote: Bingo. I knew there was more to this story. If you did an in place upgrade of Outlook, you have a corrupt profile. You must create a new Outlook profile from scratch, connect it to your previous data file, and configure the Outlook Address Book service. -- Russ Valentine [MVP-Outlook] "Renae" wrote in message ... So, just to be clear. This used to work fine. I have been using Outlook for many years. I updated to Office 07 a few months ago I don't know if this is a result as I don't use the address book very much. I usually use my contacts folder to view contacts. I recently wanted to make a distribution list, so I went to the address book and saw that most of my names were missing their email addresses although they display fine in contacts. Everything in the contacts folder looks fine, only in the address book no email addresses. There are a few that display and I think they are emails that I have recently added. I think it may have been a result of the update. I have hundreds of contacts and in the address book I have about 6 email addresses. When I updated, I did not change anything. All that displays in the address book is the person's name. I didn't specifically set up anything. When I look at the options, it says it is using my outlook contacts. What specifically would you like me to check? "Russ Valentine [MVP-Outlook]" wrote: That does not mean it is the correct folder. If it were, it would display every valid, resolved electronic address in that folder, which you claim it does not. Tell us the rest of the story of how you created this folder and configured the Outlook Address Book Service in this profile. Tell us what does not display that you think should. -- Russ Valentine [MVP-Outlook] "renae" wrote in message ... "Russ Valentine [MVP-Outlook]" wrote: Verify that you have the Outlook Address Book Service displaying the correct Contacts Folder and tell us how you did. -- Russ Valentine [MVP-Outlook] "renae" wrote in message ... When I look at my contacts through Outllok 07, I see all information. When I look in the address book, most of the email addresses and additional information is missing. I don't know how to make them sync up. I have the address book set to look at Contacts. The names are there, just not the address. What can I do? When I display the adress book, I look at the drop down on the top left and select Contact folder which is a sub folder of the Outlook Address book. |
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