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Outlook 2003 won't start



 
 
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  #21  
Old August 12th, 2008, 04:57 PM posted to microsoft.public.outlook.installation
Brian Tillman
external usenet poster
 
Posts: 21,988
Default Outlook 2003 won't start

Bill Katz wrote:

Yes, I've tried re-creating mail accounts, but it always get back to
the same inability to create the default folder.


You'll notice that I did not say "re-creating mail accounts". I said "mail
profile".

I need to somehow
tell the installation that the default folder should be .pst instead
of Business Contact Manger.


http://www.howto-outlook.com/faq/newprofile.htm
--
Brian Tillman [MVP-Outlook]

  #22  
Old August 12th, 2008, 06:29 PM posted to microsoft.public.outlook.installation
Bill Katz[_2_]
external usenet poster
 
Posts: 7
Default Outlook 2003 won't start



"Brian Tillman" wrote:

Bill Katz wrote:

Yes, I've tried re-creating mail accounts, but it always get back to
the same inability to create the default folder.


You'll notice that I did not say "re-creating mail accounts". I said "mail
profile".

I need to somehow
tell the installation that the default folder should be .pst instead
of Business Contact Manger.


http://www.howto-outlook.com/faq/newprofile.htm
--
Brian Tillman [MVP-Outlook]



And you'll notice that I've already posted that when I try to create a new
mail profile I get the message "There was an error locating one of
the items to complete this operation. It might have been deleted". And as
you asked a previous poster, yes, I've tried both the "repair" and
"reinstall" operations from the "Add/Remove software" task in the control
panel. Still stuck.

  #23  
Old August 12th, 2008, 07:17 PM posted to microsoft.public.outlook.installation
Brian Tillman
external usenet poster
 
Posts: 21,988
Default Outlook 2003 won't start

Bill Katz wrote:

And you'll notice that I've already posted that when I try to create
a new mail profile I get the message "There was an error locating one
of the items to complete this operation. It might have been deleted".


I didn't see that post until just now. Did you uninstall BCM?
--
Brian Tillman [MVP-Outlook]
  #24  
Old August 12th, 2008, 07:46 PM posted to microsoft.public.outlook.installation
Bill Katz[_2_]
external usenet poster
 
Posts: 7
Default Outlook 2003 won't start



"Brian Tillman" wrote:

Bill Katz wrote:

And you'll notice that I've already posted that when I try to create
a new mail profile I get the message "There was an error locating one
of the items to complete this operation. It might have been deleted".


I didn't see that post until just now. Did you uninstall BCM?
--
Brian Tillman [MVP-Outlook]


Yes I uninstalled BCM. And after I uninstalled BCM I ran the repair (and
when that didn't work, the reinstall) on the Office 2003 installation.

BCM was part of a preinstalled package when I bought the computer, and while
I realized I had to uninstall Office 2007, I missed BCM until it was too late.
  #25  
Old August 12th, 2008, 08:55 PM posted to microsoft.public.outlook.installation
Brian Tillman
external usenet poster
 
Posts: 21,988
Default Outlook 2003 won't start

Bill Katz wrote:

Yes I uninstalled BCM. And after I uninstalled BCM I ran the repair
(and when that didn't work, the reinstall) on the Office 2003
installation.

BCM was part of a preinstalled package when I bought the computer,
and while I realized I had to uninstall Office 2007, I missed BCM
until it was too late.


Can you put things back the way they were (i.e., BCM installed) and start
again? I'm afraid that if a new mail profile doens't work, I don't know
what else to suggest. Dod you ask in the BCM newsgroup?
microsoft.public.outlook.bcm
--
Brian Tillman [MVP-Outlook]

  #26  
Old August 12th, 2008, 11:08 PM posted to microsoft.public.outlook.installation
Bill Katz[_2_]
external usenet poster
 
Posts: 7
Default Outlook 2003 won't start



"Brian Tillman" wrote:

Bill Katz wrote:

Yes I uninstalled BCM. And after I uninstalled BCM I ran the repair
(and when that didn't work, the reinstall) on the Office 2003
installation.

BCM was part of a preinstalled package when I bought the computer,
and while I realized I had to uninstall Office 2007, I missed BCM
until it was too late.


Can you put things back the way they were (i.e., BCM installed) and start
again? I'm afraid that if a new mail profile doens't work, I don't know
what else to suggest. Dod you ask in the BCM newsgroup?
microsoft.public.outlook.bcm
--
Brian Tillman [MVP-Outlook]



No, I can't. BCM was "advertising-ware" that came on the laptop and I don't
have a disk for it. I don't want it. And BCM wasn't working when it was
there.

Will doing a complete uninstall of Office clear everything out?? I really
don't want to install the OS from scratch.
  #27  
Old August 13th, 2008, 08:33 PM posted to microsoft.public.outlook.installation
Brian Tillman
external usenet poster
 
Posts: 21,988
Default Outlook 2003 won't start

Bill Katz wrote:

No, I can't. BCM was "advertising-ware" that came on the laptop and
I don't have a disk for it. I don't want it. And BCM wasn't
working when it was there.


Download a trial Office that contains BCM and install that.

Will doing a complete uninstall of Office clear everything out?? I
really don't want to install the OS from scratch.


Beats me. I was under the impression BCM appears as a separate item in
Add/Remove and not a subitem of Office's setup. The Office suite I have
contains BCM but I never installed it, having no need for it. I'd still
recommend asking in microsoft.public.outlook.bcm.
--
Brian Tillman [MVP-Outlook]

  #28  
Old September 2nd, 2008, 09:17 AM posted to microsoft.public.outlook.installation
Arnaud Miege
external usenet poster
 
Posts: 10
Default Outlook 2003 won't start


"Bill Katz" wrote in message
...


"Oliwan" wrote:

I had this problem when Business Contact Manager for Outlook 2007 is
installed alongside Outlook 2003. To fix it i uninstalled Business
Contact
Manager then opened Mail in Control Panel to add a data file.

"Arnaud Miege" wrote:


I tried uninstalling Business Contact Manager, running both repair and
reinstall on Office 2003. When I go to Mail in the Control Panel and try
to
add a data file, the pulldown is blank. It won't let me add a data file.


Just an update on this. I followed pretty much the same workflow, with the
same results, i.e. still unable to launch Outlook. I have finally given up
on this and found an alternative solution.

As an FYI, what I was trying to do is have Outlook on my home laptop so that
my wife could access my (work) Outlook calendar using a PDA to sync between
both laptops:

Outlook on my work laptop - Active Sync - PDA - Active Sync- Outlook on
my home laptop.

The other solution that we tried (but also didn't work) was (she uses
Microsoft Entourage on her work laptop - a Mac):

Outlook on my work laptop - Active Sync - PDA - PocketMac - Entourage.

After buying PocketMac, I also couldn't get it work, and eventually asked
for a refund. The solution that we finally adopted was:

Outlook on my work laptop - Google Sync - my Google calendar - share -
her Google calendar.

Works just fine. Not sure what's wrong with Outlook on my home laptop.

Arnaud


  #30  
Old September 9th, 2008, 09:04 PM posted to microsoft.public.outlook.installation
Captain_Eric
external usenet poster
 
Posts: 1
Default Outlook 2003 won't start

Glad that you found a work around, but I still have the same problem you
described.

Does anyone have any other ideas?

This is a mess. I need to get this up and running. Help!

"Arnaud Miege" wrote:


"Bill Katz" wrote in message
...


"Oliwan" wrote:

I had this problem when Business Contact Manager for Outlook 2007 is
installed alongside Outlook 2003. To fix it i uninstalled Business
Contact
Manager then opened Mail in Control Panel to add a data file.

"Arnaud Miege" wrote:


I tried uninstalling Business Contact Manager, running both repair and
reinstall on Office 2003. When I go to Mail in the Control Panel and try
to
add a data file, the pulldown is blank. It won't let me add a data file.


Just an update on this. I followed pretty much the same workflow, with the
same results, i.e. still unable to launch Outlook. I have finally given up
on this and found an alternative solution.

As an FYI, what I was trying to do is have Outlook on my home laptop so that
my wife could access my (work) Outlook calendar using a PDA to sync between
both laptops:

Outlook on my work laptop - Active Sync - PDA - Active Sync- Outlook on
my home laptop.

The other solution that we tried (but also didn't work) was (she uses
Microsoft Entourage on her work laptop - a Mac):

Outlook on my work laptop - Active Sync - PDA - PocketMac - Entourage.

After buying PocketMac, I also couldn't get it work, and eventually asked
for a refund. The solution that we finally adopted was:

Outlook on my work laptop - Google Sync - my Google calendar - share -
her Google calendar.

Works just fine. Not sure what's wrong with Outlook on my home laptop.

Arnaud



 




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