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#1
February 24th, 2009, 12:59 PM
posted to microsoft.public.outlook.installation
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Recipients not getting attachments
I have the following issue: For some reason when I send out emails from one
particular computer in our office the recipients do not get the attachments. They do receive the email but no PDF or any else. Some details: Office 2007 SBE SP1 with Outlook 2007 SP1 and Business Contact Manager Small Business Server 2003 R2 with Exchange SP2 Symantec Mail Security for Microsoft Exchange Server v 5 (most recent version 5) I have tried several settings but to no avail. The problem seems to be related to recipients who who Mozilla, Outlook Express and other email clients. Thank you, 
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#2
February 24th, 2009, 02:19 PM
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Recipients not getting attachments
"John R" wrote in message
... I have the following issue: For some reason when I send out emails from one particular computer in our office the recipients do not get the attachments. They do receive the email but no PDF or any else. This indicates you're sending your messages in Rich Text format, which only other Outlook users can read. Switch to HTML or Plain Text. -- Brian Tillman [MVP-Outlook]
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#3
February 24th, 2009, 06:05 PM
posted to microsoft.public.outlook.installation
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Recipients not getting attachments
I did verify the settings. The user has email set to HTML and never changed
it. I set it to PLAIN TXT to see if this works. "Brian Tillman [MVP - Outlook]" wrote: "John R" wrote in message ... I have the following issue: For some reason when I send out emails from one particular computer in our office the recipients do not get the attachments. They do receive the email but no PDF or any else. This indicates you're sending your messages in Rich Text format, which only other Outlook users can read. Switch to HTML or Plain Text. -- Brian Tillman [MVP-Outlook]
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#4
February 25th, 2009, 12:45 AM
posted to microsoft.public.outlook.installation
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Recipients not getting attachments
"John R" wrote in message
... I did verify the settings. The user has email set to HTML and never changed it. I set it to PLAIN TXT to see if this works. There's an attribute of each Contact record that can override that. How about ToolsOptionsMail FormatInternet Format? -- Brian Tillman [MVP-Outlook]
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#5
February 25th, 2009, 01:11 AM
posted to microsoft.public.outlook.installation
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Recipients not getting attachments
Brian:
Thank you. I will check with the client tomorrow and let you know, John "Brian Tillman [MVP - Outlook]" wrote: "John R" wrote in message ... I did verify the settings. The user has email set to HTML and never changed it. I set it to PLAIN TXT to see if this works. There's an attribute of each Contact record that can override that. How about ToolsOptionsMail FormatInternet Format? -- Brian Tillman [MVP-Outlook]
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