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Outlook 2003 in Exchange mode - mailmerge fails
Been using Mailmerge from MS Word 2003 to send newsletter each month.
Database in Access. Outlook in SMTP - Internet mail mode. Recently tentatively changed one machine outlook to full exchange mode since clients want some features only available in full exchange mode. Attempted to do the usual Mailmerge on Tuesday - nothing happens. MS Word just sits there - no errors - no emails generated. Searches reveal the odd comment that Mail merge has changed in Outlook 2003. It seems we finally have the ability to Mail Merge into an Outloook Contacts list. Great. But it would be nice to keep the earlier features too. Is it likely that once you operate Outlook 2003 in Exchange mode that MS Word Mail merge to email no longer works ? Would it help to re-install everything ? |
#3
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Outlook 2003 in Exchange mode - mailmerge fails
Thanks Diane
On Computer A - it was Office 2002 - with outlook in SMTP mode - upgraded the Outlook only to 2003 [came with SBS]. Switched to Exchange mode a few weeks ago. On Computer B - new Office 2003 - everything first time - straight into Exchange mode. Are you saying Mailmerge from MS Word should definitely work ? Maybe I am leaving out a new step at the end. Normally in WORD it gets to the end of the wizard - click on merge - box comes up inviting the Subject line to be entered and the selection of all or a subset of the merge list - then emails are generated into Outlook Outbox. That no longer happens on the PC set up for full exchange mode. In order to send out my newsletter I brought the mailmerge doc and database home and ran it on this PC. Ofiice 2003 with Outlook in SMTP mode. I can understand the potential for problems on Computer A - upgraded the Outlook only. No excuse on a completely fresh system though. regards "Diane Poremsky [MVP]" wrote in message ... outlook with an exchange account (there is only one mode) works the same as outlook with an internet account. What did you do to change outlook to 'full exchangemode'? What version of outlook did you use before? If not outlook 2003, try running fixmapi or do a detect and repair. -- Diane Poremsky [MVP - Outlook] Author, Teach Yourself Outlook 2003 in 24 Hours Coauthor, OneNote 2003 for Windows (Visual QuickStart Guide) Need Help with Common Tasks? http://www.outlook-tips.net/beginner/ Outlook Tips: http://www.outlook-tips.net/ Outlook & Exchange Solutions Center: http://www.slipstick.com Subscribe to Exchange Messaging Outlook newsletter: "Roger Davis" wrote in message ... Been using Mailmerge from MS Word 2003 to send newsletter each month. Database in Access. Outlook in SMTP - Internet mail mode. Recently tentatively changed one machine outlook to full exchange mode since clients want some features only available in full exchange mode. Attempted to do the usual Mailmerge on Tuesday - nothing happens. MS Word just sits there - no errors - no emails generated. Searches reveal the odd comment that Mail merge has changed in Outlook 2003. It seems we finally have the ability to Mail Merge into an Outloook Contacts list. Great. But it would be nice to keep the earlier features too. Is it likely that once you operate Outlook 2003 in Exchange mode that MS Word Mail merge to email no longer works ? Would it help to re-install everything ? |
#4
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Outlook 2003 in Exchange mode - mailmerge fails
Yes, it should work and no, it doesn't sound like you are leaving out a
step - if you are, it's an early step. It should work identical to how it worked before. It should work in the OL2003/Word02 version - it would fail long at the point of adding the contact db if it were not going to work. How are you starting the merge - from word's mail merge menu or outlook's tools, mail merge menu? -- Diane Poremsky [MVP - Outlook] Author, Teach Yourself Outlook 2003 in 24 Hours Coauthor, OneNote 2003 for Windows (Visual QuickStart Guide) Need Help with Common Tasks? http://www.outlook-tips.net/beginner/ Outlook Tips: http://www.outlook-tips.net/ Outlook & Exchange Solutions Center: http://www.slipstick.com Subscribe to Exchange Messaging Outlook newsletter: "Roger Davis" wrote in message ... Thanks Diane On Computer A - it was Office 2002 - with outlook in SMTP mode - upgraded the Outlook only to 2003 [came with SBS]. Switched to Exchange mode a few weeks ago. On Computer B - new Office 2003 - everything first time - straight into Exchange mode. Are you saying Mailmerge from MS Word should definitely work ? Maybe I am leaving out a new step at the end. Normally in WORD it gets to the end of the wizard - click on merge - box comes up inviting the Subject line to be entered and the selection of all or a subset of the merge list - then emails are generated into Outlook Outbox. That no longer happens on the PC set up for full exchange mode. In order to send out my newsletter I brought the mailmerge doc and database home and ran it on this PC. Ofiice 2003 with Outlook in SMTP mode. I can understand the potential for problems on Computer A - upgraded the Outlook only. No excuse on a completely fresh system though. regards "Diane Poremsky [MVP]" wrote in message ... outlook with an exchange account (there is only one mode) works the same as outlook with an internet account. What did you do to change outlook to 'full exchangemode'? What version of outlook did you use before? If not outlook 2003, try running fixmapi or do a detect and repair. -- Diane Poremsky [MVP - Outlook] Author, Teach Yourself Outlook 2003 in 24 Hours Coauthor, OneNote 2003 for Windows (Visual QuickStart Guide) Need Help with Common Tasks? http://www.outlook-tips.net/beginner/ Outlook Tips: http://www.outlook-tips.net/ Outlook & Exchange Solutions Center: http://www.slipstick.com Subscribe to Exchange Messaging Outlook newsletter: "Roger Davis" wrote in message ... Been using Mailmerge from MS Word 2003 to send newsletter each month. Database in Access. Outlook in SMTP - Internet mail mode. Recently tentatively changed one machine outlook to full exchange mode since clients want some features only available in full exchange mode. Attempted to do the usual Mailmerge on Tuesday - nothing happens. MS Word just sits there - no errors - no emails generated. Searches reveal the odd comment that Mail merge has changed in Outlook 2003. It seems we finally have the ability to Mail Merge into an Outloook Contacts list. Great. But it would be nice to keep the earlier features too. Is it likely that once you operate Outlook 2003 in Exchange mode that MS Word Mail merge to email no longer works ? Would it help to re-install everything ? |
#5
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Outlook 2003 in Exchange mode - mailmerge fails
Starting from the Word Mail Merge menu.
Same steps that previously worked equally well in Word 2002 used with Outlook 2002 in SMTP mode ditto 2003 I wonder if Outlook 2003 has set a flag to assume we are wanting to merge to an Outlook contacts list and is ignoring the fact that the DSN is already set up to the Access Table.... Anyway, if it definitely should work I will do more research. regards "Diane Poremsky [MVP]" wrote in message ... Yes, it should work and no, it doesn't sound like you are leaving out a step - if you are, it's an early step. It should work identical to how it worked before. It should work in the OL2003/Word02 version - it would fail long at the point of adding the contact db if it were not going to work. How are you starting the merge - from word's mail merge menu or outlook's tools, mail merge menu? -- Diane Poremsky [MVP - Outlook] Author, Teach Yourself Outlook 2003 in 24 Hours Coauthor, OneNote 2003 for Windows (Visual QuickStart Guide) Need Help with Common Tasks? http://www.outlook-tips.net/beginner/ Outlook Tips: http://www.outlook-tips.net/ Outlook & Exchange Solutions Center: http://www.slipstick.com Subscribe to Exchange Messaging Outlook newsletter: "Roger Davis" wrote in message ... Thanks Diane On Computer A - it was Office 2002 - with outlook in SMTP mode - upgraded the Outlook only to 2003 [came with SBS]. Switched to Exchange mode a few weeks ago. On Computer B - new Office 2003 - everything first time - straight into Exchange mode. Are you saying Mailmerge from MS Word should definitely work ? Maybe I am leaving out a new step at the end. Normally in WORD it gets to the end of the wizard - click on merge - box comes up inviting the Subject line to be entered and the selection of all or a subset of the merge list - then emails are generated into Outlook Outbox. That no longer happens on the PC set up for full exchange mode. In order to send out my newsletter I brought the mailmerge doc and database home and ran it on this PC. Ofiice 2003 with Outlook in SMTP mode. I can understand the potential for problems on Computer A - upgraded the Outlook only. No excuse on a completely fresh system though. regards "Diane Poremsky [MVP]" wrote in message ... outlook with an exchange account (there is only one mode) works the same as outlook with an internet account. What did you do to change outlook to 'full exchangemode'? What version of outlook did you use before? If not outlook 2003, try running fixmapi or do a detect and repair. -- Diane Poremsky [MVP - Outlook] Author, Teach Yourself Outlook 2003 in 24 Hours Coauthor, OneNote 2003 for Windows (Visual QuickStart Guide) Need Help with Common Tasks? http://www.outlook-tips.net/beginner/ Outlook Tips: http://www.outlook-tips.net/ Outlook & Exchange Solutions Center: http://www.slipstick.com Subscribe to Exchange Messaging Outlook newsletter: "Roger Davis" wrote in message ... Been using Mailmerge from MS Word 2003 to send newsletter each month. Database in Access. Outlook in SMTP - Internet mail mode. Recently tentatively changed one machine outlook to full exchange mode since clients want some features only available in full exchange mode. Attempted to do the usual Mailmerge on Tuesday - nothing happens. MS Word just sits there - no errors - no emails generated. Searches reveal the odd comment that Mail merge has changed in Outlook 2003. It seems we finally have the ability to Mail Merge into an Outloook Contacts list. Great. But it would be nice to keep the earlier features too. Is it likely that once you operate Outlook 2003 in Exchange mode that MS Word Mail merge to email no longer works ? Would it help to re-install everything ? |
#6
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Outlook 2003 in Exchange mode - mailmerge fails
mail merge should use the source you select...
What mail format are you using? try a test with html. I wonder if the security dialog is popping up behind something and it's waiting for input. It shouldn't until later in the process though. -- Diane Poremsky [MVP - Outlook] Author, Teach Yourself Outlook 2003 in 24 Hours Coauthor, OneNote 2003 for Windows (Visual QuickStart Guide) Need Help with Common Tasks? http://www.outlook-tips.net/beginner/ Outlook Tips: http://www.outlook-tips.net/ Outlook & Exchange Solutions Center: http://www.slipstick.com Subscribe to Exchange Messaging Outlook newsletter: "Roger" wrote in message ... Starting from the Word Mail Merge menu. Same steps that previously worked equally well in Word 2002 used with Outlook 2002 in SMTP mode ditto 2003 I wonder if Outlook 2003 has set a flag to assume we are wanting to merge to an Outlook contacts list and is ignoring the fact that the DSN is already set up to the Access Table.... Anyway, if it definitely should work I will do more research. regards "Diane Poremsky [MVP]" wrote in message ... Yes, it should work and no, it doesn't sound like you are leaving out a step - if you are, it's an early step. It should work identical to how it worked before. It should work in the OL2003/Word02 version - it would fail long at the point of adding the contact db if it were not going to work. How are you starting the merge - from word's mail merge menu or outlook's tools, mail merge menu? -- Diane Poremsky [MVP - Outlook] Author, Teach Yourself Outlook 2003 in 24 Hours Coauthor, OneNote 2003 for Windows (Visual QuickStart Guide) Need Help with Common Tasks? http://www.outlook-tips.net/beginner/ Outlook Tips: http://www.outlook-tips.net/ Outlook & Exchange Solutions Center: http://www.slipstick.com Subscribe to Exchange Messaging Outlook newsletter: "Roger Davis" wrote in message ... Thanks Diane On Computer A - it was Office 2002 - with outlook in SMTP mode - upgraded the Outlook only to 2003 [came with SBS]. Switched to Exchange mode a few weeks ago. On Computer B - new Office 2003 - everything first time - straight into Exchange mode. Are you saying Mailmerge from MS Word should definitely work ? Maybe I am leaving out a new step at the end. Normally in WORD it gets to the end of the wizard - click on merge - box comes up inviting the Subject line to be entered and the selection of all or a subset of the merge list - then emails are generated into Outlook Outbox. That no longer happens on the PC set up for full exchange mode. In order to send out my newsletter I brought the mailmerge doc and database home and ran it on this PC. Ofiice 2003 with Outlook in SMTP mode. I can understand the potential for problems on Computer A - upgraded the Outlook only. No excuse on a completely fresh system though. regards "Diane Poremsky [MVP]" wrote in message ... outlook with an exchange account (there is only one mode) works the same as outlook with an internet account. What did you do to change outlook to 'full exchangemode'? What version of outlook did you use before? If not outlook 2003, try running fixmapi or do a detect and repair. -- Diane Poremsky [MVP - Outlook] Author, Teach Yourself Outlook 2003 in 24 Hours Coauthor, OneNote 2003 for Windows (Visual QuickStart Guide) Need Help with Common Tasks? http://www.outlook-tips.net/beginner/ Outlook Tips: http://www.outlook-tips.net/ Outlook & Exchange Solutions Center: http://www.slipstick.com Subscribe to Exchange Messaging Outlook newsletter: "Roger Davis" wrote in message ... Been using Mailmerge from MS Word 2003 to send newsletter each month. Database in Access. Outlook in SMTP - Internet mail mode. Recently tentatively changed one machine outlook to full exchange mode since clients want some features only available in full exchange mode. Attempted to do the usual Mailmerge on Tuesday - nothing happens. MS Word just sits there - no errors - no emails generated. Searches reveal the odd comment that Mail merge has changed in Outlook 2003. It seems we finally have the ability to Mail Merge into an Outloook Contacts list. Great. But it would be nice to keep the earlier features too. Is it likely that once you operate Outlook 2003 in Exchange mode that MS Word Mail merge to email no longer works ? Would it help to re-install everything ? |
#7
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Outlook 2003 in Exchange mode - mailmerge fails
Not sure what you mean by what mail format.
The newsletter is a html formatted file named news.htm but created in MSWORD. The emails normally generated via mail merge are html emails. Hard to say what was likely in the faulty systems since no emails were generated. "Trying to send emails on your behalf" No there is no dialog box waiting for permission to send emails for one minute - that is the whole reason for switching to mail merge.... We had a perfectly good newsletter generating system driven from an Access database. Not practical to give approval to send 800 time. What I do find odd is that the faulty installation MSWORD forces page breaks to appear when viewing news.htm. But in the working ones and the emails generated the correct html format of no page breaks is produced. Clearly I needed more than 24 hours. eh ...... Thanks for your help. "Diane Poremsky [MVP]" wrote in message ... mail merge should use the source you select... What mail format are you using? try a test with html. I wonder if the security dialog is popping up behind something and it's waiting for input. It shouldn't until later in the process though. -- Diane Poremsky [MVP - Outlook] Author, Teach Yourself Outlook 2003 in 24 Hours Coauthor, OneNote 2003 for Windows (Visual QuickStart Guide) Need Help with Common Tasks? http://www.outlook-tips.net/beginner/ Outlook Tips: http://www.outlook-tips.net/ Outlook & Exchange Solutions Center: http://www.slipstick.com Subscribe to Exchange Messaging Outlook newsletter: "Roger" wrote in message ... Starting from the Word Mail Merge menu. Same steps that previously worked equally well in Word 2002 used with Outlook 2002 in SMTP mode ditto 2003 I wonder if Outlook 2003 has set a flag to assume we are wanting to merge to an Outlook contacts list and is ignoring the fact that the DSN is already set up to the Access Table.... Anyway, if it definitely should work I will do more research. regards "Diane Poremsky [MVP]" wrote in message ... Yes, it should work and no, it doesn't sound like you are leaving out a step - if you are, it's an early step. It should work identical to how it worked before. It should work in the OL2003/Word02 version - it would fail long at the point of adding the contact db if it were not going to work. How are you starting the merge - from word's mail merge menu or outlook's tools, mail merge menu? -- Diane Poremsky [MVP - Outlook] Author, Teach Yourself Outlook 2003 in 24 Hours Coauthor, OneNote 2003 for Windows (Visual QuickStart Guide) Need Help with Common Tasks? http://www.outlook-tips.net/beginner/ Outlook Tips: http://www.outlook-tips.net/ Outlook & Exchange Solutions Center: http://www.slipstick.com Subscribe to Exchange Messaging Outlook newsletter: "Roger Davis" wrote in message ... Thanks Diane On Computer A - it was Office 2002 - with outlook in SMTP mode - upgraded the Outlook only to 2003 [came with SBS]. Switched to Exchange mode a few weeks ago. On Computer B - new Office 2003 - everything first time - straight into Exchange mode. Are you saying Mailmerge from MS Word should definitely work ? Maybe I am leaving out a new step at the end. Normally in WORD it gets to the end of the wizard - click on merge - box comes up inviting the Subject line to be entered and the selection of all or a subset of the merge list - then emails are generated into Outlook Outbox. That no longer happens on the PC set up for full exchange mode. In order to send out my newsletter I brought the mailmerge doc and database home and ran it on this PC. Ofiice 2003 with Outlook in SMTP mode. I can understand the potential for problems on Computer A - upgraded the Outlook only. No excuse on a completely fresh system though. regards "Diane Poremsky [MVP]" wrote in message ... outlook with an exchange account (there is only one mode) works the same as outlook with an internet account. What did you do to change outlook to 'full exchangemode'? What version of outlook did you use before? If not outlook 2003, try running fixmapi or do a detect and repair. -- Diane Poremsky [MVP - Outlook] Author, Teach Yourself Outlook 2003 in 24 Hours Coauthor, OneNote 2003 for Windows (Visual QuickStart Guide) Need Help with Common Tasks? http://www.outlook-tips.net/beginner/ Outlook Tips: http://www.outlook-tips.net/ Outlook & Exchange Solutions Center: http://www.slipstick.com Subscribe to Exchange Messaging Outlook newsletter: "Roger Davis" wrote in message ... Been using Mailmerge from MS Word 2003 to send newsletter each month. Database in Access. Outlook in SMTP - Internet mail mode. Recently tentatively changed one machine outlook to full exchange mode since clients want some features only available in full exchange mode. Attempted to do the usual Mailmerge on Tuesday - nothing happens. MS Word just sits there - no errors - no emails generated. Searches reveal the odd comment that Mail merge has changed in Outlook 2003. It seems we finally have the ability to Mail Merge into an Outloook Contacts list. Great. But it would be nice to keep the earlier features too. Is it likely that once you operate Outlook 2003 in Exchange mode that MS Word Mail merge to email no longer works ? Would it help to re-install everything ? |
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