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#1
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Outlook 2003 Cache Mode - Microsoft or MVP
We are currently experiencing problems where items that are deleted in
Outlook 2003 Cache Mode are showing back up in OWA. The read and unread item don't match. We applied Office 2003 Service Pack 2 but this didn't help either. We are running Exchange 2003 SP1. Do we have to wait for Exchange 2003 Service Pack 2? |
#2
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Outlook 2003 Cache Mode - Microsoft or MVP
Not likely as it should work without any SP's already :-)
Sounds like you have a damaged ost-file. Rename it to .old and have Outlook resynch with Exchange. -- Robert Sparnaaij [MVP-Outlook] www.howto-outlook.com Tips of the month: -FREE tool; QuickMail. Create new Outlook items anywhere from within Windows -Properly back-up and restore your Outlook data ----- "Sabo, Eric" wrote in message ... We are currently experiencing problems where items that are deleted in Outlook 2003 Cache Mode are showing back up in OWA. The read and unread item don't match. We applied Office 2003 Service Pack 2 but this didn't help either. We are running Exchange 2003 SP1. Do we have to wait for Exchange 2003 Service Pack 2? |
#3
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Outlook 2003 Cache Mode - Microsoft or MVP
This is happening to a lot of my end users.
"Roady [MVP]" wrote: Not likely as it should work without any SP's already :-) Sounds like you have a damaged ost-file. Rename it to .old and have Outlook resynch with Exchange. -- Robert Sparnaaij [MVP-Outlook] www.howto-outlook.com Tips of the month: -FREE tool; QuickMail. Create new Outlook items anywhere from within Windows -Properly back-up and restore your Outlook data ----- "Sabo, Eric" wrote in message ... We are currently experiencing problems where items that are deleted in Outlook 2003 Cache Mode are showing back up in OWA. The read and unread item don't match. We applied Office 2003 Service Pack 2 but this didn't help either. We are running Exchange 2003 SP1. Do we have to wait for Exchange 2003 Service Pack 2? |
#4
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Outlook 2003 Cache Mode - Microsoft or MVP
Thanks that worked for me. Is there a reason why the OST because corrupted?
"Roady [MVP]" wrote: Not likely as it should work without any SP's already :-) Sounds like you have a damaged ost-file. Rename it to .old and have Outlook resynch with Exchange. -- Robert Sparnaaij [MVP-Outlook] www.howto-outlook.com Tips of the month: -FREE tool; QuickMail. Create new Outlook items anywhere from within Windows -Properly back-up and restore your Outlook data ----- "Sabo, Eric" wrote in message ... We are currently experiencing problems where items that are deleted in Outlook 2003 Cache Mode are showing back up in OWA. The read and unread item don't match. We applied Office 2003 Service Pack 2 but this didn't help either. We are running Exchange 2003 SP1. Do we have to wait for Exchange 2003 Service Pack 2? |
#5
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Outlook 2003 Cache Mode - Microsoft or MVP
Well various actually. Not closing Outlook properly before shutting down
your computer is the most common one. -- Robert Sparnaaij [MVP-Outlook] www.howto-outlook.com Tips of the month: -FREE tool; QuickMail. Create new Outlook items anywhere from within Windows -Properly back-up and restore your Outlook data ----- "Sabo, Eric" wrote in message ... Thanks that worked for me. Is there a reason why the OST because corrupted? "Roady [MVP]" wrote: Not likely as it should work without any SP's already :-) Sounds like you have a damaged ost-file. Rename it to .old and have Outlook resynch with Exchange. -- Robert Sparnaaij [MVP-Outlook] www.howto-outlook.com Tips of the month: -FREE tool; QuickMail. Create new Outlook items anywhere from within Windows -Properly back-up and restore your Outlook data ----- "Sabo, Eric" wrote in message ... We are currently experiencing problems where items that are deleted in Outlook 2003 Cache Mode are showing back up in OWA. The read and unread item don't match. We applied Office 2003 Service Pack 2 but this didn't help either. We are running Exchange 2003 SP1. Do we have to wait for Exchange 2003 Service Pack 2? |
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