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#1
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I have Outlook 2002 and Windows XP. I followed the instructions for "Move
contacts to another computer and Copy files to a CD. I can't open the file on the CD, and I can't open the file where it's located in C:\Documents and Settings\user\Local Settings\Application Data\Microsoft\Outlook. I get the error message, "Adobe Reader could not open 'My Contacts Backup.pst' because it is either not a supported file type or because the file has been damaged (for example, it was sent as an email attachment and wasn't correctly decoded)." Do you know what I can do to open this file? -- Jubilee |
#2
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"Jayco" wrote in message
... I have Outlook 2002 and Windows XP. I followed the instructions for "Move contacts to another computer and Copy files to a CD. I can't open the file on the CD, and I can't open the file where it's located in C:\Documents and Settings\user\Local Settings\Application Data\Microsoft\Outlook. I get the error message, "Adobe Reader could not open 'My Contacts Backup.pst' because it is either not a supported file type or because the file has been damaged (for example, it was sent as an email attachment and wasn't correctly decoded)." Do you know what I can do to open this file? First, your file type association for PSTs is incorrect. They should not be associated with Adobe Reader. That said, coopy the PST to a handy directory on your hard drive (like My Documents\Outlook Files), start Outlook, click FileOpenOutlook Data File, browse to the PST, select it, and click OK. See http://www.slipstick.com/config/move_outlook.asp and http://www.howto-outlook.com/howto/backupandrestore.htm -- Brian Tillman [MVP-Outlook] |
#3
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hi
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