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#1
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Addresses in Outlook Address Book not being recognized
When I try to create an email and click on the "To" to select an address, I
get the following message: "The address list could not be displayed. The Contacts folder associated with this address list could not be opened; it may have been moved or delete, or you do not have permissions." When I click on the "Contacts" button in the Folders bar, it lists all my addresses. |
#2
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Addresses in Outlook Address Book not being recognized
Question has been answered here countless times. You did not read previous
posts. You provided no information that would permit a reply to your situation. You didn't even post your Outlook version. Read the entire list of possibilities, pick the one that fits your situation, and follow the directions: It is not unusual for the Outlook Address Book to “lose track” of the connection to its Contacts Folder when you move or import your PST or update your Outlook version or operating system. Use the following steps to reset the connection. Note that in some instances you may actually have to remove the Outlook Address Book completely from your Profile, close Outlook, and then re-add it before you can get it to work. For Outlook 2000, Corp/Workgroup: Go to Tools Services. Make sure the Outlook Address Book service is listed. If not, add it. Next, R click on the Contact folder or folders you want the OAB to display, choose "Properties", go to the Outlook Address Book tab and check the "Show this folder as an E-mail address book" box. You may also need to go to Tools Options Addressing Tab and choose to show your Contacts folder. For Outlook 2002/2003: Make sure the Contact folder is enabled as an email address book. Right click the Contacts folder, choose Properties then Outlook Address Book. Is the box to enable as email address book checked? If this is grayed out...Go to Tools | Email Accounts, choose View or change existing directories or address book. Is the Outlook Address Book present? If it isn't listed, add it and close and restart Outlook. If it is listed, then remove it and close then restart Outlook and repeat these steps to add it. For Outlook 2007, you add and repair the address book service using a different steps: Tools Account Settings Address Book Tab. Is the Outlook Address Book present? If it isn't listed, add it and close and restart Outlook. If it is listed, then you can no longer repair this service by removing and re-adding it. Instead you must create an entire new Outlook profile from scratch and add the Outlook address book service to it. More details available he http://support.microsoft.com/default...Product=ol2002 -- Russ Valentine [MVP-Outlook] "CGRetiree" wrote in message ... When I try to create an email and click on the "To" to select an address, I get the following message: "The address list could not be displayed. The Contacts folder associated with this address list could not be opened; it may have been moved or delete, or you do not have permissions." When I click on the "Contacts" button in the Folders bar, it lists all my addresses. |
#3
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Addresses in Outlook Address Book not being recognized
I have Office 2003 ... And, yes, I did try to find a match to my problem but
could not find anything that worked ... The solution you provided did not work either ... A bit of background: I had to do a full wipe/install/restore process ... I had backed up all my personal folders using the Backup option in Outlook ... I was able to open the contacts folder once it was back in Outlook and all my addresses show when I open the Contacts folder -- I just cannot access them when trying to generate an email ..... "Russ Valentine [MVP-Outlook]" wrote: Question has been answered here countless times. You did not read previous posts. You provided no information that would permit a reply to your situation. You didn't even post your Outlook version. Read the entire list of possibilities, pick the one that fits your situation, and follow the directions: It is not unusual for the Outlook Address Book to “lose track” of the connection to its Contacts Folder when you move or import your PST or update your Outlook version or operating system. Use the following steps to reset the connection. Note that in some instances you may actually have to remove the Outlook Address Book completely from your Profile, close Outlook, and then re-add it before you can get it to work. For Outlook 2000, Corp/Workgroup: Go to Tools Services. Make sure the Outlook Address Book service is listed. If not, add it. Next, R click on the Contact folder or folders you want the OAB to display, choose "Properties", go to the Outlook Address Book tab and check the "Show this folder as an E-mail address book" box. You may also need to go to Tools Options Addressing Tab and choose to show your Contacts folder. For Outlook 2002/2003: Make sure the Contact folder is enabled as an email address book. Right click the Contacts folder, choose Properties then Outlook Address Book. Is the box to enable as email address book checked? If this is grayed out...Go to Tools | Email Accounts, choose View or change existing directories or address book. Is the Outlook Address Book present? If it isn't listed, add it and close and restart Outlook. If it is listed, then remove it and close then restart Outlook and repeat these steps to add it. For Outlook 2007, you add and repair the address book service using a different steps: Tools Account Settings Address Book Tab. Is the Outlook Address Book present? If it isn't listed, add it and close and restart Outlook. If it is listed, then you can no longer repair this service by removing and re-adding it. Instead you must create an entire new Outlook profile from scratch and add the Outlook address book service to it. More details available he http://support.microsoft.com/default...Product=ol2002 -- Russ Valentine [MVP-Outlook] "CGRetiree" wrote in message ... When I try to create an email and click on the "To" to select an address, I get the following message: "The address list could not be displayed. The Contacts folder associated with this address list could not be opened; it may have been moved or delete, or you do not have permissions." When I click on the "Contacts" button in the Folders bar, it lists all my addresses. |
#4
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Addresses in Outlook Address Book not being recognized
Solutions provided work fine. You failed to follow them. Provide your
evidence to the contrary. You have still failed to post any information. -- Russ Valentine [MVP-Outlook] "CGRetiree" wrote in message ... I have Office 2003 ... And, yes, I did try to find a match to my problem but could not find anything that worked ... The solution you provided did not work either ... A bit of background: I had to do a full wipe/install/restore process ... I had backed up all my personal folders using the Backup option in Outlook ... I was able to open the contacts folder once it was back in Outlook and all my addresses show when I open the Contacts folder -- I just cannot access them when trying to generate an email ..... "Russ Valentine [MVP-Outlook]" wrote: Question has been answered here countless times. You did not read previous posts. You provided no information that would permit a reply to your situation. You didn't even post your Outlook version. Read the entire list of possibilities, pick the one that fits your situation, and follow the directions: It is not unusual for the Outlook Address Book to “lose track” of the connection to its Contacts Folder when you move or import your PST or update your Outlook version or operating system. Use the following steps to reset the connection. Note that in some instances you may actually have to remove the Outlook Address Book completely from your Profile, close Outlook, and then re-add it before you can get it to work. For Outlook 2000, Corp/Workgroup: Go to Tools Services. Make sure the Outlook Address Book service is listed. If not, add it. Next, R click on the Contact folder or folders you want the OAB to display, choose "Properties", go to the Outlook Address Book tab and check the "Show this folder as an E-mail address book" box. You may also need to go to Tools Options Addressing Tab and choose to show your Contacts folder. For Outlook 2002/2003: Make sure the Contact folder is enabled as an email address book. Right click the Contacts folder, choose Properties then Outlook Address Book. Is the box to enable as email address book checked? If this is grayed out...Go to Tools | Email Accounts, choose View or change existing directories or address book. Is the Outlook Address Book present? If it isn't listed, add it and close and restart Outlook. If it is listed, then remove it and close then restart Outlook and repeat these steps to add it. For Outlook 2007, you add and repair the address book service using a different steps: Tools Account Settings Address Book Tab. Is the Outlook Address Book present? If it isn't listed, add it and close and restart Outlook. If it is listed, then you can no longer repair this service by removing and re-adding it. Instead you must create an entire new Outlook profile from scratch and add the Outlook address book service to it. More details available he http://support.microsoft.com/default...Product=ol2002 -- Russ Valentine [MVP-Outlook] "CGRetiree" wrote in message ... When I try to create an email and click on the "To" to select an address, I get the following message: "The address list could not be displayed. The Contacts folder associated with this address list could not be opened; it may have been moved or delete, or you do not have permissions." When I click on the "Contacts" button in the Folders bar, it lists all my addresses. |
#5
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Addresses in Outlook Address Book not being recognized
I am sorry but you do NOT know what I have and have not tried on my end. I HAVE tried everything that came close to being a discussion/solution for my problem and NOTHING works that is provided here for the 2003 version!! "Russ Valentine [MVP-Outlook]" wrote: Solutions provided work fine. You failed to follow them. Provide your evidence to the contrary. You have still failed to post any information. -- Russ Valentine [MVP-Outlook] "CGRetiree" wrote in message ... I have Office 2003 ... And, yes, I did try to find a match to my problem but could not find anything that worked ... The solution you provided did not work either ... A bit of background: I had to do a full wipe/install/restore process ... I had backed up all my personal folders using the Backup option in Outlook ... I was able to open the contacts folder once it was back in Outlook and all my addresses show when I open the Contacts folder -- I just cannot access them when trying to generate an email ..... "Russ Valentine [MVP-Outlook]" wrote: Question has been answered here countless times. You did not read previous posts. You provided no information that would permit a reply to your situation. You didn't even post your Outlook version. Read the entire list of possibilities, pick the one that fits your situation, and follow the directions: It is not unusual for the Outlook Address Book to “lose track” of the connection to its Contacts Folder when you move or import your PST or update your Outlook version or operating system. Use the following steps to reset the connection. Note that in some instances you may actually have to remove the Outlook Address Book completely from your Profile, close Outlook, and then re-add it before you can get it to work. For Outlook 2000, Corp/Workgroup: Go to Tools Services. Make sure the Outlook Address Book service is listed. If not, add it. Next, R click on the Contact folder or folders you want the OAB to display, choose "Properties", go to the Outlook Address Book tab and check the "Show this folder as an E-mail address book" box. You may also need to go to Tools Options Addressing Tab and choose to show your Contacts folder. For Outlook 2002/2003: Make sure the Contact folder is enabled as an email address book. Right click the Contacts folder, choose Properties then Outlook Address Book. Is the box to enable as email address book checked? If this is grayed out...Go to Tools | Email Accounts, choose View or change existing directories or address book. Is the Outlook Address Book present? If it isn't listed, add it and close and restart Outlook. If it is listed, then remove it and close then restart Outlook and repeat these steps to add it. For Outlook 2007, you add and repair the address book service using a different steps: Tools Account Settings Address Book Tab. Is the Outlook Address Book present? If it isn't listed, add it and close and restart Outlook. If it is listed, then you can no longer repair this service by removing and re-adding it. Instead you must create an entire new Outlook profile from scratch and add the Outlook address book service to it. More details available he http://support.microsoft.com/default...Product=ol2002 -- Russ Valentine [MVP-Outlook] "CGRetiree" wrote in message ... When I try to create an email and click on the "To" to select an address, I get the following message: "The address list could not be displayed. The Contacts folder associated with this address list could not be opened; it may have been moved or delete, or you do not have permissions." When I click on the "Contacts" button in the Folders bar, it lists all my addresses. |
#6
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Addresses in Outlook Address Book not being recognized
"CGRetiree" wrote in message
... I am sorry but you do NOT know what I have and have not tried on my end. I HAVE tried everything that came close to being a discussion/solution for my problem and NOTHING works that is provided here for the 2003 version!! Then you need to TELL us in DETAIL what you have done. "I have tried everything" is so vague as to be useless. Remember - NO-ONE here can see your computer..... -- Asking a question? Please tell us the version of the application you are asking about, your OS, Service Pack level and the FULL contents of any error message(s) |
#7
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Addresses in Outlook Address Book not being recognized
We can't tell what you are doing wrong until you tell us what you are doing.
-- Russ Valentine [MVP-Outlook] "CGRetiree" wrote in message ... I am sorry but you do NOT know what I have and have not tried on my end. I HAVE tried everything that came close to being a discussion/solution for my problem and NOTHING works that is provided here for the 2003 version!! "Russ Valentine [MVP-Outlook]" wrote: Solutions provided work fine. You failed to follow them. Provide your evidence to the contrary. You have still failed to post any information. -- Russ Valentine [MVP-Outlook] "CGRetiree" wrote in message ... I have Office 2003 ... And, yes, I did try to find a match to my problem but could not find anything that worked ... The solution you provided did not work either ... A bit of background: I had to do a full wipe/install/restore process ... I had backed up all my personal folders using the Backup option in Outlook ... I was able to open the contacts folder once it was back in Outlook and all my addresses show when I open the Contacts folder -- I just cannot access them when trying to generate an email ..... "Russ Valentine [MVP-Outlook]" wrote: Question has been answered here countless times. You did not read previous posts. You provided no information that would permit a reply to your situation. You didn't even post your Outlook version. Read the entire list of possibilities, pick the one that fits your situation, and follow the directions: It is not unusual for the Outlook Address Book to “lose track” of the connection to its Contacts Folder when you move or import your PST or update your Outlook version or operating system. Use the following steps to reset the connection. Note that in some instances you may actually have to remove the Outlook Address Book completely from your Profile, close Outlook, and then re-add it before you can get it to work. For Outlook 2000, Corp/Workgroup: Go to Tools Services. Make sure the Outlook Address Book service is listed. If not, add it. Next, R click on the Contact folder or folders you want the OAB to display, choose "Properties", go to the Outlook Address Book tab and check the "Show this folder as an E-mail address book" box. You may also need to go to Tools Options Addressing Tab and choose to show your Contacts folder. For Outlook 2002/2003: Make sure the Contact folder is enabled as an email address book. Right click the Contacts folder, choose Properties then Outlook Address Book. Is the box to enable as email address book checked? If this is grayed out...Go to Tools | Email Accounts, choose View or change existing directories or address book. Is the Outlook Address Book present? If it isn't listed, add it and close and restart Outlook. If it is listed, then remove it and close then restart Outlook and repeat these steps to add it. For Outlook 2007, you add and repair the address book service using a different steps: Tools Account Settings Address Book Tab. Is the Outlook Address Book present? If it isn't listed, add it and close and restart Outlook. If it is listed, then you can no longer repair this service by removing and re-adding it. Instead you must create an entire new Outlook profile from scratch and add the Outlook address book service to it. More details available he http://support.microsoft.com/default...Product=ol2002 -- Russ Valentine [MVP-Outlook] "CGRetiree" wrote in message ... When I try to create an email and click on the "To" to select an address, I get the following message: "The address list could not be displayed. The Contacts folder associated with this address list could not be opened; it may have been moved or delete, or you do not have permissions." When I click on the "Contacts" button in the Folders bar, it lists all my addresses. |
#8
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Addresses in Outlook Address Book not being recognized
"CGRetiree" wrote in message
... I am sorry but you do NOT know what I have and have not tried on my end. I HAVE tried everything that came close to being a discussion/solution for my problem and NOTHING works that is provided here for the 2003 version!! Start by right-clicking the Contacts folder, choosing Properties, selecting the Outlook Address Book tabe and examining the box labeled "Show this folder as an e-mail Address Book". What do you see? -- Brian Tillman [MVP-Outlook] |
#9
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Addresses in Outlook Address Book not being recognized
The box is checked and, in the "Name of the address book:" box is "Contacts"
"Brian Tillman [MVP - Outlook]" wrote: "CGRetiree" wrote in message ... I am sorry but you do NOT know what I have and have not tried on my end. I HAVE tried everything that came close to being a discussion/solution for my problem and NOTHING works that is provided here for the 2003 version!! Start by right-clicking the Contacts folder, choosing Properties, selecting the Outlook Address Book tabe and examining the box labeled "Show this folder as an e-mail Address Book". What do you see? -- Brian Tillman [MVP-Outlook] |
#10
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Addresses in Outlook Address Book not being recognized
"CGRetiree" wrote in message
... The box is checked and, in the "Name of the address book:" box is "Contacts" Is the box selectable or is it grayed out? Open your Contacts folder and open one of the contacts that you believe isn't showing properly in the Address Book interface. Examine the E-mail field. Is the adddress underlined? If you double-click the address, what do you see? If you open the Address Book interface and click the "Show names from the" dropdown, can you find "Outlook Address Book" and under that, "Contacts"? If you choose Contacts, do you not see the contact you examined in the prior step? -- Brian Tillman [MVP-Outlook] |
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