Outlook 2003 shortcuts disappear

Exactly my problem, too.

I didn't specify in this post, because I have posted 2 other times. Please help! Greg seems to have the same problem, and he has posted before, too. I keep watching for some advice -- it's been a couple of months.

i was having the same problem with shorcuts in outlook 2003. i renamed a username.fav file in the c:\documents and settings\username\application data\microsoft\outlook directory and rebuilt my shortcuts. but they have not disappeared since!!!

Shortcuts as in the Shortcuts navigation pane? Folders in another user's
mailbox that you've added to your profile?

--
Sue Mosher, Outlook MVP
Author of
Microsoft Outlook Programming - Jumpstart for
Administrators, Power Users, and Developers
http://www.outlookcode.com/jumpstart.aspx


"Greg" wrote in message
...
Every few days when I click on my created shortcuts, the shortcut just
disappears. I recreate the shortcuts and they work OK for a day or two and
then just disappear again when I click on them. It seems to happen only on
shortcuts to another user's shared folder on the Exchange Server 2003. We
are using Outlook 2003. This has happened on both computers that I have
OL03, Exch03, and shared folders.

I've been having this exact same problem - shortcuts to
another users folders, after being added to the shortcut
pane, disappear randomly and have to be re-added. The
other users' folders are still visible and accessible in
the Folder List view. The computer is brand new -
Windows XP Pro, PIV 2.8 Ghz, 512 MB RAM. It was happening
on an old PIII 500 Mhz system with W2K, too. Any help
would be GREATLY appreciated. Thanks.


-----Original Message-----
Shortcuts as in the Shortcuts navigation pane? Folders
in another user's
mailbox that you've added to your profile?

--
Sue Mosher, Outlook MVP
Author of
Microsoft Outlook Programming - Jumpstart for
Administrators, Power Users, and Developers
http://www.outlookcode.com/jumpstart.aspx


"Greg" wrote in
message
news:7F169DE9-DA9C-4153-82F0-
...
Every few days when I click on my created shortcuts,
the shortcut just
disappears. I recreate the shortcuts and they work OK
for a day or two and
then just disappear again when I click on them. It
seems to happen only on
shortcuts to another user's shared folder on the
Exchange Server 2003. We
are using Outlook 2003. This has happened on both
computers that I have
OL03, Exch03, and shared folders.



.

Yes Sue. You've got it. Do you have ANY idea what is causing this?

Greg

"Sue Mosher [MVP-Outlook]" wrote:

Shortcuts as in the Shortcuts navigation pane? Folders in another user's
mailbox that you've added to your profile?

--
Sue Mosher, Outlook MVP
Author of
Microsoft Outlook Programming - Jumpstart for
Administrators, Power Users, and Developers
http://www.outlookcode.com/jumpstart.aspx


"Greg" wrote in message
...
Every few days when I click on my created shortcuts, the shortcut just
disappears. I recreate the shortcuts and they work OK for a day or two and
then just disappear again when I click on them. It seems to happen only on
shortcuts to another user's shared folder on the Exchange Server 2003. We
are using Outlook 2003. This has happened on both computers that I have
OL03, Exch03, and shared folders.

I renamed the file, and so far, so good. Thanks, Ralph.

"ralph" wrote:

i was having the same problem with shorcuts in outlook 2003. i renamed a username.fav file in the c:\documents and settings\username\application data\microsoft\outlook directory and rebuilt my shortcuts. but they have not disappeared since!!!

The "username.fav" file is not used at all by Outlook 2003. It was used by previous versions. I have deleted that file altogether and still have the shortcuts disappear. Outlook 2003 uses the file "username.xml" for it's Navigation Pane which includes the shortcuts. I have renamed that file, recreated my shared folder shortcuts, and still they disappear. Still waiting for someone to come up with a solution. Microsoft should reward whoever comes up with the solution.

Greg

"Donna" wrote:

I renamed the file, and so far, so good. Thanks, Ralph.

"ralph" wrote:

i was having the same problem with shorcuts in outlook 2003. i renamed a username.fav file in the c:\documents and settings\username\application data\microsoft\outlook directory and rebuilt my shortcuts. but they have not disappeared since!!!

I guess you're right, Greg, because it just happened again.

"Greg" wrote:

The "username.fav" file is not used at all by Outlook 2003. It was used by previous versions. I have deleted that file altogether and still have the shortcuts disappear. Outlook 2003 uses the file "username.xml" for it's Navigation Pane which includes the shortcuts. I have renamed that file, recreated my shared folder shortcuts, and still they disappear. Still waiting for someone to come up with a solution. Microsoft should reward whoever comes up with the solution.

Greg

"Donna" wrote:

I renamed the file, and so far, so good. Thanks, Ralph.

"ralph" wrote:

i was having the same problem with shorcuts in outlook 2003. i renamed a username.fav file in the c:\documents and settings\username\application data\microsoft\outlook directory and rebuilt my shortcuts. but they have not disappeared since!!!

I guess you're right, Greg, because it just happened again.

"Greg" wrote:

The "username.fav" file is not used at all by Outlook 2003. It was used by previous versions. I have deleted that file altogether and still have the shortcuts disappear. Outlook 2003 uses the file "username.xml" for it's Navigation Pane which includes the shortcuts. I have renamed that file, recreated my shared folder shortcuts, and still they disappear. Still waiting for someone to come up with a solution. Microsoft should reward whoever comes up with the solution.

Greg

"Donna" wrote:

I renamed the file, and so far, so good. Thanks, Ralph.

"ralph" wrote:

i was having the same problem with shorcuts in outlook 2003. i renamed a username.fav file in the c:\documents and settings\username\application data\microsoft\outlook directory and rebuilt my shortcuts. but they have not disappeared since!!!