Help with type a question box.

Assuming that there aren't any group policies or custom install restrictions applied and that's not an outdated mouse driver, which
can look like you're clicking one place, but be a bit 'off' when you click the 'Ask a question box' with the Tools=Customize dialog
open
there should be at least one Reg_Binary key in that toolbars entry for each Office app installed.

You may want to try exporting then deleting that registry key, then doing a repair/reinstall from Add/Remove Programs in the Windows
control panel and check the settings there to see that the help wizard items are installed.

==========
"spysmily1" wrote in message ...
Hey Bob,

The problem I'm facing is that I have no option when rightclicking the box
to show or hide the only options I get when right clicking anywhere is to turn off all the other stuff like formatting, standard,
autotext, etc.

I am starting from a fresh and updated from Microsoft install without any other addins, addons, etc.

Btw, I don't have any of those entries in my registries.
HKEY_CURRENT_USER\Software\Microsoft\Office\11.0\C ommon\Toolbars\Settings
Settings is the last folder and it only has one entry.

Thx for reply though
--
Bob Buckland ?:-)
MS Office System Products MVP

*Courtesy is not expensive and can pay big dividends*

Thx for reply as you were right about clicking the right place, probably
mouse problem as it was very picky on where to click. I still don't have
those registry entries but doesn't seem to be a problem yet. You were very
helpful Bob.

"Bob Buckland ?:-)" wrote:

Assuming that there aren't any group policies or custom install restrictions applied and that's not an outdated mouse driver, which
can look like you're clicking one place, but be a bit 'off' when you click the 'Ask a question box' with the Tools=Customize dialog
open
there should be at least one Reg_Binary key in that toolbars entry for each Office app installed.

You may want to try exporting then deleting that registry key, then doing a repair/reinstall from Add/Remove Programs in the Windows
control panel and check the settings there to see that the help wizard items are installed.

==========
"spysmily1" wrote in message ...
Hey Bob,

The problem I'm facing is that I have no option when rightclicking the box
to show or hide the only options I get when right clicking anywhere is to turn off all the other stuff like formatting, standard,
autotext, etc.

I am starting from a fresh and updated from Microsoft install without any other addins, addons, etc.

Btw, I don't have any of those entries in my registries.
HKEY_CURRENT_USER\Software\Microsoft\Office\11.0\C ommon\Toolbars\Settings
Settings is the last folder and it only has one entry.

Thx for reply though
--
Bob Buckland ?:-)
MS Office System Products MVP

*Courtesy is not expensive and can pay big dividends*

Well, this is the behavior I would have expected and hoped to see, but I
didn't dare take a chance after Shauna seemed to have tried in vain.

--
Suzanne S. Barnhill
Microsoft MVP (Word)
Words into Type
Fairhope, Alabama USA
Word MVP FAQ site: http://word.mvps.org
Email cannot be acknowledged; please post all follow-ups to the newsgroup so
all may benefit.

"Helmut Weber" wrote in message
...
Hi Suzanne,

once you know it, it seems so simple.
Starting from a menubar not showing
a "type a question for help"-box.
Right click in the menubar
customize
"type a question for help"-box appears
right click in "type a question for help"-box
left click in the grey box preceding
the "type a question for help"-box
nothing happens
close

There seem to be quite a lot of possible variations.

By the way, I hate constructions like
"type a question for help"-box.
The more so as it is called
"Ask A question"-box in the help.

Once again, "help" all to often is no help at all.

Calling Jezebel an a**hole?

Well, I think I blame MS more for the irritations than the OP.

I was confused, too,
though more moderate,
and suggested silly workarounds.

--
Greetings from Bavaria, Germany

Helmut Weber, MVP WordVBA

Win XP, Office 2003
"red.sys" & Chr$(64) & "t-online.de"

Thx for replies and sry for any trouble caused. Bob Buckland helped alot when
he suggested that the mouse driver might be off when selecting the type a
question box and sure enough he was right. I wasn't even clicking near the
box when the option finally appeared.

Thx for your time and by all means your time out is well deserved, so go
ahead.

"Helmut Weber" wrote:

da*ned f*ing box,
driving everybody up the walls:

There is a "not" missing occasionally.

I need a time out, too.

Helmut

I thought I'd try to be helpful and see if there was something that the
original poster had or had not seen!

Shauna

Shauna Kelly. Microsoft MVP.
http://www.shaunakelly.com/word


"Graham Mayor" wrote in message
...
Why on earth did you turn it off?

--

Graham Mayor - Word MVP

My web site www.gmayor.com
Word MVP web site http://word.mvps.org



Shauna Kelly wrote:
Hi Graham

OK, so I turned off the box.

How do I get it back? It seems that the setting is not in normal.dot
or in the Data or Toolbars registry entries.

Shauna

Shauna Kelly. Microsoft MVP.
http://www.shaunakelly.com/word


"Graham Mayor" wrote in message
...
Hmmm. If you had discovered that in help then you would - like me
- have discovered also how to hide it. Tools customize - right
click the box. I'm not sure you would want to hide the help tool
that would have given you the information you required?

--

Graham Mayor - Word MVP

My web site www.gmayor.com
Word MVP web site http://word.mvps.org



spysmily1 wrote:
I was just joking about the MVP part it was in reference to the fact
that Jezebel was acting like a smart by the statements he chose. If
either he/she or you read the topic heading it stated ---type a
question box----. To a user of an Office 2003 product this would be
very evident to what I was talking about.

Instead of taking the time to wear the bifocals that are on his or
her desk and actually reading the topic header, this person instead
chose to comment on my intelligence and at the same time exploiting
his or her ignorance. All while providing no help.

You did provide help even though chosing not to read the topic
header to find out what I was refering to.

Since you say that the box can't be removed then why is stated that
it can be hidden in the help document?

"Graham Mayor" wrote:

spysmily1 wrote:
Picture this, the
MVP is probably a male or female of Indian descent since this is
where MS outsources their customer support to.

This is a user peer group forum. MVPs are not employed by Microsoft
but are people who volunteer their time and expertise to assist
fellow users. Where they come from is irrelevant, but they are
based all over the world wherever people live and can access the
internet. Jezebel is a user who prefers to remain anonymous. If he/she
cannot
be contacted, then he/she could not be nominated to be an MVP.

MVP or not we are not mind readers and we don't know which 'box'
you are talking about; but if you mean the help tool at the top
right of the menu bar, then this cannot be removed.

--

Graham Mayor - Word MVP

My web site www.gmayor.com
Word MVP web site http://word.mvps.org

Of course. Why didn't I see that?

Shauna

Shauna Kelly. Microsoft MVP.
http://www.shaunakelly.com/word


"Graham Mayor" wrote in message
...
You use exactly the same method to restore it as to remove it
Tools customize right click and check the box.

--

Graham Mayor - Word MVP

My web site www.gmayor.com
Word MVP web site http://word.mvps.org


spysmily1 wrote:
There is a way to do it, because I have done that before, I just
don't want to do it again just in case I can't remember.

"Shauna Kelly" wrote:

Hi Graham

OK, so I turned off the box.

How do I get it back? It seems that the setting is not in normal.dot
or in the Data or Toolbars registry entries.

Shauna

Shauna Kelly. Microsoft MVP.
http://www.shaunakelly.com/word


"Graham Mayor" wrote in message
...
Hmmm. If you had discovered that in help then you would - like me
- have discovered also how to hide it. Tools customize - right
click the box. I'm not sure you would want to hide the help tool
that would have given you the information you required?

--

Graham Mayor - Word MVP

My web site www.gmayor.com
Word MVP web site http://word.mvps.org



spysmily1 wrote:
I was just joking about the MVP part it was in reference to the
fact that Jezebel was acting like a smart by the statements he
chose. If either he/she or you read the topic heading it stated
---type a question box----. To a user of an Office 2003 product
this would be very evident to what I was talking about.

Instead of taking the time to wear the bifocals that are on his or
her desk and actually reading the topic header, this person instead
chose to comment on my intelligence and at the same time exploiting
his or her ignorance. All while providing no help.

You did provide help even though chosing not to read the topic
header to find out what I was refering to.

Since you say that the box can't be removed then why is stated that
it can be hidden in the help document?

"Graham Mayor" wrote:

spysmily1 wrote:
Picture this, the
MVP is probably a male or female of Indian descent since this is
where MS outsources their customer support to.

This is a user peer group forum. MVPs are not employed by
Microsoft but are people who volunteer their time and expertise
to assist fellow users. Where they come from is irrelevant, but
they are based all over the world wherever people live and can
access the internet.

Jezebel is a user who prefers to remain anonymous. If he/she
cannot be contacted, then he/she could not be nominated to be an
MVP.

MVP or not we are not mind readers and we don't know which 'box'
you are talking about; but if you mean the help tool at the top
right of the menu bar, then this cannot be removed.

--

Graham Mayor - Word MVP

My web site www.gmayor.com
Word MVP web site http://word.mvps.org

I still think you're clicking in the wrong place or under the wrong
conditions. It sounds like you're getting the toolbar menu you get when
right-clicking on the Menu Bar or a toolbar in Word when the Customize
dialog is not open (this menu does not appear when you right-click on a
toolbar or the Menu Bar with the dialog open). If you click in/on the "Ask a
Question" box *while the Customize dialog is open*, you will get the single
menu item "Show Ask a Question Box," with a check beside it.

Please confirm that this is what you are doing:

1. Opening the Tools | Customize dialog (in any of the myriad ways that can
be done--I usually just double-click on a toolbar).

2. With the Customize dialog displayed, right-clicking in the "Ask a
Question" box *on the Menu Bar.*

When you do this, you should get the single menu item described, which you
click to deselect it. When you close the Customize dialog, the Ask a
Question box should be gone.

--
Suzanne S. Barnhill
Microsoft MVP (Word)
Words into Type
Fairhope, Alabama USA
Word MVP FAQ site: http://word.mvps.org
Email cannot be acknowledged; please post all follow-ups to the newsgroup so
all may benefit.

"spysmily1" wrote in message
...
Thx again for replying Helmut but once again, I have no option to show or
hide that box. The only box I have checked right now is the Menu Bar box.
That is what I was told to uncheck earlier which that would be a bad idea
anyways. I can't even uncheck that box if I tried though. It's like it's
not
even allowed.

Appreciate the reply though
And it's not so much of me calling him an a**hole as it is him starting
out
by being childish and calling me stupid. He started it------JK!

"Helmut Weber" wrote:

Hi Suzanne,

once you know it, it seems so simple.
Starting from a menubar not showing
a "type a question for help"-box.
Right click in the menubar
customize
"type a question for help"-box appears
right click in "type a question for help"-box
left click in the grey box preceding
the "type a question for help"-box
nothing happens
close

There seem to be quite a lot of possible variations.

By the way, I hate constructions like
"type a question for help"-box.
The more so as it is called
"Ask A question"-box in the help.

Once again, "help" all to often is no help at all.

Calling Jezebel an a**hole?

Well, I think I blame MS more for the irritations than the OP.

I was confused, too,
though more moderate,
and suggested silly workarounds.

--
Greetings from Bavaria, Germany

Helmut Weber, MVP WordVBA

Win XP, Office 2003
"red.sys" & Chr$(64) & "t-online.de"

Hi Bob

Interesting - I didn't realize this was an office-wide setting.

Cheers

Shauna

Shauna Kelly. Microsoft MVP.
http://www.shaunakelly.com/word


"Bob Buckland ?:-)" 75214.226(At Beautiful Downtown)compuserve.com wrote
in message ...
Hi Shauna,

For the 'how to get it back' through the UI see my reply to Suzanne.
For the registry setting that stores the choice it's the one for each app
that mentions "AWDropdownHidden" in

HKEY_CURRENT_USER\Software\Microsoft\Office\11.0\C ommon\Toolbars\Settings

It's part of the Answer Wizard (AW) customization area.

===========
"Shauna Kelly" wrote in
message ...
Hi Graham

OK, so I turned off the box.

How do I get it back? It seems that the setting is not in normal.dot or in
the Data or Toolbars registry entries.

Shauna

Shauna Kelly. Microsoft MVP.

--
I hope this helped you,

Bob Buckland ?:-)
MS Office system products MVP

*Courtesy is not expensive and can pay big dividends

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