recover deleted mail items

I have configured our Exchange 2003 to retain deleted items for 7 days and
only permanently delete items should an Exchange backup have been actioned.

deleting an item and subsequently emptying the deleted items folder results
in the item being visable in the Recover Deleted items option BUT
subsequently selecting it and choosing Recover item does not restore the item
to the deleted items folder BUT does result in the item no longer being
available in the Recover Deleted items list??
I have also tried the "DumpsterAlwaysOn" registry key enabling recovery of
deleted items on other folders i.e. Inbox and the same results are found for
HArd Deleted items.

Help please

After restoring you'll need to resynch first before the item will show up as
it is restored to the server.

--
Robert Sparnaaij [MVP-Outlook]
www.howto-outlook.com

Tips of the month:
-What do the Outlook Icons Mean?
-Create an Office 2003 CD slipstreamed with Service Pack 1
"Dirty Harrhy" Dirty wrote in message
news
I have configured our Exchange 2003 to retain deleted items for 7 days and
only permanently delete items should an Exchange backup have been
actioned.

deleting an item and subsequently emptying the deleted items folder
results
in the item being visable in the Recover Deleted items option BUT
subsequently selecting it and choosing Recover item does not restore the
item
to the deleted items folder BUT does result in the item no longer being
available in the Recover Deleted items list??
I have also tried the "DumpsterAlwaysOn" registry key enabling recovery of
deleted items on other folders i.e. Inbox and the same results are found
for
HArd Deleted items.

Help please

Sorry this is not about restoring mail @ the server but an Outlook client
Recovering Deleted Mail items using Outlook.

Exchange Server configured to retain deleted mail items and Outlook's Tools
Recover Deleted Items shows available items for recovery but selecting items
and actioning a recovery does not recover items to deleted mail folder BUT
does result in the items not being availble in the Tools Recover Deleted
Items list of items?

The "Recovered" item simply disappears.

Using the "DumpsterAlwaysOn" registry key which enables recovery of hard
deleted items from other folders has the same results when recovering items.

Exchange 2003/Windows 2003/Office 2003 environment.

Any suggestions?

"Roady [MVP]" wrote:

After restoring you'll need to resynch first before the item will show up as
it is restored to the server.

--
Robert Sparnaaij [MVP-Outlook]
www.howto-outlook.com

Tips of the month:
-What do the Outlook Icons Mean?
-Create an Office 2003 CD slipstreamed with Service Pack 1
"Dirty Harrhy" Dirty wrote in message
news
I have configured our Exchange 2003 to retain deleted items for 7 days and
only permanently delete items should an Exchange backup have been
actioned.

deleting an item and subsequently emptying the deleted items folder
results
in the item being visable in the Recover Deleted items option BUT
subsequently selecting it and choosing Recover item does not restore the
item
to the deleted items folder BUT does result in the item no longer being
available in the Recover Deleted items list??
I have also tried the "DumpsterAlwaysOn" registry key enabling recovery of
deleted items on other folders i.e. Inbox and the same results are found
for
HArd Deleted items.

Help please

May be relevant:

Deleted Items Folder Properties, Synchronization - Statistics show
incrementing items count for server every time a recovery is attempted but
offline count remains at zero. No amout of "Send All" resolves this and I am
working online otherwise I would not see the Server Statistics!



"Dirty Harrhy" wrote:

I have configured our Exchange 2003 to retain deleted items for 7 days and
only permanently delete items should an Exchange backup have been actioned.

deleting an item and subsequently emptying the deleted items folder results
in the item being visable in the Recover Deleted items option BUT
subsequently selecting it and choosing Recover item does not restore the item
to the deleted items folder BUT does result in the item no longer being
available in the Recover Deleted items list??
I have also tried the "DumpsterAlwaysOn" registry key enabling recovery of
deleted items on other folders i.e. Inbox and the same results are found for
HArd Deleted items.

Help please

JUST MANAGED TO RESOLVE ISSUE.

Removing the Used Cached Exchange Mode option and exiting and restarting
Outlook results in the recovered deleted items being available in the deleted
items folder.

Looks like a synchronisation issue with Outlook cached mode?


"Dirty Harrhy" wrote:

I have configured our Exchange 2003 to retain deleted items for 7 days and
only permanently delete items should an Exchange backup have been actioned.

deleting an item and subsequently emptying the deleted items folder results
in the item being visable in the Recover Deleted items option BUT
subsequently selecting it and choosing Recover item does not restore the item
to the deleted items folder BUT does result in the item no longer being
available in the Recover Deleted items list??
I have also tried the "DumpsterAlwaysOn" registry key enabling recovery of
deleted items on other folders i.e. Inbox and the same results are found for
HArd Deleted items.

Help please

Dirty Harrhy wrote:
JUST MANAGED TO RESOLVE ISSUE.

Removing the Used Cached Exchange Mode option and exiting and
restarting Outlook results in the recovered deleted items being
available in the deleted items folder.

Looks like a synchronisation issue with Outlook cached mode?

Yes - hence, roady's reply/suggestion. You don't have to remove the cached
mode option...either just wait for a bit or force a sync.


"Dirty Harrhy" wrote:

I have configured our Exchange 2003 to retain deleted items for 7
days and only permanently delete items should an Exchange backup
have been actioned.

deleting an item and subsequently emptying the deleted items folder
results in the item being visable in the Recover Deleted items
option BUT subsequently selecting it and choosing Recover item does
not restore the item to the deleted items folder BUT does result in
the item no longer being available in the Recover Deleted items
list??
I have also tried the "DumpsterAlwaysOn" registry key enabling
recovery of deleted items on other folders i.e. Inbox and the same
results are found for HArd Deleted items.

Help please

No amout of F9/Send Receive ALL or Just this folder(ensuring Deleted Items
folder was including in send/receive group), exiting Outlook and restarting
would work.

Have you other methods to force a sync?

Sync tab on properties for deleted items was reporting items on server but
zero in cache offline and nothing seemed to bring the two in sync!

"Lanwench [MVP - Exchange]" wrote:

Dirty Harrhy wrote:
JUST MANAGED TO RESOLVE ISSUE.

Removing the Used Cached Exchange Mode option and exiting and
restarting Outlook results in the recovered deleted items being
available in the deleted items folder.

Looks like a synchronisation issue with Outlook cached mode?

Yes - hence, roady's reply/suggestion. You don't have to remove the cached
mode option...either just wait for a bit or force a sync.


"Dirty Harrhy" wrote:

I have configured our Exchange 2003 to retain deleted items for 7
days and only permanently delete items should an Exchange backup
have been actioned.

deleting an item and subsequently emptying the deleted items folder
results in the item being visable in the Recover Deleted items
option BUT subsequently selecting it and choosing Recover item does
not restore the item to the deleted items folder BUT does result in
the item no longer being available in the Recover Deleted items
list??
I have also tried the "DumpsterAlwaysOn" registry key enabling
recovery of deleted items on other folders i.e. Inbox and the same
results are found for HArd Deleted items.

Help please