Emails incorrectly delivered into Deleted Items! (Worrying!)

Hello group; I'm using OE with IE6. Here's what's happening (not very often,
but too often).

I'm waiting for an email from a particular person. I'm alerted that an
email's arrived. I hunt around and find that the email for which I'm
waiting has been delivered not into my 'Inbox' but straight into the
'Deleted Items' folder. Worrying.

In another thread I've read that:

There are 2 ways for an incoming message to automatically
end up in the Outlook Express Deleted Items folder:

- It matches one of the entries on your Blocked Senders list
(Tools, Message Rules, Blocked Senders List)

- It matches one of your Message Rules with an action of "Delete"
or "Move to Deleted Items folder" (Tools, Message Rules, Mail)

Could I possibly have found a third way?...

I get masses of junk email. My usual disposal method is to select a group of
junk email titles, then select Actions Junk E-mail Add to Junk Senders
list (before deleting the emails). Now and again I inadvertently included an
email which shouldn't have been junked; in which case - when I've
subsequently realised my mistake - I navigate to Edit Junk Senders (I put
all the junk in that folder and don't use Edit Adult Content Senders at
all), identify the address that I shouldn't have put there and delete it (so
that subsequent emails from that address arrive correctly in my Inbox).

Occasionally, particular addresses seem most reluctant to be reallocated
back to the Inbox; emails from those addresses continue to be delivered
direct to Deleted Items.

Trying to combat this resilience, I discovered the Rules Wizard and created
a rule which specifies that email from particular email addresses should be
delivered to the Inbox. This seems to solve the problem. Over a few months
it's become a rule with eight email addresses in it. (Whilst I can't get a
grip on this process at all, I've read elsewhere that the rules sequence is
important so for the sake of completeness I'm mentioning here that the rule
I've described above is the only rule I've created and it preceeds the three
rules which were present - Adult Content Rule; Junk E-mail Rule; Exception
List - before its creation.

Occasionally, I discover an email delivered straight into Deleted Items
whose address isn't in Edit Junk Senders, nor is it mentioned in my 'rule'.

A good example of the problem has happened this morning (which has given me
the impetus to finally get around to posting my problem). I've received two
emails from a particular email address (which should have been delivered to
my Inbox). The first was delivered straight into the Deleted Items; before I
had time to check if the address was in Edit Junk Senders, another email
from the same address arrived - into Deleted Items.

I wouldn't choose to add an increasing volume/complexity of rules to combat
the problem; I'm expecting there's something far more simple which is
completely eluding me.

So I thought you might possibly read this and perhaps consider sharing your
thoughts.

Thanks and regards.

Well, that was quite a diatribe!

Start by making sure the address was not added to the Blocked Senders
list.

OEToolsMessage RulesBlocked Senders ListHighlight the first
address on the listClick ModifyType in address you want to remove.
"This address already exists, are you sure you want to replace
it?"Click Yes. Address will now be at the top of the list. Now you
can remove it.

Note: The address that was at the top of the list will also be
removed, so you might want to copy it to re-enter.

All message rules that Delete from server must be at the top of the
list. All others, such as Delete it, or Move it, must be below, and
also Stop processing more rules must be checked for any rule that it
is not grayed out.

It is a good idea for rules that redirect mail be also highlighted in
different colors so a problem rule can easily be identified.

I would suggest that it you don't find the address in Block Senders,
uncheck all your message rules and have that person send you an
e-mail. That will start to narrow down the problem.

Have a look at these links. They will shed some insight about rules.

http://insideoe.tomsterdam.com/tips/rules.htm

Some Message Rule Ideas:
http://www.mindspring.com/~majik/messagerules.htm


Message Rules not working?:
http://www.tomsterdam.com/insideoe/faqs/why.htm#rules

Bruce Hagen
~IB-CA~

"Spamfree!" wrote in message
...
Hello group; I'm using OE with IE6. Here's what's happening (not
very often, but too often).

I'm waiting for an email from a particular person. I'm alerted that
an email's arrived. I hunt around and find that the email for
which I'm waiting has been delivered not into my 'Inbox' but
straight into the 'Deleted Items' folder. Worrying.

In another thread I've read that:

There are 2 ways for an incoming message to automatically
end up in the Outlook Express Deleted Items folder:

- It matches one of the entries on your Blocked Senders list
(Tools, Message Rules, Blocked Senders List)

- It matches one of your Message Rules with an action of "Delete"
or "Move to Deleted Items folder" (Tools, Message Rules, Mail)

Could I possibly have found a third way?...

I get masses of junk email. My usual disposal method is to select a
group of junk email titles, then select Actions Junk E-mail Add
to Junk Senders list (before deleting the emails). Now and again I
inadvertently included an email which shouldn't have been junked;
in which case - when I've subsequently realised my mistake - I
navigate to Edit Junk Senders (I put all the junk in that folder
and don't use Edit Adult Content Senders at all), identify the
address that I shouldn't have put there and delete it (so that
subsequent emails from that address arrive correctly in my Inbox).

Occasionally, particular addresses seem most reluctant to be
reallocated back to the Inbox; emails from those addresses continue
to be delivered direct to Deleted Items.

Trying to combat this resilience, I discovered the Rules Wizard and
created a rule which specifies that email from particular email
addresses should be delivered to the Inbox. This seems to solve the
problem. Over a few months it's become a rule with eight email
addresses in it. (Whilst I can't get a grip on this process at all,
I've read elsewhere that the rules sequence is important so for the
sake of completeness I'm mentioning here that the rule I've
described above is the only rule I've created and it preceeds the
three rules which were present - Adult Content Rule; Junk E-mail
Rule; Exception List - before its creation.

Occasionally, I discover an email delivered straight into Deleted
Items whose address isn't in Edit Junk Senders, nor is it mentioned
in my 'rule'.

A good example of the problem has happened this morning (which has
given me the impetus to finally get around to posting my problem).
I've received two emails from a particular email address (which
should have been delivered to my Inbox). The first was delivered
straight into the Deleted Items; before I had time to check if the
address was in Edit Junk Senders, another email from the same
address arrived - into Deleted Items.

I wouldn't choose to add an increasing volume/complexity of rules
to combat the problem; I'm expecting there's something far more
simple which is completely eluding me.

So I thought you might possibly read this and perhaps consider
sharing your thoughts.

Thanks and regards.

Are you using an anti-spam program? Your mention of "Junk Senders" and "Exception List"
aren't terms applying to Outlook Express.

If you have a anti-spam program, that might well be deleting your messages. The Block
Sender List and Message Rules are the only ways that Outlook Express can do it.

You'll need to check your settings and documentation for your anti-spam program.

--

Mike - http://pages.prodigy.net/michael_santovec/techhelp.htm


"Spamfree!" wrote in message
...
Hello group; I'm using OE with IE6. Here's what's happening (not very often,
but too often).

I'm waiting for an email from a particular person. I'm alerted that an
email's arrived. I hunt around and find that the email for which I'm
waiting has been delivered not into my 'Inbox' but straight into the
'Deleted Items' folder. Worrying.

In another thread I've read that:

There are 2 ways for an incoming message to automatically
end up in the Outlook Express Deleted Items folder:

- It matches one of the entries on your Blocked Senders list
(Tools, Message Rules, Blocked Senders List)

- It matches one of your Message Rules with an action of "Delete"
or "Move to Deleted Items folder" (Tools, Message Rules, Mail)

Could I possibly have found a third way?...

I get masses of junk email. My usual disposal method is to select a group of
junk email titles, then select Actions Junk E-mail Add to Junk Senders
list (before deleting the emails). Now and again I inadvertently included an
email which shouldn't have been junked; in which case - when I've
subsequently realised my mistake - I navigate to Edit Junk Senders (I put
all the junk in that folder and don't use Edit Adult Content Senders at
all), identify the address that I shouldn't have put there and delete it (so
that subsequent emails from that address arrive correctly in my Inbox).

Occasionally, particular addresses seem most reluctant to be reallocated
back to the Inbox; emails from those addresses continue to be delivered
direct to Deleted Items.

Trying to combat this resilience, I discovered the Rules Wizard and created
a rule which specifies that email from particular email addresses should be
delivered to the Inbox. This seems to solve the problem. Over a few months
it's become a rule with eight email addresses in it. (Whilst I can't get a
grip on this process at all, I've read elsewhere that the rules sequence is
important so for the sake of completeness I'm mentioning here that the rule
I've described above is the only rule I've created and it preceeds the three
rules which were present - Adult Content Rule; Junk E-mail Rule; Exception
List - before its creation.

Occasionally, I discover an email delivered straight into Deleted Items
whose address isn't in Edit Junk Senders, nor is it mentioned in my 'rule'.

A good example of the problem has happened this morning (which has given me
the impetus to finally get around to posting my problem). I've received two
emails from a particular email address (which should have been delivered to
my Inbox). The first was delivered straight into the Deleted Items; before I
had time to check if the address was in Edit Junk Senders, another email
from the same address arrived - into Deleted Items.

I wouldn't choose to add an increasing volume/complexity of rules to combat
the problem; I'm expecting there's something far more simple which is
completely eluding me.

So I thought you might possibly read this and perhaps consider sharing your
thoughts.

Thanks and regards.

In ,
Spamfree! typed:
Hello group; I'm using OE with IE6.

Are you sure about that? Everything you describe is found in Outlook,
but not in Outlook Express. OE has not had a Junk Mail feature since a
court case made MS remove it way back in OE5 beta.

--
----Please post questions and replies in the newsgroups----
Tom Koch - MVP for Internet Explorer and Outlook Express
Awareness is free.
Inside Outlook Express: http://insideOE.tomsterdam.com

Oh dear.

Kindly Tom has prompted me to read my reader windows:

I'm using OE for news.

And O for mail.

(...goes red...)

So I'm in the wrong group, aren't I.

Sorry everybody!

"Tom Koch" wrote in message
...
In ,
Spamfree! typed:
Hello group; I'm using OE with IE6.

Are you sure about that? Everything you describe is found in Outlook, but
not in Outlook Express. OE has not had a Junk Mail feature since a court
case made MS remove it way back in OE5 beta.

--
----Please post questions and replies in the newsgroups----
Tom Koch - MVP for Internet Explorer and Outlook Express
Awareness is free.
Inside Outlook Express: http://insideOE.tomsterdam.com

Tom Koch wrote:
In ,
Spamfree! typed:
Hello group; I'm using OE with IE6.

Are you sure about that? Everything you describe is found in Outlook,
but not in Outlook Express. OE has not had a Junk Mail feature since a
court case made MS remove it way back in OE5 beta.

Gees, his first at-bat in ages and he catches a foul ball on the second
swing!

In ,
PA Bear typed:
Tom Koch wrote:
In ,
Spamfree! typed:
Hello group; I'm using OE with IE6.

Are you sure about that? Everything you describe is found in
Outlook, but not in Outlook Express. OE has not had a Junk Mail
feature since a court case made MS remove it way back in OE5 beta.

Gees, his first at-bat in ages and he catches a foul ball on the
second swing!

Heheh. Maybe that's because I grew up around baseball. My dad was the
Chief Umpire for the state of MO. :-)

--
----Please post questions and replies in the newsgroups----
Tom Koch - MVP for Internet Explorer and Outlook Express
Awareness is free.
Inside Outlook Express: http://insideOE.tomsterdam.com

Tom Koch wrote:
Are you sure about that? Everything you describe is found in
Outlook, but not in Outlook Express. OE has not had a Junk Mail
feature since a court case made MS remove it way back in OE5 beta.

Gees, his first at-bat in ages and he catches a foul ball on the
second swing!

Heheh. Maybe that's because I grew up around baseball. My dad was the
Chief Umpire for the state of MO. :-)

Forgot you were from MO. Maybe that's why..., er, nope, let's not go there.

Enjoy the RNC, did you? eg