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can not install student and teacher edition 2003



 
 
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  #1  
Old June 18th, 2005, 06:35 AM
ljwebb
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Default can not install student and teacher edition 2003

Hi, I bought microsoft office student and teacher edition 2003 last year and
installed it on a computer and the laptop crashed and had a loaner and
installed it on it, now I have a 3rd laptop because they had to replace my
laptop. Now it will not install, after I put in product code it started and
thens stops at waiting for cabinets to be cached to local installation
source. YS561405.cab and then it stops at that point, I have tried several
times and everytime this happens. I tried to go on the support page and email
them but it asked for a product id and I can not get to this on mine since it
will not install. I have my box and case and product key, any ideas?
  #2  
Old June 20th, 2005, 01:17 AM
JoAnn Paules - MVP Publisher
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Default

Try cleaning the disk - seriously. Smudges, fingerprints, dust, etc can cause
errors reading a disk.

--
JoAnn Paules
MVP Publisher


"ljwebb" wrote:

Hi, I bought microsoft office student and teacher edition 2003 last year and
installed it on a computer and the laptop crashed and had a loaner and
installed it on it, now I have a 3rd laptop because they had to replace my
laptop. Now it will not install, after I put in product code it started and
thens stops at waiting for cabinets to be cached to local installation
source. YS561405.cab and then it stops at that point, I have tried several
times and everytime this happens. I tried to go on the support page and email
them but it asked for a product id and I can not get to this on mine since it
will not install. I have my box and case and product key, any ideas?

 




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