If this is your first visit, be sure to check out the FAQ by clicking the link above. You may have to register before you can post: click the register link above to proceed. To start viewing messages, select the forum that you want to visit from the selection below. |
|
|
Thread Tools | Display Modes |
#1
|
|||
|
|||
pop-up at startup saying microsoft powerepoint need to close
Everytime I log onto my computer I get a menu that pops up and says that
"Microsoft Office Powerpoint has encountered a problem and needs to close. We are sorry for the inconvenience" It also has a box that can be unchecked that says restart powerpoint and it also lets me send an error report to Microsoft as well. I have let the check stay and let it open and I have also unchecked the box at different start-ups. Neither made it go away at the next startup. I have no idea why this keeps happening at startup. Powerpoint isn't in my startup menu and I am able to go to Powerpoint (2003) and open it fine sometimes. Sometimes when I try to open it is says that it needs to open in safe mode which I am not sure why. I have done a search using "startup" to see if there are any powerpoint files hanging in another startup file and there isn't. Any suggestions on how to get rid of that pop-up at startup? -- Celia |
#2
|
|||
|
|||
When the error pops up, click details on the error report, what does it say?
-- Mary Sauer MSFT MVP http://office.microsoft.com/ http://msauer.mvps.org/ news://msnews.microsoft.com "Celia" wrote in message ... Everytime I log onto my computer I get a menu that pops up and says that "Microsoft Office Powerpoint has encountered a problem and needs to close. We are sorry for the inconvenience" It also has a box that can be unchecked that says restart powerpoint and it also lets me send an error report to Microsoft as well. I have let the check stay and let it open and I have also unchecked the box at different start-ups. Neither made it go away at the next startup. I have no idea why this keeps happening at startup. Powerpoint isn't in my startup menu and I am able to go to Powerpoint (2003) and open it fine sometimes. Sometimes when I try to open it is says that it needs to open in safe mode which I am not sure why. I have done a search using "startup" to see if there are any powerpoint files hanging in another startup file and there isn't. Any suggestions on how to get rid of that pop-up at startup? -- Celia |
#3
|
|||
|
|||
Try checking the registry:
Start Run regedit. Then go to: Hkey_current_user Software Microsoft Windows Current version RunOnce or the Run folders. Sometimes programs like to put things into that folder. "Celia" wrote: Everytime I log onto my computer I get a menu that pops up and says that "Microsoft Office Powerpoint has encountered a problem and needs to close. We are sorry for the inconvenience" It also has a box that can be unchecked that says restart powerpoint and it also lets me send an error report to Microsoft as well. I have let the check stay and let it open and I have also unchecked the box at different start-ups. Neither made it go away at the next startup. I have no idea why this keeps happening at startup. Powerpoint isn't in my startup menu and I am able to go to Powerpoint (2003) and open it fine sometimes. Sometimes when I try to open it is says that it needs to open in safe mode which I am not sure why. I have done a search using "startup" to see if there are any powerpoint files hanging in another startup file and there isn't. Any suggestions on how to get rid of that pop-up at startup? -- Celia |
#4
|
|||
|
|||
There is a whole report theat means nothing to me but it has the following
signature summary at top which I don't know what that means either. Do you? AppName: powerpnt.exe AppVer: 11.0.5529.0 AppStamp:3f281ac3 ModName: asfaddin.dll ModVer: 3.0.0.2700 ModStamp:357d79e0 fDebug: 0 Offset: 00001c32v -- Celia "Mary Sauer" wrote: When the error pops up, click details on the error report, what does it say? -- Mary Sauer MSFT MVP http://office.microsoft.com/ http://msauer.mvps.org/ news://msnews.microsoft.com "Celia" wrote in message ... Everytime I log onto my computer I get a menu that pops up and says that "Microsoft Office Powerpoint has encountered a problem and needs to close. We are sorry for the inconvenience" It also has a box that can be unchecked that says restart powerpoint and it also lets me send an error report to Microsoft as well. I have let the check stay and let it open and I have also unchecked the box at different start-ups. Neither made it go away at the next startup. I have no idea why this keeps happening at startup. Powerpoint isn't in my startup menu and I am able to go to Powerpoint (2003) and open it fine sometimes. Sometimes when I try to open it is says that it needs to open in safe mode which I am not sure why. I have done a search using "startup" to see if there are any powerpoint files hanging in another startup file and there isn't. Any suggestions on how to get rid of that pop-up at startup? -- Celia |
#5
|
|||
|
|||
pop-up at startup saying microsoft powerepoint need to close
Hi Celia - I have exactly the same problem. Did you ever get it sorted? If so, what did you do? Martin Celia wrote: *Everytime I log onto my computer I get a menu that pops up and says that "Microsoft Office Powerpoint has encountered a problem and needs to close. We are sorry for the inconvenience" It also has a box that can be unchecked that says restart powerpoint and it also lets me send an error report to Microsoft as well. I have let the check stay and let it open and I have also unchecked the box at different start-ups. Neither made it go away at the next startup. I have no idea why this keeps happening at startup. Powerpoint isn't in my startup menu and I am able to go to Powerpoint (2003) and open it fine sometimes. Sometimes when I try to open it is says that it needs to open in safe mode which I am not sure why. I have done a search using "startup" to see if there are any powerpoint files hanging in another startup file and there isn't. Any suggestions on how to get rid of that pop-up at startup? -- Celia * -- martins ------------------------------------------------------------------------ Posted via http://www.mcse.ms ------------------------------------------------------------------------ View this thread: http://www.mcse.ms/message1871165.html |
Thread Tools | |
Display Modes | |
|
|
Similar Threads | ||||
Thread | Thread Starter | Forum | Replies | Last Post |
Troubleshoot the SendObject method | Nikky_Pickles | General Discussion | 1 | August 30th, 2004 07:40 AM |
can't launch Powerpoint 2004 for mac | Scott | Powerpoint | 2 | May 23rd, 2004 07:14 PM |
Office 2003 and Office 2000/97 coexist on same PC? | John | General Discussions | 3 | May 6th, 2004 12:36 PM |
need more help please | Wayne | Worksheet Functions | 7 | December 24th, 2003 05:03 AM |