Find a contact - history list

GAL then OAB
-----Original Message-----
What is the order in which you've configured Check Names
for the Outlook
Address Book?
--
Russ Valentine
[MVP-Outlook]
wrote in message
...
My understanding is that if you type in a surname in
the
contact find field outlook first searches GAL if it
finds
names that match your search criteria it doesn't then
go
on to look in your OAB (assuming you have set both up
in
the address book options). Based on this when I run a
search for Smith it finds all the Smiths in my GAL and
produces a list for me to choose from. However if I
now
go to OAB and enter a new contact called John Smith and
later run a search for John Smith it produces that
contact card on screen, which is correct. But later I
run another search with just Smith hoping to get my
list
from GAL it refuses to go there it will just keeps
coming
up with John Smith even though I only asked for Smith
and
would like to see my whole list of Smiths again.
Clearing the history works, but is not a procedure I
would want users to have to follow. Deleting John
Smith
from contacts will also work, but a stupid way to deal
with it. Taking the tick out of Show this Folder as
an e-
mail address book in contact properties will also work,
but again a silly solution. Either I am missing
something
or there has got to be another way!

Regards

Liz


-----Original Message-----
Could you elaborate a little please so I can
understand?
How can a Contact
be _only_ in the Outlook Address Book? The OAB can
only
display an
underlying Contact Folder or Exchange GAL.
Which searches work and which don't?
--
Russ Valentine
[MVP-Outlook]
wrote in message
...
Hi Russ,

The answer to both of your questions is Yes. As
long
as
a user doesn't put a full name in for someone who
happens
to be in their Outlook address book only, then it
will
all work fine.

Liz

-----Original Message-----
It shouldn't be necessary to clear your MRU list
just
to
find a Contact.
I've seen other users post this problem since
migrating
to Outlook 2003
while searching the GAL. Is your sort order for the
Outlook Address Book set
correctly? Can you search a local folder
successfully?

You'll want to post your Calendar question in the
Calendar group. I don't
use Outlook's Calendar.
--
Russ Valentine
[MVP-Outlook]
"Liz" wrote
in
message
...
Thank you for your help, followed the
instructions
successfully. This was required because when
users
enter
a first and surname in the Find a Contact field
i.e.
John
Smith and that person is found in their Outlook
contacts,
the next time they do a search on just Smith it
will
only
produce John Smith, even though they have 10
Smiths
in
thier Global Address List. Is there any other
way
round
this?

Also have you noticed that in the Calendars
section
when
a user i.e. secretary with maybe four or five
calendars
listed under other Calendars puts a tick to show
another
calendar it doesn't display it, but when the
tick is
removed then it displays the calendar?! This has
happend
to a number of people during a roll-out I am
currently
ivolved with. Closing Outlook and going back in
sorts
it
until the next time. Any explainations? It is
very
intermittent.

Thanks again for your help.

Liz
-----Original Message-----
http://www.outlook-
tips.net/archives/20030901.htm


--
Russ Valentine
[MVP-Outlook]
"Liz"
wrote
in
message
...
How can I clear the drop down list in the
Find a
Contact
field in Outlook 2003.


.



.



.



.

I'm not running against Exchange Server so I can't try to reproduce this.
Just curious: what happens if you restart Outlook? Will it go back to
searching the GAL first?
From your original description, I thought this was a problem with the sort
order. But your last description suggests that is not the case. Do the sort
orders for the GAL and OAB differ?
--
Russ Valentine
[MVP-Outlook]
wrote in message
...
GAL then OAB
-----Original Message-----
What is the order in which you've configured Check Names
for the Outlook
Address Book?
--
Russ Valentine
[MVP-Outlook]
wrote in message
...
My understanding is that if you type in a surname in
the
contact find field outlook first searches GAL if it
finds
names that match your search criteria it doesn't then
go
on to look in your OAB (assuming you have set both up
in
the address book options). Based on this when I run a
search for Smith it finds all the Smiths in my GAL and
produces a list for me to choose from. However if I
now
go to OAB and enter a new contact called John Smith and
later run a search for John Smith it produces that
contact card on screen, which is correct. But later I
run another search with just Smith hoping to get my
list
from GAL it refuses to go there it will just keeps
coming
up with John Smith even though I only asked for Smith
and
would like to see my whole list of Smiths again.
Clearing the history works, but is not a procedure I
would want users to have to follow. Deleting John
Smith
from contacts will also work, but a stupid way to deal
with it. Taking the tick out of Show this Folder as
an e-
mail address book in contact properties will also work,
but again a silly solution. Either I am missing
something
or there has got to be another way!

Regards

Liz


-----Original Message-----
Could you elaborate a little please so I can
understand?
How can a Contact
be _only_ in the Outlook Address Book? The OAB can
only
display an
underlying Contact Folder or Exchange GAL.
Which searches work and which don't?
--
Russ Valentine
[MVP-Outlook]
wrote in message
...
Hi Russ,

The answer to both of your questions is Yes. As
long
as
a user doesn't put a full name in for someone who
happens
to be in their Outlook address book only, then it
will
all work fine.

Liz

-----Original Message-----
It shouldn't be necessary to clear your MRU list
just
to
find a Contact.
I've seen other users post this problem since
migrating
to Outlook 2003
while searching the GAL. Is your sort order for the
Outlook Address Book set
correctly? Can you search a local folder
successfully?

You'll want to post your Calendar question in the
Calendar group. I don't
use Outlook's Calendar.
--
Russ Valentine
[MVP-Outlook]
"Liz" wrote
in
message
...
Thank you for your help, followed the
instructions
successfully. This was required because when
users
enter
a first and surname in the Find a Contact field
i.e.
John
Smith and that person is found in their Outlook
contacts,
the next time they do a search on just Smith it
will
only
produce John Smith, even though they have 10
Smiths
in
thier Global Address List. Is there any other
way
round
this?

Also have you noticed that in the Calendars
section
when
a user i.e. secretary with maybe four or five
calendars
listed under other Calendars puts a tick to show
another
calendar it doesn't display it, but when the
tick is
removed then it displays the calendar?! This has
happend
to a number of people during a roll-out I am
currently
ivolved with. Closing Outlook and going back in
sorts
it
until the next time. Any explainations? It is
very
intermittent.

Thanks again for your help.

Liz
-----Original Message-----
http://www.outlook-
tips.net/archives/20030901.htm


--
Russ Valentine
[MVP-Outlook]
"Liz"
wrote
in
message
...
How can I clear the drop down list in the
Find a
Contact
field in Outlook 2003.


.



.



.



.

No it doesn't go back when Outlook is restarted. The
sort orders are different, GAL is in first name order and
Contacts is in last name order. Don't have time to do a
check at the moment to see if that is causing the problem
but will do so tomorrow and let you know what happens.

Liz
-----Original Message-----
I'm not running against Exchange Server so I can't try
to reproduce this.
Just curious: what happens if you restart Outlook? Will
it go back to
searching the GAL first?
From your original description, I thought this was a
problem with the sort
order. But your last description suggests that is not
the case. Do the sort
orders for the GAL and OAB differ?
--
Russ Valentine
[MVP-Outlook]
wrote in message
...
GAL then OAB
-----Original Message-----
What is the order in which you've configured Check
Names
for the Outlook
Address Book?
--
Russ Valentine
[MVP-Outlook]
wrote in message
...
My understanding is that if you type in a surname in
the
contact find field outlook first searches GAL if it
finds
names that match your search criteria it doesn't
then
go
on to look in your OAB (assuming you have set both
up
in
the address book options). Based on this when I
run a
search for Smith it finds all the Smiths in my GAL
and
produces a list for me to choose from. However if I
now
go to OAB and enter a new contact called John Smith
and
later run a search for John Smith it produces that
contact card on screen, which is correct. But
later I
run another search with just Smith hoping to get my
list
from GAL it refuses to go there it will just keeps
coming
up with John Smith even though I only asked for
Smith
and
would like to see my whole list of Smiths again.
Clearing the history works, but is not a procedure I
would want users to have to follow. Deleting John
Smith
from contacts will also work, but a stupid way to
deal
with it. Taking the tick out of Show this Folder as
an e-
mail address book in contact properties will also
work,
but again a silly solution. Either I am missing
something
or there has got to be another way!

Regards

Liz


-----Original Message-----
Could you elaborate a little please so I can
understand?
How can a Contact
be _only_ in the Outlook Address Book? The OAB can
only
display an
underlying Contact Folder or Exchange GAL.
Which searches work and which don't?
--
Russ Valentine
[MVP-Outlook]
wrote in
message
...
Hi Russ,

The answer to both of your questions is Yes. As
long
as
a user doesn't put a full name in for someone who
happens
to be in their Outlook address book only, then it
will
all work fine.

Liz

-----Original Message-----
It shouldn't be necessary to clear your MRU list
just
to
find a Contact.
I've seen other users post this problem since
migrating
to Outlook 2003
while searching the GAL. Is your sort order for
the
Outlook Address Book set
correctly? Can you search a local folder
successfully?

You'll want to post your Calendar question in
the
Calendar group. I don't
use Outlook's Calendar.
--
Russ Valentine
[MVP-Outlook]
"Liz"
wrote
in
message
...
Thank you for your help, followed the
instructions
successfully. This was required because when
users
enter
a first and surname in the Find a Contact
field
i.e.
John
Smith and that person is found in their
Outlook
contacts,
the next time they do a search on just Smith
it
will
only
produce John Smith, even though they have 10
Smiths
in
thier Global Address List. Is there any other
way
round
this?

Also have you noticed that in the Calendars
section
when
a user i.e. secretary with maybe four or five
calendars
listed under other Calendars puts a tick to
show
another
calendar it doesn't display it, but when the
tick is
removed then it displays the calendar?! This
has
happend
to a number of people during a roll-out I am
currently
ivolved with. Closing Outlook and going back
in
sorts
it
until the next time. Any explainations? It
is
very
intermittent.

Thanks again for your help.

Liz
-----Original Message-----
http://www.outlook-
tips.net/archives/20030901.htm


--
Russ Valentine
[MVP-Outlook]
"Liz"
wrote
in
message
news:2d47b01c469ac$4720a670
...
How can I clear the drop down list in the
Find a
Contact
field in Outlook 2003.


.



.



.



.



.

I'm not sure I even see what the problem is here, nor what's changed.
When you use Outlook's Find a Contact feature, it has always searched local
folders before the GAL, and it does not move on to other folders once a
match is found. That seems to be what you're describing, and that's the way
Outlook has always worked.
--
Russ Valentine
[MVP-Outlook]
wrote in message
...
No it doesn't go back when Outlook is restarted. The
sort orders are different, GAL is in first name order and
Contacts is in last name order. Don't have time to do a
check at the moment to see if that is causing the problem
but will do so tomorrow and let you know what happens.

Liz
-----Original Message-----
I'm not running against Exchange Server so I can't try
to reproduce this.
Just curious: what happens if you restart Outlook? Will
it go back to
searching the GAL first?
From your original description, I thought this was a
problem with the sort
order. But your last description suggests that is not
the case. Do the sort
orders for the GAL and OAB differ?
--
Russ Valentine
[MVP-Outlook]
wrote in message
...
GAL then OAB
-----Original Message-----
What is the order in which you've configured Check
Names
for the Outlook
Address Book?
--
Russ Valentine
[MVP-Outlook]
wrote in message
...
My understanding is that if you type in a surname in
the
contact find field outlook first searches GAL if it
finds
names that match your search criteria it doesn't
then
go
on to look in your OAB (assuming you have set both
up
in
the address book options). Based on this when I
run a
search for Smith it finds all the Smiths in my GAL
and
produces a list for me to choose from. However if I
now
go to OAB and enter a new contact called John Smith
and
later run a search for John Smith it produces that
contact card on screen, which is correct. But
later I
run another search with just Smith hoping to get my
list
from GAL it refuses to go there it will just keeps
coming
up with John Smith even though I only asked for
Smith
and
would like to see my whole list of Smiths again.
Clearing the history works, but is not a procedure I
would want users to have to follow. Deleting John
Smith
from contacts will also work, but a stupid way to
deal
with it. Taking the tick out of Show this Folder as
an e-
mail address book in contact properties will also
work,
but again a silly solution. Either I am missing
something
or there has got to be another way!

Regards

Liz


-----Original Message-----
Could you elaborate a little please so I can
understand?
How can a Contact
be _only_ in the Outlook Address Book? The OAB can
only
display an
underlying Contact Folder or Exchange GAL.
Which searches work and which don't?
--
Russ Valentine
[MVP-Outlook]
wrote in
message
...
Hi Russ,

The answer to both of your questions is Yes. As
long
as
a user doesn't put a full name in for someone who
happens
to be in their Outlook address book only, then it
will
all work fine.

Liz

-----Original Message-----
It shouldn't be necessary to clear your MRU list
just
to
find a Contact.
I've seen other users post this problem since
migrating
to Outlook 2003
while searching the GAL. Is your sort order for
the
Outlook Address Book set
correctly? Can you search a local folder
successfully?

You'll want to post your Calendar question in
the
Calendar group. I don't
use Outlook's Calendar.
--
Russ Valentine
[MVP-Outlook]
"Liz"
wrote
in
message
...
Thank you for your help, followed the
instructions
successfully. This was required because when
users
enter
a first and surname in the Find a Contact
field
i.e.
John
Smith and that person is found in their
Outlook
contacts,
the next time they do a search on just Smith
it
will
only
produce John Smith, even though they have 10
Smiths
in
thier Global Address List. Is there any other
way
round
this?

Also have you noticed that in the Calendars
section
when
a user i.e. secretary with maybe four or five
calendars
listed under other Calendars puts a tick to
show
another
calendar it doesn't display it, but when the
tick is
removed then it displays the calendar?! This
has
happend
to a number of people during a roll-out I am
currently
ivolved with. Closing Outlook and going back
in
sorts
it
until the next time. Any explainations? It
is
very
intermittent.

Thanks again for your help.

Liz
-----Original Message-----
http://www.outlook-
tips.net/archives/20030901.htm


--
Russ Valentine
[MVP-Outlook]
"Liz"
wrote
in
message
news:2d47b01c469ac$4720a670
...
How can I clear the drop down list in the
Find a
Contact
field in Outlook 2003.


.



.



.



.



.

My question the first day was how to clear the history on
the find contact field. This is needed because the GAL I
am working with has not only the companies employees
listed but also imports from CRM. Therefore making GAL
the number one email address list. However users also
want to keep their own personal addresses in the contacts
folder, but once they enter a name in OAB that may be
similar to one in GAL they can no longer see the GAL
entries when they run a search. I therefore can see no
point to running this search if it can only give half the
information required. Also why can it not use the
options set in the address book "When sending mail check
names using these address lists in the following order:"

Regards

Liz

-----Original Message-----
I'm not sure I even see what the problem is here, nor
what's changed.
When you use Outlook's Find a Contact feature, it has
always searched local
folders before the GAL, and it does not move on to other
folders once a
match is found. That seems to be what you're describing,
and that's the way
Outlook has always worked.
--
Russ Valentine
[MVP-Outlook]
wrote in message
...
No it doesn't go back when Outlook is restarted. The
sort orders are different, GAL is in first name order
and
Contacts is in last name order. Don't have time to do
a
check at the moment to see if that is causing the
problem
but will do so tomorrow and let you know what happens.

Liz
-----Original Message-----
I'm not running against Exchange Server so I can't try
to reproduce this.
Just curious: what happens if you restart Outlook?
Will
it go back to
searching the GAL first?
From your original description, I thought this was a
problem with the sort
order. But your last description suggests that is not
the case. Do the sort
orders for the GAL and OAB differ?
--
Russ Valentine
[MVP-Outlook]
wrote in message
...
GAL then OAB
-----Original Message-----
What is the order in which you've configured Check
Names
for the Outlook
Address Book?
--
Russ Valentine
[MVP-Outlook]
wrote in
message
...
My understanding is that if you type in a
surname in
the
contact find field outlook first searches GAL if
it
finds
names that match your search criteria it doesn't
then
go
on to look in your OAB (assuming you have set
both
up
in
the address book options). Based on this when I
run a
search for Smith it finds all the Smiths in my
GAL
and
produces a list for me to choose from. However
if I
now
go to OAB and enter a new contact called John
Smith
and
later run a search for John Smith it produces
that
contact card on screen, which is correct. But
later I
run another search with just Smith hoping to get
my
list
from GAL it refuses to go there it will just
keeps
coming
up with John Smith even though I only asked for
Smith
and
would like to see my whole list of Smiths again.
Clearing the history works, but is not a
procedure I
would want users to have to follow. Deleting
John
Smith
from contacts will also work, but a stupid way to
deal
with it. Taking the tick out of Show this
Folder as
an e-
mail address book in contact properties will also
work,
but again a silly solution. Either I am missing
something
or there has got to be another way!

Regards

Liz


-----Original Message-----
Could you elaborate a little please so I can
understand?
How can a Contact
be _only_ in the Outlook Address Book? The OAB
can
only
display an
underlying Contact Folder or Exchange GAL.
Which searches work and which don't?
--
Russ Valentine
[MVP-Outlook]
wrote in
message
...
Hi Russ,

The answer to both of your questions is Yes.
As
long
as
a user doesn't put a full name in for someone
who
happens
to be in their Outlook address book only,
then it
will
all work fine.

Liz

-----Original Message-----
It shouldn't be necessary to clear your MRU
list
just
to
find a Contact.
I've seen other users post this problem since
migrating
to Outlook 2003
while searching the GAL. Is your sort order
for
the
Outlook Address Book set
correctly? Can you search a local folder
successfully?

You'll want to post your Calendar question in
the
Calendar group. I don't
use Outlook's Calendar.
--
Russ Valentine
[MVP-Outlook]
"Liz"
wrote
in
message
news:2ebd101c46b45$80ebf7c0
...
Thank you for your help, followed the
instructions
successfully. This was required because
when
users
enter
a first and surname in the Find a Contact
field
i.e.
John
Smith and that person is found in their
Outlook
contacts,
the next time they do a search on just
Smith
it
will
only
produce John Smith, even though they have
10
Smiths
in
thier Global Address List. Is there any
other
way
round
this?

Also have you noticed that in the Calendars
section
when
a user i.e. secretary with maybe four or
five
calendars
listed under other Calendars puts a tick to
show
another
calendar it doesn't display it, but when
the
tick is
removed then it displays the calendar?!
This
has
happend
to a number of people during a roll-out I
am
currently
ivolved with. Closing Outlook and going
back
in
sorts
it
until the next time. Any explainations?
It
is
very
intermittent.

Thanks again for your help.

Liz
-----Original Message-----
http://www.outlook-
tips.net/archives/20030901.htm


--
Russ Valentine
[MVP-Outlook]
"Liz"

wrote
in
message
news:2d47b01c469ac$4720a670
...
How can I clear the drop down list in
the
Find a
Contact
field in Outlook 2003.


.



.



.



.



.



.

Because the "Find a Contact" feature has nothing to do with automatic name
checking. Most people use the Outlook Address Book to find their Contacts so
would not run into the limitation you have.
--
Russ Valentine
[MVP-Outlook]
wrote in message
...
My question the first day was how to clear the history on
the find contact field. This is needed because the GAL I
am working with has not only the companies employees
listed but also imports from CRM. Therefore making GAL
the number one email address list. However users also
want to keep their own personal addresses in the contacts
folder, but once they enter a name in OAB that may be
similar to one in GAL they can no longer see the GAL
entries when they run a search. I therefore can see no
point to running this search if it can only give half the
information required. Also why can it not use the
options set in the address book "When sending mail check
names using these address lists in the following order:"

Regards

Liz

-----Original Message-----
I'm not sure I even see what the problem is here, nor
what's changed.
When you use Outlook's Find a Contact feature, it has
always searched local
folders before the GAL, and it does not move on to other
folders once a
match is found. That seems to be what you're describing,
and that's the way
Outlook has always worked.
--
Russ Valentine
[MVP-Outlook]
wrote in message
...
No it doesn't go back when Outlook is restarted. The
sort orders are different, GAL is in first name order
and
Contacts is in last name order. Don't have time to do
a
check at the moment to see if that is causing the
problem
but will do so tomorrow and let you know what happens.

Liz
-----Original Message-----
I'm not running against Exchange Server so I can't try
to reproduce this.
Just curious: what happens if you restart Outlook?
Will
it go back to
searching the GAL first?
From your original description, I thought this was a
problem with the sort
order. But your last description suggests that is not
the case. Do the sort
orders for the GAL and OAB differ?
--
Russ Valentine
[MVP-Outlook]
wrote in message
...
GAL then OAB
-----Original Message-----
What is the order in which you've configured Check
Names
for the Outlook
Address Book?
--
Russ Valentine
[MVP-Outlook]
wrote in
message
...
My understanding is that if you type in a
surname in
the
contact find field outlook first searches GAL if
it
finds
names that match your search criteria it doesn't
then
go
on to look in your OAB (assuming you have set
both
up
in
the address book options). Based on this when I
run a
search for Smith it finds all the Smiths in my
GAL
and
produces a list for me to choose from. However
if I
now
go to OAB and enter a new contact called John
Smith
and
later run a search for John Smith it produces
that
contact card on screen, which is correct. But
later I
run another search with just Smith hoping to get
my
list
from GAL it refuses to go there it will just
keeps
coming
up with John Smith even though I only asked for
Smith
and
would like to see my whole list of Smiths again.
Clearing the history works, but is not a
procedure I
would want users to have to follow. Deleting
John
Smith
from contacts will also work, but a stupid way to
deal
with it. Taking the tick out of Show this
Folder as
an e-
mail address book in contact properties will also
work,
but again a silly solution. Either I am missing
something
or there has got to be another way!

Regards

Liz


-----Original Message-----
Could you elaborate a little please so I can
understand?
How can a Contact
be _only_ in the Outlook Address Book? The OAB
can
only
display an
underlying Contact Folder or Exchange GAL.
Which searches work and which don't?
--
Russ Valentine
[MVP-Outlook]
wrote in
message
...
Hi Russ,

The answer to both of your questions is Yes.
As
long
as
a user doesn't put a full name in for someone
who
happens
to be in their Outlook address book only,
then it
will
all work fine.

Liz

-----Original Message-----
It shouldn't be necessary to clear your MRU
list
just
to
find a Contact.
I've seen other users post this problem since
migrating
to Outlook 2003
while searching the GAL. Is your sort order
for
the
Outlook Address Book set
correctly? Can you search a local folder
successfully?

You'll want to post your Calendar question in
the
Calendar group. I don't
use Outlook's Calendar.
--
Russ Valentine
[MVP-Outlook]
"Liz"
wrote
in
message
news:2ebd101c46b45$80ebf7c0
...
Thank you for your help, followed the
instructions
successfully. This was required because
when
users
enter
a first and surname in the Find a Contact
field
i.e.
John
Smith and that person is found in their
Outlook
contacts,
the next time they do a search on just
Smith
it
will
only
produce John Smith, even though they have
10
Smiths
in
thier Global Address List. Is there any
other
way
round
this?

Also have you noticed that in the Calendars
section
when
a user i.e. secretary with maybe four or
five
calendars
listed under other Calendars puts a tick to
show
another
calendar it doesn't display it, but when
the
tick is
removed then it displays the calendar?!
This
has
happend
to a number of people during a roll-out I
am
currently
ivolved with. Closing Outlook and going
back
in
sorts
it
until the next time. Any explainations?
It
is
very
intermittent.

Thanks again for your help.

Liz
-----Original Message-----
http://www.outlook-
tips.net/archives/20030901.htm


--
Russ Valentine
[MVP-Outlook]
"Liz"

wrote
in
message
news:2d47b01c469ac$4720a670
...
How can I clear the drop down list in
the
Find a
Contact
field in Outlook 2003.


.



.



.



.



.



.

My job means that I meet a lot of these people many of
them from very large and well known organisations. These
people would like to use find a contact this way rather
than having to go into the address book where they cannot
dictate the sort order for their GAL. Hopefully one day
Microsoft will alter this facility to include GAL.

At the moment however, clearing the history seems to work
so I at least will be able to do that for them.

Thank you for your help with this.

Regards

Liz
-----Original Message-----
Because the "Find a Contact" feature has nothing to do
with automatic name
checking. Most people use the Outlook Address Book to
find their Contacts so
would not run into the limitation you have.
--
Russ Valentine
[MVP-Outlook]
wrote in message
...
My question the first day was how to clear the history
on
the find contact field. This is needed because the
GAL I
am working with has not only the companies employees
listed but also imports from CRM. Therefore making GAL
the number one email address list. However users also
want to keep their own personal addresses in the
contacts
folder, but once they enter a name in OAB that may be
similar to one in GAL they can no longer see the GAL
entries when they run a search. I therefore can see no
point to running this search if it can only give half
the
information required. Also why can it not use the
options set in the address book "When sending mail
check
names using these address lists in the following
order:"

Regards

Liz

-----Original Message-----
I'm not sure I even see what the problem is here, nor
what's changed.
When you use Outlook's Find a Contact feature, it has
always searched local
folders before the GAL, and it does not move on to
other
folders once a
match is found. That seems to be what you're
describing,
and that's the way
Outlook has always worked.
--
Russ Valentine
[MVP-Outlook]
wrote in message
...
No it doesn't go back when Outlook is restarted.
The
sort orders are different, GAL is in first name
order
and
Contacts is in last name order. Don't have time to
do
a
check at the moment to see if that is causing the
problem
but will do so tomorrow and let you know what
happens.

Liz
-----Original Message-----
I'm not running against Exchange Server so I can't
try
to reproduce this.
Just curious: what happens if you restart Outlook?
Will
it go back to
searching the GAL first?
From your original description, I thought this was
a
problem with the sort
order. But your last description suggests that is
not
the case. Do the sort
orders for the GAL and OAB differ?
--
Russ Valentine
[MVP-Outlook]
wrote in
message
...
GAL then OAB
-----Original Message-----
What is the order in which you've configured
Check
Names
for the Outlook
Address Book?
--
Russ Valentine
[MVP-Outlook]
wrote in
message
...
My understanding is that if you type in a
surname in
the
contact find field outlook first searches GAL
if
it
finds
names that match your search criteria it
doesn't
then
go
on to look in your OAB (assuming you have set
both
up
in
the address book options). Based on this
when I
run a
search for Smith it finds all the Smiths in my
GAL
and
produces a list for me to choose from.
However
if I
now
go to OAB and enter a new contact called John
Smith
and
later run a search for John Smith it produces
that
contact card on screen, which is correct. But
later I
run another search with just Smith hoping to
get
my
list
from GAL it refuses to go there it will just
keeps
coming
up with John Smith even though I only asked
for
Smith
and
would like to see my whole list of Smiths
again.
Clearing the history works, but is not a
procedure I
would want users to have to follow. Deleting
John
Smith
from contacts will also work, but a stupid
way to
deal
with it. Taking the tick out of Show this
Folder as
an e-
mail address book in contact properties will
also
work,
but again a silly solution. Either I am
missing
something
or there has got to be another way!

Regards

Liz


-----Original Message-----
Could you elaborate a little please so I can
understand?
How can a Contact
be _only_ in the Outlook Address Book? The
OAB
can
only
display an
underlying Contact Folder or Exchange GAL.
Which searches work and which don't?
--
Russ Valentine
[MVP-Outlook]
wrote
in
message
news:3000c01c46d9a$f8745060
...
Hi Russ,

The answer to both of your questions is
Yes.
As
long
as
a user doesn't put a full name in for
someone
who
happens
to be in their Outlook address book only,
then it
will
all work fine.

Liz

-----Original Message-----
It shouldn't be necessary to clear your
MRU
list
just
to
find a Contact.
I've seen other users post this problem
since
migrating
to Outlook 2003
while searching the GAL. Is your sort
order
for
the
Outlook Address Book set
correctly? Can you search a local folder
successfully?

You'll want to post your Calendar
question in
the
Calendar group. I don't
use Outlook's Calendar.
--
Russ Valentine
[MVP-Outlook]
"Liz"

wrote
in
message
news:2ebd101c46b45$80ebf7c0
...
Thank you for your help, followed the
instructions
successfully. This was required because
when
users
enter
a first and surname in the Find a
Contact
field
i.e.
John
Smith and that person is found in their
Outlook
contacts,
the next time they do a search on just
Smith
it
will
only
produce John Smith, even though they
have
10
Smiths
in
thier Global Address List. Is there any
other
way
round
this?

Also have you noticed that in the
Calendars
section
when
a user i.e. secretary with maybe four or
five
calendars
listed under other Calendars puts a
tick to
show
another
calendar it doesn't display it, but when
the
tick is
removed then it displays the calendar?!
This
has
happend
to a number of people during a roll-out
I
am
currently
ivolved with. Closing Outlook and going
back
in
sorts
it
until the next time. Any
explainations?
It
is
very
intermittent.

Thanks again for your help.

Liz
-----Original Message-----
http://www.outlook-
tips.net/archives/20030901.htm


--
Russ Valentine
[MVP-Outlook]
"Liz"

wrote
in
message
news:2d47b01c469ac$4720a670
...
How can I clear the drop down list in
the
Find a
Contact
field in Outlook 2003.


.



.



.



.



.



.



.

It's worth telling Microsoft about things like this. You can send Outlook
feature requests to with "Outlook" in the subject and
to

--
Russ Valentine
[MVP-Outlook]
wrote in message
...
My job means that I meet a lot of these people many of
them from very large and well known organisations. These
people would like to use find a contact this way rather
than having to go into the address book where they cannot
dictate the sort order for their GAL. Hopefully one day
Microsoft will alter this facility to include GAL.

At the moment however, clearing the history seems to work
so I at least will be able to do that for them.

Thank you for your help with this.

Regards

Liz
-----Original Message-----
Because the "Find a Contact" feature has nothing to do
with automatic name
checking. Most people use the Outlook Address Book to
find their Contacts so
would not run into the limitation you have.
--
Russ Valentine
[MVP-Outlook]
wrote in message
...
My question the first day was how to clear the history
on
the find contact field. This is needed because the
GAL I
am working with has not only the companies employees
listed but also imports from CRM. Therefore making GAL
the number one email address list. However users also
want to keep their own personal addresses in the
contacts
folder, but once they enter a name in OAB that may be
similar to one in GAL they can no longer see the GAL
entries when they run a search. I therefore can see no
point to running this search if it can only give half
the
information required. Also why can it not use the
options set in the address book "When sending mail
check
names using these address lists in the following
order:"

Regards

Liz

-----Original Message-----
I'm not sure I even see what the problem is here, nor
what's changed.
When you use Outlook's Find a Contact feature, it has
always searched local
folders before the GAL, and it does not move on to
other
folders once a
match is found. That seems to be what you're
describing,
and that's the way
Outlook has always worked.
--
Russ Valentine
[MVP-Outlook]
wrote in message
...
No it doesn't go back when Outlook is restarted.
The
sort orders are different, GAL is in first name
order
and
Contacts is in last name order. Don't have time to
do
a
check at the moment to see if that is causing the
problem
but will do so tomorrow and let you know what
happens.

Liz
-----Original Message-----
I'm not running against Exchange Server so I can't
try
to reproduce this.
Just curious: what happens if you restart Outlook?
Will
it go back to
searching the GAL first?
From your original description, I thought this was
a
problem with the sort
order. But your last description suggests that is
not
the case. Do the sort
orders for the GAL and OAB differ?
--
Russ Valentine
[MVP-Outlook]
wrote in
message
...
GAL then OAB
-----Original Message-----
What is the order in which you've configured
Check
Names
for the Outlook
Address Book?
--
Russ Valentine
[MVP-Outlook]
wrote in
message
...
My understanding is that if you type in a
surname in
the
contact find field outlook first searches GAL
if
it
finds
names that match your search criteria it
doesn't
then
go
on to look in your OAB (assuming you have set
both
up
in
the address book options). Based on this
when I
run a
search for Smith it finds all the Smiths in my
GAL
and
produces a list for me to choose from.
However
if I
now
go to OAB and enter a new contact called John
Smith
and
later run a search for John Smith it produces
that
contact card on screen, which is correct. But
later I
run another search with just Smith hoping to
get
my
list
from GAL it refuses to go there it will just
keeps
coming
up with John Smith even though I only asked
for
Smith
and
would like to see my whole list of Smiths
again.
Clearing the history works, but is not a
procedure I
would want users to have to follow. Deleting
John
Smith
from contacts will also work, but a stupid
way to
deal
with it. Taking the tick out of Show this
Folder as
an e-
mail address book in contact properties will
also
work,
but again a silly solution. Either I am
missing
something
or there has got to be another way!

Regards

Liz


-----Original Message-----
Could you elaborate a little please so I can
understand?
How can a Contact
be _only_ in the Outlook Address Book? The
OAB
can
only
display an
underlying Contact Folder or Exchange GAL.
Which searches work and which don't?
--
Russ Valentine
[MVP-Outlook]
wrote
in
message
news:3000c01c46d9a$f8745060
...
Hi Russ,

The answer to both of your questions is
Yes.
As
long
as
a user doesn't put a full name in for
someone
who
happens
to be in their Outlook address book only,
then it
will
all work fine.

Liz

-----Original Message-----
It shouldn't be necessary to clear your
MRU
list
just
to
find a Contact.
I've seen other users post this problem
since
migrating
to Outlook 2003
while searching the GAL. Is your sort
order
for
the
Outlook Address Book set
correctly? Can you search a local folder
successfully?

You'll want to post your Calendar
question in
the
Calendar group. I don't
use Outlook's Calendar.
--
Russ Valentine
[MVP-Outlook]
"Liz"

wrote
in
message
news:2ebd101c46b45$80ebf7c0
...
Thank you for your help, followed the
instructions
successfully. This was required because
when
users
enter
a first and surname in the Find a
Contact
field
i.e.
John
Smith and that person is found in their
Outlook
contacts,
the next time they do a search on just
Smith
it
will
only
produce John Smith, even though they
have
10
Smiths
in
thier Global Address List. Is there any
other
way
round
this?

Also have you noticed that in the
Calendars
section
when
a user i.e. secretary with maybe four or
five
calendars
listed under other Calendars puts a
tick to
show
another
calendar it doesn't display it, but when
the
tick is
removed then it displays the calendar?!
This
has
happend
to a number of people during a roll-out
I
am
currently
ivolved with. Closing Outlook and going
back
in
sorts
it
until the next time. Any
explainations?
It
is
very
intermittent.

Thanks again for your help.

Liz
-----Original Message-----
http://www.outlook-
tips.net/archives/20030901.htm


--
Russ Valentine
[MVP-Outlook]
"Liz"

wrote
in
message
news:2d47b01c469ac$4720a670
...
How can I clear the drop down list in
the
Find a
Contact
field in Outlook 2003.


.



.



.



.



.



.



.

Thanks, I will do that.

Liz
-----Original Message-----
It's worth telling Microsoft about things like this. You
can send Outlook
feature requests to with "Outlook"
in the subject and
to

--
Russ Valentine
[MVP-Outlook]
wrote in message
...
My job means that I meet a lot of these people many of
them from very large and well known organisations.
These
people would like to use find a contact this way rather
than having to go into the address book where they
cannot
dictate the sort order for their GAL. Hopefully one
day
Microsoft will alter this facility to include GAL.

At the moment however, clearing the history seems to
work
so I at least will be able to do that for them.

Thank you for your help with this.

Regards

Liz
-----Original Message-----
Because the "Find a Contact" feature has nothing to do
with automatic name
checking. Most people use the Outlook Address Book to
find their Contacts so
would not run into the limitation you have.
--
Russ Valentine
[MVP-Outlook]
wrote in message
...
My question the first day was how to clear the
history
on
the find contact field. This is needed because the
GAL I
am working with has not only the companies employees
listed but also imports from CRM. Therefore making
GAL
the number one email address list. However users
also
want to keep their own personal addresses in the
contacts
folder, but once they enter a name in OAB that may
be
similar to one in GAL they can no longer see the GAL
entries when they run a search. I therefore can
see no
point to running this search if it can only give
half
the
information required. Also why can it not use the
options set in the address book "When sending mail
check
names using these address lists in the following
order:"

Regards

Liz

-----Original Message-----
I'm not sure I even see what the problem is here,
nor
what's changed.
When you use Outlook's Find a Contact feature, it
has
always searched local
folders before the GAL, and it does not move on to
other
folders once a
match is found. That seems to be what you're
describing,
and that's the way
Outlook has always worked.
--
Russ Valentine
[MVP-Outlook]
wrote in
message
...
No it doesn't go back when Outlook is restarted.
The
sort orders are different, GAL is in first name
order
and
Contacts is in last name order. Don't have time
to
do
a
check at the moment to see if that is causing the
problem
but will do so tomorrow and let you know what
happens.

Liz
-----Original Message-----
I'm not running against Exchange Server so I
can't
try
to reproduce this.
Just curious: what happens if you restart
Outlook?
Will
it go back to
searching the GAL first?
From your original description, I thought this
was
a
problem with the sort
order. But your last description suggests that
is
not
the case. Do the sort
orders for the GAL and OAB differ?
--
Russ Valentine
[MVP-Outlook]
wrote in
message
...
GAL then OAB
-----Original Message-----
What is the order in which you've configured
Check
Names
for the Outlook
Address Book?
--
Russ Valentine
[MVP-Outlook]
wrote
in
message
news:07c101c46e5e$c5fd0090
...
My understanding is that if you type in a
surname in
the
contact find field outlook first searches
GAL
if
it
finds
names that match your search criteria it
doesn't
then
go
on to look in your OAB (assuming you have
set
both
up
in
the address book options). Based on this
when I
run a
search for Smith it finds all the Smiths
in my
GAL
and
produces a list for me to choose from.
However
if I
now
go to OAB and enter a new contact called
John
Smith
and
later run a search for John Smith it
produces
that
contact card on screen, which is correct.
But
later I
run another search with just Smith hoping
to
get
my
list
from GAL it refuses to go there it will
just
keeps
coming
up with John Smith even though I only asked
for
Smith
and
would like to see my whole list of Smiths
again.
Clearing the history works, but is not a
procedure I
would want users to have to follow.
Deleting
John
Smith
from contacts will also work, but a stupid
way to
deal
with it. Taking the tick out of Show this
Folder as
an e-
mail address book in contact properties
will
also
work,
but again a silly solution. Either I am
missing
something
or there has got to be another way!

Regards

Liz


-----Original Message-----
Could you elaborate a little please so I
can
understand?
How can a Contact
be _only_ in the Outlook Address Book? The
OAB
can
only
display an
underlying Contact Folder or Exchange GAL.
Which searches work and which don't?
--
Russ Valentine
[MVP-Outlook]

wrote
in
message
news:3000c01c46d9a$f8745060
...
Hi Russ,

The answer to both of your questions is
Yes.
As
long
as
a user doesn't put a full name in for
someone
who
happens
to be in their Outlook address book
only,
then it
will
all work fine.

Liz

-----Original Message-----
It shouldn't be necessary to clear your
MRU
list
just
to
find a Contact.
I've seen other users post this problem
since
migrating
to Outlook 2003
while searching the GAL. Is your sort
order
for
the
Outlook Address Book set
correctly? Can you search a local
folder
successfully?

You'll want to post your Calendar
question in
the
Calendar group. I don't
use Outlook's Calendar.
--
Russ Valentine
[MVP-Outlook]
"Liz"

wrote
in
message
news:2ebd101c46b45$80ebf7c0
...
Thank you for your help, followed the
instructions
successfully. This was required
because
when
users
enter
a first and surname in the Find a
Contact
field
i.e.
John
Smith and that person is found in
their
Outlook
contacts,
the next time they do a search on
just
Smith
it
will
only
produce John Smith, even though they
have
10
Smiths
in
thier Global Address List. Is there
any
other
way
round
this?

Also have you noticed that in the
Calendars
section
when
a user i.e. secretary with maybe
four or
five
calendars
listed under other Calendars puts a
tick to
show
another
calendar it doesn't display it, but
when
the
tick is
removed then it displays the
calendar?!
This
has
happend
to a number of people during a roll-
out
I
am
currently
ivolved with. Closing Outlook and
going
back
in
sorts
it
until the next time. Any
explainations?
It
is
very
intermittent.

Thanks again for your help.

Liz
-----Original Message-----
http://www.outlook-
tips.net/archives/20030901.htm


--
Russ Valentine
[MVP-Outlook]
"Liz"

wrote
in
message
news:2d47b01c469ac$4720a670
...
How can I clear the drop down
list in
the
Find a
Contact
field in Outlook 2003.


.



.



.



.



.



.



.



.