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contact list cannot be displayed



 
 
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  #1  
Old September 26th, 2005, 05:41 PM
Squid
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Default contact list cannot be displayed

My user is writing an email. When she click TO to bring up her contact list,
Outlook displays a message stating the address list could not be displayed.
When I go into Options, the file locations tab is greyed out. She is Outook
XP, on a XP Pro machine.

Any ideas?
  #2  
Old September 26th, 2005, 07:13 PM
Vince Averello [MVP-Outlook]
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Default

If you right click on the Contacts folder and choose Properties, what shows
on the Outlook Address Book tab?

"Squid" wrote in message
...
My user is writing an email. When she click TO to bring up her contact
list,
Outlook displays a message stating the address list could not be
displayed.
When I go into Options, the file locations tab is greyed out. She is
Outook
XP, on a XP Pro machine.

Any ideas?



  #3  
Old September 26th, 2005, 09:44 PM
Squid
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Posts: n/a
Default

Show this folder as an email Address Book is checked
Name of the address book: Contacts

"Vince Averello [MVP-Outlook]" wrote:

If you right click on the Contacts folder and choose Properties, what shows
on the Outlook Address Book tab?

"Squid" wrote in message
...
My user is writing an email. When she click TO to bring up her contact
list,
Outlook displays a message stating the address list could not be
displayed.
When I go into Options, the file locations tab is greyed out. She is
Outook
XP, on a XP Pro machine.

Any ideas?




  #4  
Old September 26th, 2005, 10:43 PM
Vince Averello [MVP-Outlook]
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Posts: n/a
Default

Hmm, maybe multiple Contact folders are selected to be shown. What shows
he Tools menu Email accounts View/Change existing directories or
address books Click Next Highlight Outlook Address Book Click Change

"Squid" wrote in message
...
Show this folder as an email Address Book is checked
Name of the address book: Contacts



  #5  
Old September 26th, 2005, 11:33 PM
Squid
external usenet poster
 
Posts: n/a
Default

yup, that is what it was. I backed up the visible contact list, then removed
one of duplicate contact books and crossed fingers. Closed and reopened
Outlook and it worked!

Thanks Vince

"Vince Averello [MVP-Outlook]" wrote:

Hmm, maybe multiple Contact folders are selected to be shown. What shows
he Tools menu Email accounts View/Change existing directories or
address books Click Next Highlight Outlook Address Book Click Change

"Squid" wrote in message
...
Show this folder as an email Address Book is checked
Name of the address book: Contacts




  #6  
Old November 29th, 2006, 10:49 AM posted to microsoft.public.outlook.contacts
Colm
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Posts: 9
Default contact list cannot be displayed

Vince
You're a star!!!
Worked for me too.

Colm

"Vince Averello [MVP-Outlook]" wrote:

Hmm, maybe multiple Contact folders are selected to be shown. What shows
he Tools menu Email accounts View/Change existing directories or
address books Click Next Highlight Outlook Address Book Click Change

"Squid" wrote in message
...
Show this folder as an email Address Book is checked
Name of the address book: Contacts




 




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