A Microsoft Office (Excel, Word) forum. OfficeFrustration

If this is your first visit, be sure to check out the FAQ by clicking the link above. You may have to register before you can post: click the register link above to proceed. To start viewing messages, select the forum that you want to visit from the selection below.

Go Back   Home » OfficeFrustration forum » Microsoft Outlook » Fax
Site Map Home Register Authors List Search Today's Posts Mark Forums Read  

Faxing from Win2K - OK on one PC, not on the other



 
 
Thread Tools Display Modes
  #1  
Old March 27th, 2005, 12:33 AM
ScottH
external usenet poster
 
Posts: n/a
Default Faxing from Win2K - OK on one PC, not on the other

Hi All,

We need to fax from PC #2 but faxing only works from PC #1. Both PCs run
Win2K with SP4 and I can't find what's different.

Using an external fax modem and the Win2k fax service and fax queue on PC
#1, faxes are sent successfully, either by File/Print to the fax queue with
the wizard, or from Outlook.

Using the same modem and phone line on PC #2 and the identical software
setup and process, sending faxes fails every time. The modem dials, the fax
machine answers, then after about 15-20 seconds the connection drops with a
transmission error. It appears that the fax modem and fax machine's modem
can't get start up communication - but only when PC #2 is used.

I have compared versions of all exe's, .dll's and drivers that I could
identify that might be implicated, hoping that an old file was sitting
somewhere it shouldn't be, but no differences were found. (This doesn't mean
I have checked all the right files of course!).

Also the modem works fine on both PCs for non-fax use.

The modem properties in Control Panel / Phone and Modem Options / Advanced /
General are identical on both machines (57600 / Sandard EC / Compression
enabled / Hardware flow control).

Any suggestions on what to try or check will be very much appreciated.

Cheers,
Scott


 




Thread Tools
Display Modes

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

vB code is On
Smilies are On
[IMG] code is Off
HTML code is Off
Forum Jump

Similar Threads
Thread Thread Starter Forum Replies Last Post
Shared faxing facility Leslie Isaacs Fax 1 December 30th, 2004 11:17 PM
Word 97 & Win2k David General Discussions 0 September 22nd, 2004 03:42 AM
Faxing from an Outlook 2003 Distribution List SteveK Fax 2 July 15th, 2004 04:16 AM
Installing Outook 2003 over Exhange Server Based Client running Win2K Prof and Office 2000 joe smith Installation & Setup 3 June 9th, 2004 03:44 PM


All times are GMT +1. The time now is 11:25 AM.


Powered by vBulletin® Version 3.6.4
Copyright ©2000 - 2024, Jelsoft Enterprises Ltd.
Copyright ©2004-2024 OfficeFrustration.
The comments are property of their posters.