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"Address list could not be found" message
I have copied my Outlook.pst file from one computer to
another, both using Outlook 2003 and Windows XP. When I try to compose an email message on the computer to which I have copied the PST file, I get this message: -------------------------------------- "Microsoft Office Outlook The address list could not be displayed. The Contacts folder associated with this address list could not be opened; it may have been moved or deleted, or you do not have permissions. For more information on how to remove this folder from the Outlook address book, see Microsoft Office Outlook Help." -------------------------------------- I don't understand the message. I simply want to use the Contacts folder on the second computer as my address book the same way it works on the first computer. I will appreciate advice. |
#2
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Posted here daily:
It is not unusual for the Outlook Address Book to "lose track" of the connection to its Contacts Folder when you move or import your PST or update your Outlook version or OS. Use the following steps to reset the connection, depending on your Outlook version. Note that in some instances you may actually have to remove the Outlook Address Book completely from your Profile, close Outlook, and then re-add it before you can get it to work. Outlook 2000, Corp/Workgroup: Go to Tools Services. Make sure the Outlook Address Book service is listed. If not, add it. Next, R click on the Contact folder or folders you want the OAB to display, choose "Properties", go to the Outlook Address Book tab and check the "Show this folder as an E-mail address book" box. You may also need to go to Tools Options Addressing Tab and choose to show your Contacts folder. Outlook 2002: Go to Tools | E-mail accounts, select "View or change existing directories or address books", and click OK. If you don't see the OAB in the Directories and Address Books list, click the Back button, then select "Add a new directory or address book", then "Additional Address Books", and add the OAB. Then keep clicking Back until you get back to the first dialog box, and go back to the Directories and Address Books list as you did earlier. Once the OAB appears in the list, select it and then click Change to make sure the Contacts folder(s) you want to display are listed. If any of them aren't listed, you'll need to enable those Contacts folders as Outlook Address Books by right clicking the folder, selecting Properties, clicking the Outlook Address Book tab, and checking the "Show this folder as an E-mail address book" box. Make sure you restart Outlook after making these changes. -- Russ Valentine [MVP-Outlook] "Robert Judge" wrote in message ... I have copied my Outlook.pst file from one computer to another, both using Outlook 2003 and Windows XP. When I try to compose an email message on the computer to which I have copied the PST file, I get this message: -------------------------------------- "Microsoft Office Outlook The address list could not be displayed. The Contacts folder associated with this address list could not be opened; it may have been moved or deleted, or you do not have permissions. For more information on how to remove this folder from the Outlook address book, see Microsoft Office Outlook Help." -------------------------------------- I don't understand the message. I simply want to use the Contacts folder on the second computer as my address book the same way it works on the first computer. I will appreciate advice. |
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