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#1
January 31st, 2005, 02:47 AM
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Word launchs while in Outlock and then give error
When I am in Outlook, Word will open by itself, then give an error message "
Microsoft Office Word has encountered a problem and needs to close. We are sorry for the inconvenience." When I look at what data does the error report contain, I get this: AppName: winword.exe AppVer: 11.0.6359.0 App Stamp: 40c8b025 ModName: hpzpm309.dll ModVer: 2.240.0.0 ModStamp: 3f615fc8 fDebug: 0 Offset: 000355a3 Do you have any suggestions on how to stop this? 
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#2
January 31st, 2005, 05:54 AM
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The error points to your printer driver. Delete and reinstall the printer,
preferably with an updated driver, if any. -- Suzanne S. Barnhill Microsoft MVP (Word) Words into Type Fairhope, Alabama USA Word MVP FAQ site: http://word.mvps.org Email cannot be acknowledged; please post all follow-ups to the newsgroup so all may benefit. "snowtwister" wrote in message ... When I am in Outlook, Word will open by itself, then give an error message " Microsoft Office Word has encountered a problem and needs to close. We are sorry for the inconvenience." When I look at what data does the error report contain, I get this: AppName: winword.exe AppVer: 11.0.6359.0 App Stamp: 40c8b025 ModName: hpzpm309.dll ModVer: 2.240.0.0 ModStamp: 3f615fc8 fDebug: 0 Offset: 000355a3 Do you have any suggestions on how to stop this?
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