A Microsoft Office (Excel, Word) forum. OfficeFrustration

If this is your first visit, be sure to check out the FAQ by clicking the link above. You may have to register before you can post: click the register link above to proceed. To start viewing messages, select the forum that you want to visit from the selection below.

Go Back   Home » OfficeFrustration forum » Microsoft Outlook » Installation & Setup
Site Map Home Register Authors List Search Today's Posts Mark Forums Read  

Outlook 2003 doesn't obey download settings when using Word as edi



 
 
Thread Tools Display Modes
  #1  
Old March 16th, 2010, 11:55 AM posted to microsoft.public.outlook.installation
perhof
external usenet poster
 
Posts: 1
Default Outlook 2003 doesn't obey download settings when using Word as edi

Hi,

I have a problem with the download settings for pictures in HTML messages.
Our environment is an isolated network with no access to the Internet (www).
Sometimes we receive messages with referenced images img... which we can't
download due to the restrictions in the environment.
This causes the application to hang until the image downloads timeout.

To prevent these problems we've turned off automatic download of pictures in
the security settings.
This work fine for incoming messages but as soon as you reply or forward the
message, Outlook wants to download the image and send it as a copy instead.
A message is shown stating that "To complete this action, Outlook must
download content..." and you can only press OK or cancel the action.
When you press OK the application will hang while OUTLOOK.EXE tries to
contact the web server containing the images.

We then disabled the option "When an HTML message contains pictures located
on the Internet, send a copy of the pictures instead of the reference to
their location" under Mail Format - Internet Format
We then no longer see the warning that Outlook must download files and
sending the message works fine. Without pictures of course.

This worked fine until someone decided they must use Office Word 2003 to
edit e-mail messages. As soon as we enable Word as editor the problems are
back again.
We even receive the message "To complete this action, Outlook must download
content..." again indicating that the setting has not had effect.
If we press OK the application hang for several minutes while WINWORD.EXE
tries to reach the web server containing the images.

I see these problems in both Windows Server 2003 and Windows Server 2008
Terminal Server environments using Office 2003 SP3.

Is Outlook supposed to interpret these settings differently when using Word
to edit e-mail?
Can I do anything to make Word behave the same way as Outlook when
downloading pictures from the Internet?

Any ideas appreciated.
 




Thread Tools
Display Modes

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

vB code is On
Smilies are On
[IMG] code is Off
HTML code is Off
Forum Jump


All times are GMT +1. The time now is 10:39 AM.


Powered by vBulletin® Version 3.6.4
Copyright ©2000 - 2024, Jelsoft Enterprises Ltd.
Copyright ©2004-2024 OfficeFrustration.
The comments are property of their posters.