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#21
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Office Enterprise 2007 will not install under Vista
Gerry,
also regarding the password issue: don't forget this is my computer at home, not at work. The authentication is for my ISP account, Vista does not allow to store the Password in the older Outlook, although it doesn't tell you so. it let's you checkmark to save the password and then it doesn't. -- Manfred "Gerry Hickman" wrote: Hi Manfred, The key to this on a home computer is to use a new partition, you could test your Outlook, and your Frontpage and if your Office went wrong (like it did) you're main computer is still running fine. You need to move on from legacy Outlook and legacy Frontpage, it's a headache, you need to get the new stuff working then throw the old stuff in the bin. I'm not understanding the issue about passwords? We moved from Office 2000 to Office 2003 and now to Office 2007, and we never needed to enter a password. The authentication is done via Windows Integrated Authentication and the Exchange Profile that's embedded in the roaming user profile. For home computers that are not on the LAN, there's no Windows Integrated, but in most cases the information will already be in the user profile. Either way, you need to know your Outlook password in case it goes wrong one day, e.g. the whole hard drive could crash, so I don't see how installing a new Outlook can be a major problem. The way I have it set up for our users is with Outlook Web Access. I find Mozilla browser is best for this, it's faster than IE and avoids problems of OWA trying to instantiate ActiveX controls. Anyway, to test your Office 2007 problem it sounds like you need a new 32bit Vista partition, then test Office 2007. If it works you know your primary partition is problematic. Time to do a clean install. Yikes, I hope you didn't "upgrade" to Vista from XP (???), that would be REALLY REALLY bad! Please tell me it's a clean install and you did a block level hard drive integrity check first? I forgot to check this, if you upgraded it, all bets are off. Having a broken computer is normal after an upgrade... Manfred wrote: Gerry, one of my attempts to install Office 2007 included removing Office XP completely, didn't help. As far as reinstalling the old Outlook and FP. I need a working e-mail client on a daily basis, one that has access to the entire Outlook file. I was hoping of course that to be Outlook 2007 since I have to go through the insanity of having to reinstall the passwords for all of my e-mail accounts every time I start Oulook, read somewhere here that's the way MS intended it. Regarding FP, I want to hang on to it for now, because it works flawless for what I use it for. Why would I trust SharePoint Designer 2007 to work after my bad experiences with Vista and now Office 2007? MS wants $99.00 for support on Office 2007, not sure how much that would be if I throw SharePoint into the mix. I am not sure how much they charge for Designer, but it would feel like throwing good money after bad. I use FP as a standalone only, just need compatibility with my webhost which it has. BTW, the 64 bit install in the separate particion was from a naive believe that there would be enough drivers available, in other words I had hoped at one time I would be running the 64 bit version as my main system. This may be still a few years away. -- Gerry Hickman (London UK) |
#22
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Office Enterprise 2007 will not install under Vista
Patrick,
you are my hero! I did exactly as you said, disabled all non-MS applications and services. I ran the install and it finally went through to the finish! Thank you very much! -- Manfred "Patrick Schmid [MVP]" wrote: Manfred, Can you try the following please: Disable the Antivirus during installation. Disable it with the following steps: Start | Run, type msconfig Go to the Services tab. Choose to disable all non-Microsoft applications and services. Reboot the system. Once logged back on the machine, MSConfig will start up, cancel it. Start the setup.exe for Office 2007. After the installation, go back into MSConfig, services tab, and place a check in the box next to the disabled software. Thanks, Patrick Schmid [OneNote MVP] -------------- http://pschmid.net *** Outlook 2007 Performance Update: http://pschmid.net/blog/2007/04/13/105 Office 2007 RTM Issues: http://pschmid.net/blog/2006/11/13/80 *** Customize Office 2007: http://pschmid.net/office2007/customize RibbonCustomizer Add-In: http://pschmid.net/office2007/ribboncustomizer OneNote 2007: http://pschmid.net/office2007/onenote *** Subscribe to my Office 2007 blog: http://pschmid.net/blog/feed "Manfred" wrote in message : Patrick, I uninstalled Office XP at one time, but made no difference except during install prompted for install versus upgrade. I reinstalled Outlook and Frontpage, as I need them for daily activity. Here are the logs I found: 19:09:06:590 : DEBUG: _wsetlocale returns: English_United States.1252 19:09:06:715 : DEBUG: Cleaning working path in a new thread 19:09:06:872 : DEBUG: Failed to remove directory C:\Windows\TEMP\lpksetup with error 3 19:09:07:450 : License "Kernel-MUI-Number-Allowed" queried, value: "1000" 19:09:07:653 : PERF: RestorePointEnd - ENTER 19:09:07:794 : PERF: RestorePointEnd - LEAVE 19:09:07:997 : DEBUG: Cleaning working path in a new process --------------------------- 19:09:08:528 : DEBUG: _wsetlocale returns: English_United States.1252 19:09:08:715 : DEBUG: Cleaning working path in the calling thread 19:09:08:840 : DEBUG: Failed to remove directory C:\Windows\TEMP\lpksetup with error 3 19:09:09:106 : PERF: RestorePointEnd - ENTER 19:09:09:247 : PERF: RestorePointEnd - LEAVE I have several of the same from each install attempt. -- Manfred "Patrick Schmid [MVP]" wrote: Have you tried removing Outlook before the setup? It should write setup log files to your %temp% directory. The file names start with Setup and have the extension .log. Can you see in them where it hangs? Patrick Schmid [OneNote MVP] -------------- http://pschmid.net *** Outlook 2007 Performance Update: http://pschmid.net/blog/2007/04/13/105 Office 2007 RTM Issues: http://pschmid.net/blog/2006/11/13/80 *** Customize Office 2007: http://pschmid.net/office2007/customize RibbonCustomizer Add-In: http://pschmid.net/office2007/ribboncustomizer OneNote 2007: http://pschmid.net/office2007/onenote *** Subscribe to my Office 2007 blog: http://pschmid.net/blog/feed "Manfred" wrote in message : Patrick, there is no error message, it goes to about 80% on the progress bar and the hard drive keeps churning away. There is activity, but it doesn't go further, evtl. I have to cancel. Also, I have Outlook 2002 and FP installed, treats it as an upgrade. -- Manfred "Patrick Schmid [MVP]" wrote: It just hangs during the setup or do you get an error message? Patrick Schmid [OneNote MVP] -------------- http://pschmid.net *** Outlook 2007 Performance Update: http://pschmid.net/blog/2007/04/13/105 Office 2007 RTM Issues: http://pschmid.net/blog/2006/11/13/80 *** Customize Office 2007: http://pschmid.net/office2007/customize RibbonCustomizer Add-In: http://pschmid.net/office2007/ribboncustomizer OneNote 2007: http://pschmid.net/office2007/onenote *** Subscribe to my Office 2007 blog: http://pschmid.net/blog/feed "Manfred" wrote in message : Patrick, yes, I actually uninstalled AVG during the setup to make sure it is not interfering. -- Manfred "Patrick Schmid [MVP]" wrote: You disabled your virus scanner during the setup? Patrick Schmid [OneNote MVP] -------------- http://pschmid.net *** Outlook 2007 Performance Update: http://pschmid.net/blog/2007/04/13/105 Office 2007 RTM Issues: http://pschmid.net/blog/2006/11/13/80 *** Customize Office 2007: http://pschmid.net/office2007/customize RibbonCustomizer Add-In: http://pschmid.net/office2007/ribboncustomizer OneNote 2007: http://pschmid.net/office2007/onenote *** Subscribe to my Office 2007 blog: http://pschmid.net/blog/feed "Manfred" wrote in message : I formatted another partition on my system, installed Vista 64 bit and subsequently Office Enterprise 2007, everything works so the DVD is good. However, this all needs to run on the 32 bit version which is my main system. Does anyone have any more ideas? It does not look like MS has a way of supporting install problems with Office. Am I stuck for good? -- Manfred "Manfred" wrote: The installation will start normally, accepts my product key and goes to about 90% of the green progress bar and stays there for hours with the harddrive churning until I abort the installion. Tried this several time with delteion of temp files and internet temps in between, no change. There are no error messages, just keeps going forever like being in some kind of loop. Please HELP! -- Manfred |
#23
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Office Enterprise 2007 will not install under Vista
Manfred,
I passed the hero title along to the MS person who suggested these steps. Patrick Schmid [OneNote MVP] -------------- http://pschmid.net *** Outlook 2007 Performance Update: http://pschmid.net/blog/2007/04/13/105 Office 2007 RTM Issues: http://pschmid.net/blog/2006/11/13/80 *** Customize Office 2007: http://pschmid.net/office2007/customize RibbonCustomizer Add-In: http://pschmid.net/office2007/ribboncustomizer OneNote 2007: http://pschmid.net/office2007/onenote *** Subscribe to my Office 2007 blog: http://pschmid.net/blog/feed "Manfred" wrote in message : Patrick, you are my hero! I did exactly as you said, disabled all non-MS applications and services. I ran the install and it finally went through to the finish! Thank you very much! -- Manfred "Patrick Schmid [MVP]" wrote: Manfred, Can you try the following please: Disable the Antivirus during installation. Disable it with the following steps: Start | Run, type msconfig Go to the Services tab. Choose to disable all non-Microsoft applications and services. Reboot the system. Once logged back on the machine, MSConfig will start up, cancel it. Start the setup.exe for Office 2007. After the installation, go back into MSConfig, services tab, and place a check in the box next to the disabled software. Thanks, Patrick Schmid [OneNote MVP] -------------- http://pschmid.net *** Outlook 2007 Performance Update: http://pschmid.net/blog/2007/04/13/105 Office 2007 RTM Issues: http://pschmid.net/blog/2006/11/13/80 *** Customize Office 2007: http://pschmid.net/office2007/customize RibbonCustomizer Add-In: http://pschmid.net/office2007/ribboncustomizer OneNote 2007: http://pschmid.net/office2007/onenote *** Subscribe to my Office 2007 blog: http://pschmid.net/blog/feed "Manfred" wrote in message : Patrick, I uninstalled Office XP at one time, but made no difference except during install prompted for install versus upgrade. I reinstalled Outlook and Frontpage, as I need them for daily activity. Here are the logs I found: 19:09:06:590 : DEBUG: _wsetlocale returns: English_United States.1252 19:09:06:715 : DEBUG: Cleaning working path in a new thread 19:09:06:872 : DEBUG: Failed to remove directory C:\Windows\TEMP\lpksetup with error 3 19:09:07:450 : License "Kernel-MUI-Number-Allowed" queried, value: "1000" 19:09:07:653 : PERF: RestorePointEnd - ENTER 19:09:07:794 : PERF: RestorePointEnd - LEAVE 19:09:07:997 : DEBUG: Cleaning working path in a new process --------------------------- 19:09:08:528 : DEBUG: _wsetlocale returns: English_United States.1252 19:09:08:715 : DEBUG: Cleaning working path in the calling thread 19:09:08:840 : DEBUG: Failed to remove directory C:\Windows\TEMP\lpksetup with error 3 19:09:09:106 : PERF: RestorePointEnd - ENTER 19:09:09:247 : PERF: RestorePointEnd - LEAVE I have several of the same from each install attempt. -- Manfred "Patrick Schmid [MVP]" wrote: Have you tried removing Outlook before the setup? It should write setup log files to your %temp% directory. The file names start with Setup and have the extension .log. Can you see in them where it hangs? Patrick Schmid [OneNote MVP] -------------- http://pschmid.net *** Outlook 2007 Performance Update: http://pschmid.net/blog/2007/04/13/105 Office 2007 RTM Issues: http://pschmid.net/blog/2006/11/13/80 *** Customize Office 2007: http://pschmid.net/office2007/customize RibbonCustomizer Add-In: http://pschmid.net/office2007/ribboncustomizer OneNote 2007: http://pschmid.net/office2007/onenote *** Subscribe to my Office 2007 blog: http://pschmid.net/blog/feed "Manfred" wrote in message : Patrick, there is no error message, it goes to about 80% on the progress bar and the hard drive keeps churning away. There is activity, but it doesn't go further, evtl. I have to cancel. Also, I have Outlook 2002 and FP installed, treats it as an upgrade. -- Manfred "Patrick Schmid [MVP]" wrote: It just hangs during the setup or do you get an error message? Patrick Schmid [OneNote MVP] -------------- http://pschmid.net *** Outlook 2007 Performance Update: http://pschmid.net/blog/2007/04/13/105 Office 2007 RTM Issues: http://pschmid.net/blog/2006/11/13/80 *** Customize Office 2007: http://pschmid.net/office2007/customize RibbonCustomizer Add-In: http://pschmid.net/office2007/ribboncustomizer OneNote 2007: http://pschmid.net/office2007/onenote *** Subscribe to my Office 2007 blog: http://pschmid.net/blog/feed "Manfred" wrote in message : Patrick, yes, I actually uninstalled AVG during the setup to make sure it is not interfering. -- Manfred "Patrick Schmid [MVP]" wrote: You disabled your virus scanner during the setup? Patrick Schmid [OneNote MVP] -------------- http://pschmid.net *** Outlook 2007 Performance Update: http://pschmid.net/blog/2007/04/13/105 Office 2007 RTM Issues: http://pschmid.net/blog/2006/11/13/80 *** Customize Office 2007: http://pschmid.net/office2007/customize RibbonCustomizer Add-In: http://pschmid.net/office2007/ribboncustomizer OneNote 2007: http://pschmid.net/office2007/onenote *** Subscribe to my Office 2007 blog: http://pschmid.net/blog/feed "Manfred" wrote in message : I formatted another partition on my system, installed Vista 64 bit and subsequently Office Enterprise 2007, everything works so the DVD is good. However, this all needs to run on the 32 bit version which is my main system. Does anyone have any more ideas? It does not look like MS has a way of supporting install problems with Office. Am I stuck for good? -- Manfred "Manfred" wrote: The installation will start normally, accepts my product key and goes to about 90% of the green progress bar and stays there for hours with the harddrive churning until I abort the installion. Tried this several time with delteion of temp files and internet temps in between, no change. There are no error messages, just keeps going forever like being in some kind of loop. Please HELP! -- Manfred |
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Office Enterprise 2007 will not install under Vista
Manfred wrote:
Patrick, you are my hero! I did exactly as you said, disabled all non-MS applications and services. I ran the install and it finally went through to the finish! Great! This makes one wonder exactly which "non Microsoft" application was causing it to hang and why? -- Gerry Hickman (London UK) |
#25
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Office Enterprise 2007 will not install under Vista
-- I installed office Enterprise 2007 and when I try to open a file I get a message saying that office os not working properly. What do I need to do? "Manfred" wrote: The installation will start normally, accepts my product key and goes to about 90% of the green progress bar and stays there for hours with the harddrive churning until I abort the installion. Tried this several time with delteion of temp files and internet temps in between, no change. There are no error messages, just keeps going forever like being in some kind of loop. Please HELP! -- Manfred |
#26
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Office Enterprise 2007 will not install under Vista
Could you post the exact error message you are seeing?
-- -- Susan Ramlet MVP - Office Please reply to the newsgroup. I cannot respond to private requests for help. Besides, then the community doesn't benefit from your question! "melanie" wrote in message ... -- I installed office Enterprise 2007 and when I try to open a file I get a message saying that office os not working properly. What do I need to do? "Manfred" wrote: The installation will start normally, accepts my product key and goes to about 90% of the green progress bar and stays there for hours with the harddrive churning until I abort the installion. Tried this several time with delteion of temp files and internet temps in between, no change. There are no error messages, just keeps going forever like being in some kind of loop. Please HELP! -- Manfred |
#27
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Office Enterprise 2007 will not install under Vista
Need some help.
I was reinstalling Office enterprise 2007 as my current version was a 60 day trial. During the installation, my computer (running of Vista) encountered a blue screen while the installation status bar was about one third. Tried installing again but will no longer allow me and the system keeps on indicating error during setup. Checking the event logs, it should the following error (event id 11729): Product: Microsoft Office Shared MUI (English) 2007 -- Configuration failed. (NULL) (NULL) (NULL) (NULL) 7B39303132303030302D303036452D303430392D303030302D 3030303030303046463143457D |
#28
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Office Enterprise 2007 will not install under Vista
"Manfred" wrote: The installation will start normally, accepts my product key and goes to about 90% of the green progress bar and stays there for hours with the harddrive churning until I abort the installion. Tried this several time with delteion of temp files and internet temps in between, no change. There are no error messages, just keeps going forever like being in some kind of loop. Please HELP! -- Manfred need help here! encouter same issue with manfred, the green bar just stop there and no respone at all. have try the method to disable the all non microsoft application and services but still dun work..appreciate who can solve this, thanks! |
#29
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Office Enterprise 2007 will not install under Vista
Are you also using Office 2007 Enterprise Darren ?
-- Peter Please Reply to Newsgroup for the benefit of others Requests for assistance by email can not and will not be acknowledged. "darren" wrote in message ... "Manfred" wrote: The installation will start normally, accepts my product key and goes to about 90% of the green progress bar and stays there for hours with the harddrive churning until I abort the installion. Tried this several time with delteion of temp files and internet temps in between, no change. There are no error messages, just keeps going forever like being in some kind of loop. Please HELP! -- Manfred need help here! encouter same issue with manfred, the green bar just stop there and no respone at all. have try the method to disable the all non microsoft application and services but still dun work..appreciate who can solve this, thanks! |
#30
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Office Enterprise 2007 will not install under Vista
I am having a similar problem installing with Windows XP. I have downloaded
and tried to install several times. I have tried posting this as a new post, but they never show up. Every time I try to install, it looks like it is working, then I get a message that it has "encountered an error". There is no error number or any other information. When I click "OK" it closes. I deleted a trial copy of Office 2003, and tried to remove a trial of 2007, but it wouldn't delete. Would trying the solution above, about using msconfig to disable all non-MS programs, also work with XP? "darren" wrote: "Manfred" wrote: The installation will start normally, accepts my product key and goes to about 90% of the green progress bar and stays there for hours with the harddrive churning until I abort the installion. Tried this several time with delteion of temp files and internet temps in between, no change. There are no error messages, just keeps going forever like being in some kind of loop. Please HELP! -- Manfred need help here! encouter same issue with manfred, the green bar just stop there and no respone at all. have try the method to disable the all non microsoft application and services but still dun work..appreciate who can solve this, thanks! |
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