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#1
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Distribution list is not recognized on "To" field
Hello,
One of our clients has a rather weird Outlook distribution problem. We can create a distribution list by following: FIle New Dist. List Select Members (select members from address book of the same domain) OK (name the distro list to myfirstdistro) - Save & Close We are also able to see myfistdistro in Contacts with all the members we had selected, however once we select "new message to contact" from Contacts , distro list myfirstdistro is only recognized as a text, does not have a "+" sign in front hence does not get expanded. So my client has to send email one by one to all suppose to be distro members. Anyone has any suggestions about how to solve this one? |
#2
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Distribution list is not recognized on "To" field
jaminthepark wrote:
One of our clients has a rather weird Outlook distribution problem. We can create a distribution list by following: FIle New Dist. List Select Members (select members from address book of the same domain) OK (name the distro list to myfirstdistro) - Save & Close We are also able to see myfistdistro in Contacts with all the members we had selected, however once we select "new message to contact" from Contacts , distro list myfirstdistro is only recognized as a text, does not have a "+" sign in front hence does not get expanded. So my client has to send email one by one to all suppose to be distro members. Anyone has any suggestions about how to solve this one? What happens when you click NewMessage, then click To and choose the DL from the list? -- Brian Tillman |
#3
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Distribution list is not recognized on "To" field
Same thing. DL is only recognized as text, not the actual list.
Brian Tillman wrote: jaminthepark wrote: One of our clients has a rather weird Outlook distribution problem. We can create a distribution list by following: FIle New Dist. List Select Members (select members from address book of the same domain) OK (name the distro list to myfirstdistro) - Save & Close We are also able to see myfistdistro in Contacts with all the members we had selected, however once we select "new message to contact" from Contacts , distro list myfirstdistro is only recognized as a text, does not have a "+" sign in front hence does not get expanded. So my client has to send email one by one to all suppose to be distro members. Anyone has any suggestions about how to solve this one? What happens when you click NewMessage, then click To and choose the DL from the list? -- Brian Tillman |
#4
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Distribution list is not recognized on "To" field
jaminthepark wrote:
Same thing. DL is only recognized as text, not the actual list. And, after adding it to the To field, what happens if you press CTRL-K? -- Brian Tillman |
#5
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Distribution list is not recognized on "To" field
Same result. It still appears only as text.
Brian Tillman wrote: jaminthepark wrote: Same thing. DL is only recognized as text, not the actual list. And, after adding it to the To field, what happens if you press CTRL-K? -- Brian Tillman |
#6
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Distribution list is not recognized on "To" field
We have come across this problem last week also. Our DL's were not
"recognised" - and appeared only as text. My colleague worked out the fix: She noticed that this only occured where no contacts folder existed under the Outloook Address Book categories. To display the contacts folder go through your Control Panel .... Our DL's then worked fine. I hope this helps you also "jaminthepark" wrote: Same result. It still appears only as text. Brian Tillman wrote: jaminthepark wrote: Same thing. DL is only recognized as text, not the actual list. And, after adding it to the To field, what happens if you press CTRL-K? -- Brian Tillman |
#7
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Distribution list is not recognized on "To" field
Thank you that also helped us.
EJB wrote: We have come across this problem last week also. Our DL's were not "recognised" - and appeared only as text. My colleague worked out the fix: She noticed that this only occured where no contacts folder existed under the Outloook Address Book categories. To display the contacts folder go through your Control Panel .... Our DL's then worked fine. I hope this helps you also "jaminthepark" wrote: Same result. It still appears only as text. Brian Tillman wrote: jaminthepark wrote: Same thing. DL is only recognized as text, not the actual list. And, after adding it to the To field, what happens if you press CTRL-K? -- Brian Tillman |
#8
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Distribution list is not recognized on "To" field
How do you display the contacts going through the control panel?
"jaminthepark" wrote: Hello, One of our clients has a rather weird Outlook distribution problem. We can create a distribution list by following: FIle New Dist. List Select Members (select members from address book of the same domain) OK (name the distro list to myfirstdistro) - Save & Close We are also able to see myfistdistro in Contacts with all the members we had selected, however once we select "new message to contact" from Contacts , distro list myfirstdistro is only recognized as a text, does not have a "+" sign in front hence does not get expanded. So my client has to send email one by one to all suppose to be distro members. Anyone has any suggestions about how to solve this one? |
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