If this is your first visit, be sure to check out the FAQ by clicking the link above. You may have to register before you can post: click the register link above to proceed. To start viewing messages, select the forum that you want to visit from the selection below. |
|
|
Thread Tools | Display Modes |
#1
|
|||
|
|||
Address Book is blank
I recently bought a new computer and installed MS '07 only to find none of my
sent mail or contacts are available. What are the steps to retrieve this information? Thanks |
#2
|
|||
|
|||
Address Book is blank
You need to get your .PST file from the old computer. Do you still have
access to it? -- -Ben- Ben M. Schorr, MVP Roland Schorr & Tower http://www.rolandschorr.com http://www.officeforlawyers.com Author - The Lawyer's Guide to Microsoft Outlook 2007: http://tinyurl.com/5m3f5q "mbanova" wrote in message : I recently bought a new computer and installed MS '07 only to find none of my sent mail or contacts are available. What are the steps to retrieve this information? Thanks |
#3
|
|||
|
|||
Address Book is blank
Assuming you moved the pst from the old computer - If you have Contacts in
the Contacts folder but they are not accessible when you click on the To button, check these settings: Make sure the Contact folder is enabled as an email address book. Right click the Contacts folder, choose Properties then Outlook Address Book. Is the box to enable as email address book is checked? If this is grayed out... Go to Tools | Email Accounts, choose View or change existing directories or address book. Is the Outlook Address Book present? If it isn't listed, add it and close and restart Outlook. If it is listed, then remove it and close then restart Outlook and repeat these steps to add it. If you are using Outlook 2007 and the the checkbox is grayed, you'll need to make a new profile as you can't add the Outlook Address Book service due to a bug. -- Diane Poremsky [MVP - Outlook] Outlook Tips: http://www.outlook-tips.net/ Outlook & Exchange Solutions Center: http://www.slipstick.com Outlook Tips by email: EMO - a weekly newsletter about Outlook and Exchange: You can access this newsgroup by visiting http://www.microsoft.com/office/comm...s/default.mspx or point your newsreader to msnews.microsoft.com. "mbanova" wrote in message ... I recently bought a new computer and installed MS '07 only to find none of my sent mail or contacts are available. What are the steps to retrieve this information? Thanks |
#4
|
|||
|
|||
Address Book is blank
No, sure didn't have a chance too since it crashed before I had a chance.
Now what? "Diane Poremsky [MVP]" wrote: Assuming you moved the pst from the old computer - If you have Contacts in the Contacts folder but they are not accessible when you click on the To button, check these settings: Make sure the Contact folder is enabled as an email address book. Right click the Contacts folder, choose Properties then Outlook Address Book. Is the box to enable as email address book is checked? If this is grayed out... Go to Tools | Email Accounts, choose View or change existing directories or address book. Is the Outlook Address Book present? If it isn't listed, add it and close and restart Outlook. If it is listed, then remove it and close then restart Outlook and repeat these steps to add it. If you are using Outlook 2007 and the the checkbox is grayed, you'll need to make a new profile as you can't add the Outlook Address Book service due to a bug. -- Diane Poremsky [MVP - Outlook] Outlook Tips: http://www.outlook-tips.net/ Outlook & Exchange Solutions Center: http://www.slipstick.com Outlook Tips by email: EMO - a weekly newsletter about Outlook and Exchange: You can access this newsgroup by visiting http://www.microsoft.com/office/comm...s/default.mspx or point your newsreader to msnews.microsoft.com. "mbanova" wrote in message ... I recently bought a new computer and installed MS '07 only to find none of my sent mail or contacts are available. What are the steps to retrieve this information? Thanks |
Thread Tools | |
Display Modes | |
|
|