If this is your first visit, be sure to check out the FAQ by clicking the link above. You may have to register before you can post: click the register link above to proceed. To start viewing messages, select the forum that you want to visit from the selection below. |
|
|
Thread Tools | Display Modes |
#11
|
|||
|
|||
Outlook Contacts closes when I attempt to open a contact
No idea. No such updates here. Need accurate information and steps to repro.
-- Russ Valentine [MVP-Outlook] "ajgmisc" wrote in message ... "Phyllis" wrote: I am next going to try to remove the security updates from January 10 and see whether those updates are the problem. I tried backing out the two updates to Outlook that I applied on 1/11 and that solved my problem also. I should have noted the KB numbers of those update before I backed them out so that I could include them here, but didn't. I can track them down if it's not obvious which updates I'm referring to. |
#12
|
|||
|
|||
Outlook Contacts closes when I attempt to open a contact
The updates are Security Update KB924085:OUTLOOK and Junk E-mail filter
KB925534:OUTFLTR. Both are for Outlook 2003 "Russ Valentine [MVP-Outlook]" wrote: No idea. No such updates here. Need accurate information and steps to repro. -- Russ Valentine [MVP-Outlook] "ajgmisc" wrote in message ... "Phyllis" wrote: I am next going to try to remove the security updates from January 10 and see whether those updates are the problem. I tried backing out the two updates to Outlook that I applied on 1/11 and that solved my problem also. I should have noted the KB numbers of those update before I backed them out so that I could include them here, but didn't. I can track them down if it's not obvious which updates I'm referring to. |
#13
|
|||
|
|||
Outlook Contacts closes when I attempt to open a contact
Thanks. I'll see if I can turn anything up on this.
-- Russ Valentine [MVP-Outlook] "Phyllis" wrote in message ... The updates are Security Update KB924085:OUTLOOK and Junk E-mail filter KB925534:OUTFLTR. Both are for Outlook 2003 "Russ Valentine [MVP-Outlook]" wrote: No idea. No such updates here. Need accurate information and steps to repro. -- Russ Valentine [MVP-Outlook] "ajgmisc" wrote in message ... "Phyllis" wrote: I am next going to try to remove the security updates from January 10 and see whether those updates are the problem. I tried backing out the two updates to Outlook that I applied on 1/11 and that solved my problem also. I should have noted the KB numbers of those update before I backed them out so that I could include them here, but didn't. I can track them down if it's not obvious which updates I'm referring to. |
#14
|
|||
|
|||
Outlook Contacts closes when I attempt to open a contact
Are you running any add-ins in Outlook?
-- Russ Valentine [MVP-Outlook] "Phyllis" wrote in message ... The updates are Security Update KB924085:OUTLOOK and Junk E-mail filter KB925534:OUTFLTR. Both are for Outlook 2003 "Russ Valentine [MVP-Outlook]" wrote: No idea. No such updates here. Need accurate information and steps to repro. -- Russ Valentine [MVP-Outlook] "ajgmisc" wrote in message ... "Phyllis" wrote: I am next going to try to remove the security updates from January 10 and see whether those updates are the problem. I tried backing out the two updates to Outlook that I applied on 1/11 and that solved my problem also. I should have noted the KB numbers of those update before I backed them out so that I could include them here, but didn't. I can track them down if it's not obvious which updates I'm referring to. |
#15
|
|||
|
|||
Outlook Contacts closes when I attempt to open a contact
According to Outlook's "Add-In Manager", I am running:
- Google Desktop Search Outlook Addin - Exchange Extensions property pages (I don't know what this is) - Fax Server Extension I also use a program named "ContactsManager" that synchs my Outlook Contacts with an online addressbook (at WhitePages.com). ContactsManager shows up as a toolbar within Outlook, but it is not listed in the Add-In Manager, so I don't know that it's technically an Addin. "Russ Valentine [MVP-Outlook]" wrote: Are you running any add-ins in Outlook? |
#16
|
|||
|
|||
Outlook Contacts closes when I attempt to open a contact
Russ:
... My failure mode started a few days ago, just after loading the following MS updates: 1. Windows Genuine Advantage Validation Tool (KB892130) 2. Security Update for Outlook 2003 (KB924085) 3. Windows Malicious Software Removal Tool (KB890830) 4. Update for Outlook 2003 Junk Email Filter (KB925534) From discussions with others, it appears that removing Updates #2 and #4 will solve this problem. However, even though my MS Update History shows that I successfully downloaded and installed these Updates, I cannot find any of these particular Updates listed in the Add and Remove Programs section of my Control Panel. This is very frustrating - any suggestions? Thanks! Don -- hopethishelps "Russ Valentine [MVP-Outlook]" wrote: Are you running any add-ins in Outlook? -- Russ Valentine [MVP-Outlook] "Phyllis" wrote in message ... The updates are Security Update KB924085:OUTLOOK and Junk E-mail filter KB925534:OUTFLTR. Both are for Outlook 2003 "Russ Valentine [MVP-Outlook]" wrote: No idea. No such updates here. Need accurate information and steps to repro. -- Russ Valentine [MVP-Outlook] "ajgmisc" wrote in message ... "Phyllis" wrote: I am next going to try to remove the security updates from January 10 and see whether those updates are the problem. I tried backing out the two updates to Outlook that I applied on 1/11 and that solved my problem also. I should have noted the KB numbers of those update before I backed them out so that I could include them here, but didn't. I can track them down if it's not obvious which updates I'm referring to. |
#17
|
|||
|
|||
Outlook Contacts closes when I attempt to open a contact
Did you click the Show Updates check box in Add/remove Programs?
-- Sue Mosher, Outlook MVP Author of Configuring Microsoft Outlook 2003 http://www.turtleflock.com/olconfig/index.htm and Microsoft Outlook Programming - Jumpstart for Administrators, Power Users, and Developers http://www.outlookcode.com/jumpstart.aspx "dsack3" wrote in message ... Russ: ... My failure mode started a few days ago, just after loading the following MS updates: 1. Windows Genuine Advantage Validation Tool (KB892130) 2. Security Update for Outlook 2003 (KB924085) 3. Windows Malicious Software Removal Tool (KB890830) 4. Update for Outlook 2003 Junk Email Filter (KB925534) From discussions with others, it appears that removing Updates #2 and #4 will solve this problem. However, even though my MS Update History shows that I successfully downloaded and installed these Updates, I cannot find any of these particular Updates listed in the Add and Remove Programs section of my Control Panel. This is very frustrating - any suggestions? Thanks! Don -- hopethishelps "Russ Valentine [MVP-Outlook]" wrote: Are you running any add-ins in Outlook? -- Russ Valentine [MVP-Outlook] "Phyllis" wrote in message ... The updates are Security Update KB924085:OUTLOOK and Junk E-mail filter KB925534:OUTFLTR. Both are for Outlook 2003 "Russ Valentine [MVP-Outlook]" wrote: No idea. No such updates here. Need accurate information and steps to repro. -- Russ Valentine [MVP-Outlook] "ajgmisc" wrote in message ... "Phyllis" wrote: I am next going to try to remove the security updates from January 10 and see whether those updates are the problem. I tried backing out the two updates to Outlook that I applied on 1/11 and that solved my problem also. I should have noted the KB numbers of those update before I backed them out so that I could include them here, but didn't. I can track them down if it's not obvious which updates I'm referring to. |
#18
|
|||
|
|||
Outlook Contacts closes when I attempt to open a contact
Sue:
Thanks for your prompt response. I am running Windows XP Professional, and when I open the Add or Remove Programs category in the Control Panel there are no boxes of any sort to check. However, there are perhaps 50 or so Security, Windows and Hotfix updates listed, but not any of these particular items. I have tried to find these updates by searching elsewhere, namely the Explorer, but cannot find any reference to Updates there either. This is really frustrating because so much of my home business information is contained in my Contacts - which I have been using continuously over the past 2 years or so. Any further ideas/suggestions? Thanks!! Don -- hopethishelps "Sue Mosher [MVP-Outlook]" wrote: Did you click the Show Updates check box in Add/remove Programs? -- Sue Mosher, Outlook MVP Author of Configuring Microsoft Outlook 2003 http://www.turtleflock.com/olconfig/index.htm and Microsoft Outlook Programming - Jumpstart for Administrators, Power Users, and Developers http://www.outlookcode.com/jumpstart.aspx "dsack3" wrote in message ... Russ: ... My failure mode started a few days ago, just after loading the following MS updates: 1. Windows Genuine Advantage Validation Tool (KB892130) 2. Security Update for Outlook 2003 (KB924085) 3. Windows Malicious Software Removal Tool (KB890830) 4. Update for Outlook 2003 Junk Email Filter (KB925534) From discussions with others, it appears that removing Updates #2 and #4 will solve this problem. However, even though my MS Update History shows that I successfully downloaded and installed these Updates, I cannot find any of these particular Updates listed in the Add and Remove Programs section of my Control Panel. This is very frustrating - any suggestions? Thanks! Don -- hopethishelps "Russ Valentine [MVP-Outlook]" wrote: Are you running any add-ins in Outlook? -- Russ Valentine [MVP-Outlook] "Phyllis" wrote in message ... The updates are Security Update KB924085:OUTLOOK and Junk E-mail filter KB925534:OUTFLTR. Both are for Outlook 2003 "Russ Valentine [MVP-Outlook]" wrote: No idea. No such updates here. Need accurate information and steps to repro. -- Russ Valentine [MVP-Outlook] "ajgmisc" wrote in message ... "Phyllis" wrote: I am next going to try to remove the security updates from January 10 and see whether those updates are the problem. I tried backing out the two updates to Outlook that I applied on 1/11 and that solved my problem also. I should have noted the KB numbers of those update before I backed them out so that I could include them here, but didn't. I can track them down if it's not obvious which updates I'm referring to. |
#19
|
|||
|
|||
Outlook Contacts closes when I attempt to open a contact
Look again at the very top, to the left of the "Sort by" drop-down list. You should see a check box labeled "Show updates." Once you check that box, updates for each installed program will be listed below the program's main entry.
Are you perhaps not logged in as a user with administrator rights? -- Sue Mosher, Outlook MVP Author of Configuring Microsoft Outlook 2003 http://www.turtleflock.com/olconfig/index.htm and Microsoft Outlook Programming - Jumpstart for Administrators, Power Users, and Developers http://www.outlookcode.com/jumpstart.aspx "dsack3" wrote in message ... Sue: Thanks for your prompt response. I am running Windows XP Professional, and when I open the Add or Remove Programs category in the Control Panel there are no boxes of any sort to check. However, there are perhaps 50 or so Security, Windows and Hotfix updates listed, but not any of these particular items. I have tried to find these updates by searching elsewhere, namely the Explorer, but cannot find any reference to Updates there either. This is really frustrating because so much of my home business information is contained in my Contacts - which I have been using continuously over the past 2 years or so. Any further ideas/suggestions? Thanks!! Don -- hopethishelps "Sue Mosher [MVP-Outlook]" wrote: Did you click the Show Updates check box in Add/remove Programs? "dsack3" wrote in message ... Russ: ... My failure mode started a few days ago, just after loading the following MS updates: 1. Windows Genuine Advantage Validation Tool (KB892130) 2. Security Update for Outlook 2003 (KB924085) 3. Windows Malicious Software Removal Tool (KB890830) 4. Update for Outlook 2003 Junk Email Filter (KB925534) From discussions with others, it appears that removing Updates #2 and #4 will solve this problem. However, even though my MS Update History shows that I successfully downloaded and installed these Updates, I cannot find any of these particular Updates listed in the Add and Remove Programs section of my Control Panel. This is very frustrating - any suggestions? Thanks! Don -- hopethishelps "Russ Valentine [MVP-Outlook]" wrote: Are you running any add-ins in Outlook? -- Russ Valentine [MVP-Outlook] "Phyllis" wrote in message ... The updates are Security Update KB924085:OUTLOOK and Junk E-mail filter KB925534:OUTFLTR. Both are for Outlook 2003 "Russ Valentine [MVP-Outlook]" wrote: No idea. No such updates here. Need accurate information and steps to repro. -- Russ Valentine [MVP-Outlook] "ajgmisc" wrote in message ... "Phyllis" wrote: I am next going to try to remove the security updates from January 10 and see whether those updates are the problem. I tried backing out the two updates to Outlook that I applied on 1/11 and that solved my problem also. I should have noted the KB numbers of those update before I backed them out so that I could include them here, but didn't. I can track them down if it's not obvious which updates I'm referring to. |
#20
|
|||
|
|||
Outlook Contacts closes when I attempt to open a contact
Sue - thanks again - but the problem remains unresolved.
Yes, I am logged in as a user with administrator rights, and no, there is really no box labeled "Show Updates" at the very top to the left of the "Sort By" drop down list. There are no boxes of any type except for the "Sort By" drop down list. For your reference, I am running MS Office Small Business Edition 2003 with Outlook 2003 (11.8118.8107). Have you any other thoughts? Thanks again for your patience and understanding. Don -- hopethishelps "Sue Mosher [MVP-Outlook]" wrote: Look again at the very top, to the left of the "Sort by" drop-down list. You should see a check box labeled "Show updates." Once you check that box, updates for each installed program will be listed below the program's main entry. Are you perhaps not logged in as a user with administrator rights? -- Sue Mosher, Outlook MVP Author of Configuring Microsoft Outlook 2003 http://www.turtleflock.com/olconfig/index.htm and Microsoft Outlook Programming - Jumpstart for Administrators, Power Users, and Developers http://www.outlookcode.com/jumpstart.aspx "dsack3" wrote in message ... Sue: Thanks for your prompt response. I am running Windows XP Professional, and when I open the Add or Remove Programs category in the Control Panel there are no boxes of any sort to check. However, there are perhaps 50 or so Security, Windows and Hotfix updates listed, but not any of these particular items. I have tried to find these updates by searching elsewhere, namely the Explorer, but cannot find any reference to Updates there either. This is really frustrating because so much of my home business information is contained in my Contacts - which I have been using continuously over the past 2 years or so. Any further ideas/suggestions? Thanks!! Don -- hopethishelps "Sue Mosher [MVP-Outlook]" wrote: Did you click the Show Updates check box in Add/remove Programs? "dsack3" wrote in message ... Russ: ... My failure mode started a few days ago, just after loading the following MS updates: 1. Windows Genuine Advantage Validation Tool (KB892130) 2. Security Update for Outlook 2003 (KB924085) 3. Windows Malicious Software Removal Tool (KB890830) 4. Update for Outlook 2003 Junk Email Filter (KB925534) From discussions with others, it appears that removing Updates #2 and #4 will solve this problem. However, even though my MS Update History shows that I successfully downloaded and installed these Updates, I cannot find any of these particular Updates listed in the Add and Remove Programs section of my Control Panel. This is very frustrating - any suggestions? Thanks! Don -- hopethishelps "Russ Valentine [MVP-Outlook]" wrote: Are you running any add-ins in Outlook? -- Russ Valentine [MVP-Outlook] "Phyllis" wrote in message ... The updates are Security Update KB924085:OUTLOOK and Junk E-mail filter KB925534:OUTFLTR. Both are for Outlook 2003 "Russ Valentine [MVP-Outlook]" wrote: No idea. No such updates here. Need accurate information and steps to repro. -- Russ Valentine [MVP-Outlook] "ajgmisc" wrote in message ... "Phyllis" wrote: I am next going to try to remove the security updates from January 10 and see whether those updates are the problem. I tried backing out the two updates to Outlook that I applied on 1/11 and that solved my problem also. I should have noted the KB numbers of those update before I backed them out so that I could include them here, but didn't. I can track them down if it's not obvious which updates I'm referring to. |
Thread Tools | |
Display Modes | |
|
|