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Unable to access Address Book after migrating Outlook 2000 to 2003



 
 
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Old March 26th, 2005, 10:13 PM
Lissa
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Default Unable to access Address Book after migrating Outlook 2000 to 2003

I have a new computer with Outlook 2003. I used a file migration utility to
bring over files/data/settings from old PC with Outlook 2000. I have done
this twice, and each time, Outlook doesn't allow me access to the Address
Book. I see all my info in Contacts, but I get this message when I try to
open the Address Book: "The address list could not be displayed. The
Contacts folder associated with this address list could not be opened; it may
have been moved or deleted, or you do not have permissions...."

I have read this column and have several times followed the clear and
helpful instructions in article #287563 ("posted several times daily") BUT
still get the message. Nothing seems to work.

At this point, the Contacts list, even though chosen per above instructions,
seems like a wholly disconnected folder, as I have no ability to use it for
e-mail. I cannot even use the "To" button on new mail messages, but must
type in every single e-mail address to get mail to send.

Can someone help? Thanks, Lissa

 




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