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#1
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Other User's Folder
I have ONE user who is on Windows XP Pro and Outlook 2003 that is configured
for Exchange client (2003 Enterprise Server). All other users are same and fine, this ONE user's problems just started happening today. She has access to 2 Manager's Contacts and Calendars via Other User's Folder. If she goes to Contacts, she is able to see her Contacts, and that of the 2 Managers. However, she is also able to see Their Calendars just below the Contacts. It should not be there. It should only be visible in the Calendar view. When I right click and try to Delete/Remove that option is either not there or grayed out. I created a new Outlook profile thinking the profile is corrupt, but it happened on the new Profile as well. Help. Thanks, Manny |
#2
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Other User's Folder
did you delete the old profile and make a new profile of the same name?
This problem is usually caused by a corrupt navigation pane XML file and making a new profile of the same name would use the old profile's navigation pane xml. Try restarting outlook with the /resetnavpane switch. -- Diane Poremsky [MVP - Outlook] Outlook Tips: http://www.outlook-tips.net/ Outlook & Exchange Solutions Center: http://www.slipstick.com Outlook Tips by email: EMO - a weekly newsletter about Outlook and Exchange: You can access this newsgroup by visiting http://www.microsoft.com/office/comm...s/default.mspx or point your newsreader to msnews.microsoft.com. "Manny" wrote in message ... I have ONE user who is on Windows XP Pro and Outlook 2003 that is configured for Exchange client (2003 Enterprise Server). All other users are same and fine, this ONE user's problems just started happening today. She has access to 2 Manager's Contacts and Calendars via Other User's Folder. If she goes to Contacts, she is able to see her Contacts, and that of the 2 Managers. However, she is also able to see Their Calendars just below the Contacts. It should not be there. It should only be visible in the Calendar view. When I right click and try to Delete/Remove that option is either not there or grayed out. I created a new Outlook profile thinking the profile is corrupt, but it happened on the new Profile as well. Help. Thanks, Manny |
#3
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Other User's Folder
i did not delete the old profile. however, i created a 2nd profile but the
problem also appeared on the 2nd profile. any suggestions? also, will restarting outlook with /resetnavpane switch also reset any user preferences? (i.e. views, signatures, font settings, etc.) thanks, manny "Diane Poremsky [MVP]" wrote: did you delete the old profile and make a new profile of the same name? This problem is usually caused by a corrupt navigation pane XML file and making a new profile of the same name would use the old profile's navigation pane xml. Try restarting outlook with the /resetnavpane switch. -- Diane Poremsky [MVP - Outlook] Outlook Tips: http://www.outlook-tips.net/ Outlook & Exchange Solutions Center: http://www.slipstick.com Outlook Tips by email: EMO - a weekly newsletter about Outlook and Exchange: You can access this newsgroup by visiting http://www.microsoft.com/office/comm...s/default.mspx or point your newsreader to msnews.microsoft.com. "Manny" wrote in message ... I have ONE user who is on Windows XP Pro and Outlook 2003 that is configured for Exchange client (2003 Enterprise Server). All other users are same and fine, this ONE user's problems just started happening today. She has access to 2 Manager's Contacts and Calendars via Other User's Folder. If she goes to Contacts, she is able to see her Contacts, and that of the 2 Managers. However, she is also able to see Their Calendars just below the Contacts. It should not be there. It should only be visible in the Calendar view. When I right click and try to Delete/Remove that option is either not there or grayed out. I created a new Outlook profile thinking the profile is corrupt, but it happened on the new Profile as well. Help. Thanks, Manny |
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