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Mulitple Outlook problems



 
 
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  #1  
Old April 23rd, 2005, 01:30 AM
VanS
external usenet poster
 
Posts: n/a
Default Mulitple Outlook problems

Hello,
I have Office/ Outlook 2003 running on a fairly new Dell desktop-Pentium 4
2.66 Ghz 256 RAM on Win XP Pro (but haven't installed SP2 yet). I have had
one problem after another with Outlook. For some time it has often frozen up
and I had to restart it. Then when I installed McAfee Spamkiller other
problem started which McAfee claims shouldn't have been caused by them-but I
uninstalled the app and it helped for a while. But the problems got
worse-slow and freezing up. AT one point, I followed some suggestions to try
to recreate my Outlook profile and that created other problems of things not
working for a while.Then OUtlook put up a notice that it was putting itself
in SAfe Mode which apparently was disabling McAfee Hawk which helped some but
not entirely. But Outlook continued to start up in SAfe Mode which hindered
functionality until I updated the other MdAfee Antivirus app, then it opened
normally.
But now a new problem occurs-if I click on an email, a task, or just about
anyplace on the interface in a certain manner, the whole app freezes up for
2-3 minutes and sometimes longer. It shows the hour glass, and sometimes
shows the "Not Responsding" message. But if I wait that long it eventually
releases and I can carefully proceed. But often email downloads at a crawl
and I have to close the app and restart it which helps.

I have tried uninstalling and re-installing Outlook but that hasn't helped.
These problems have started from the beginning but have continually gotton
worse.
Any ideas what the problem could be or how to resolve.
Any suggestions would be appreciated.
Thanks, God bless
Van
  #2  
Old April 23rd, 2005, 01:58 AM
Pat Garard
external usenet poster
 
Posts: n/a
Default

G'Day Van,

Last December I purchased the McAfee Internet Security
Suite and installed it.

I have had a number of problems with Windows, and some
with Outlook.

At McAfee's advice, I solved a Windows Startup (ISP
connection hung for ~3min) problem by uninstalling the
Privacy Service. E-mails to them asking when this Service
will be 'fixed' have been ignored.

I persisted with Spamkiller for 3 months, until I came to
the conclusion than the Outlook Junk Rule (not itself a
brilliant tool) had a far greater hit rate in correctly
discriminating between SPAM and valid e-mails.

McAfee AntiSpyware identified valid software as spyware
and removed it (I now use the Microsoft AntiSpyware (Beta)
very happily - the Personal edition will be FREE when released).

I disabled VirusScan on outgoing e-mails, because of
timeouts and Outlook hanging.

I have now a System where both Windows and Outlook
perform well, and only Personal Firewall and VirusScan
(with the outgoing e-mail scan disabled) are installed.

Good Luck!!
--
Regards,
Pat Garard
Melbourne, Australia
_______________________

PS: NEVER examine the Firewall Log of Events and NEVER
bother your ISP with reports of 'Intrusions' - 99% of these are
normal background Internet Traffic.

The other 1% is what you got the Firewall for in the first place!
_______________________

"VanS" wrote in message
news
Hello,
I have Office/ Outlook 2003 running on a fairly new Dell desktop-Pentium 4
2.66 Ghz 256 RAM on Win XP Pro (but haven't installed SP2 yet). I have had
one problem after another with Outlook. For some time it has often frozen
up
and I had to restart it. Then when I installed McAfee Spamkiller other
problem started which McAfee claims shouldn't have been caused by them-but
I
uninstalled the app and it helped for a while. But the problems got
worse-slow and freezing up. AT one point, I followed some suggestions to
try
to recreate my Outlook profile and that created other problems of things
not
working for a while.Then OUtlook put up a notice that it was putting
itself
in SAfe Mode which apparently was disabling McAfee Hawk which helped some
but
not entirely. But Outlook continued to start up in SAfe Mode which
hindered
functionality until I updated the other MdAfee Antivirus app, then it
opened
normally.
But now a new problem occurs-if I click on an email, a task, or just about
anyplace on the interface in a certain manner, the whole app freezes up
for
2-3 minutes and sometimes longer. It shows the hour glass, and sometimes
shows the "Not Responsding" message. But if I wait that long it eventually
releases and I can carefully proceed. But often email downloads at a crawl
and I have to close the app and restart it which helps.

I have tried uninstalling and re-installing Outlook but that hasn't
helped.
These problems have started from the beginning but have continually gotton
worse.
Any ideas what the problem could be or how to resolve.
Any suggestions would be appreciated.
Thanks, God bless
Van



  #3  
Old April 27th, 2005, 09:40 PM
VanS
external usenet poster
 
Posts: n/a
Default

G'Day Pat,
Thanks for your reply and suggestions.
Just to clarify: your Windows problem related to the Privacy Service was
that the ISP connection would get hung up for a period? AT first I was
thinking I didn't have this problem, but come to think of it, I did once or
twice. The MCAfee support had me enter an alpha or alphanumeric code in
(couldn't find where it was) possibly some dialup or connection sequence.
That seemed to help that problem but when another problem arose they had me
change the code again to resolve that issue. I haven't had that problem for a
while.
Do you know of any other issues that Privacy Service causes?
To my knowledge I haven't had issues so much with Windows, but more in
Outlook. Sometimes it will just freeze up and I have to wait several minutes
for it to release-did you ever have a problem like that?
But I'm going to try disabling Virus Scan for outgoing mail.
Thanks again for your help, Pat. God bless
Van
"Pat Garard" wrote:

G'Day Van,

Last December I purchased the McAfee Internet Security
Suite and installed it.

I have had a number of problems with Windows, and some
with Outlook.

At McAfee's advice, I solved a Windows Startup (ISP
connection hung for ~3min) problem by uninstalling the
Privacy Service. E-mails to them asking when this Service
will be 'fixed' have been ignored.

I persisted with Spamkiller for 3 months, until I came to
the conclusion than the Outlook Junk Rule (not itself a
brilliant tool) had a far greater hit rate in correctly
discriminating between SPAM and valid e-mails.

McAfee AntiSpyware identified valid software as spyware
and removed it (I now use the Microsoft AntiSpyware (Beta)
very happily - the Personal edition will be FREE when released).

I disabled VirusScan on outgoing e-mails, because of
timeouts and Outlook hanging.

I have now a System where both Windows and Outlook
perform well, and only Personal Firewall and VirusScan
(with the outgoing e-mail scan disabled) are installed.

Good Luck!!
--
Regards,
Pat Garard
Melbourne, Australia
_______________________

PS: NEVER examine the Firewall Log of Events and NEVER
bother your ISP with reports of 'Intrusions' - 99% of these are
normal background Internet Traffic.

The other 1% is what you got the Firewall for in the first place!
_______________________

"VanS" wrote in message
news
Hello,
I have Office/ Outlook 2003 running on a fairly new Dell desktop-Pentium 4
2.66 Ghz 256 RAM on Win XP Pro (but haven't installed SP2 yet). I have had
one problem after another with Outlook. For some time it has often frozen
up
and I had to restart it. Then when I installed McAfee Spamkiller other
problem started which McAfee claims shouldn't have been caused by them-but
I
uninstalled the app and it helped for a while. But the problems got
worse-slow and freezing up. AT one point, I followed some suggestions to
try
to recreate my Outlook profile and that created other problems of things
not
working for a while.Then OUtlook put up a notice that it was putting
itself
in SAfe Mode which apparently was disabling McAfee Hawk which helped some
but
not entirely. But Outlook continued to start up in SAfe Mode which
hindered
functionality until I updated the other MdAfee Antivirus app, then it
opened
normally.
But now a new problem occurs-if I click on an email, a task, or just about
anyplace on the interface in a certain manner, the whole app freezes up
for
2-3 minutes and sometimes longer. It shows the hour glass, and sometimes
shows the "Not Responsding" message. But if I wait that long it eventually
releases and I can carefully proceed. But often email downloads at a crawl
and I have to close the app and restart it which helps.

I have tried uninstalling and re-installing Outlook but that hasn't
helped.
These problems have started from the beginning but have continually gotton
worse.
Any ideas what the problem could be or how to resolve.
Any suggestions would be appreciated.
Thanks, God bless
Van




  #4  
Old April 27th, 2005, 10:47 PM
Pat Garard
external usenet poster
 
Posts: n/a
Default

G'Day Van,

Summary:

1. Privacy Service caused ISP login s/w to hang for ~3min,
then report login failure. During the hang NO OTHER
login activity (service startup) occurred - very slow Login
to Windows. Uninstalled Privacy Service - immediate cure.
The Privacy Service did cause other Issues with Outlook and
with Internet Explorer - my (trauma induced) amnesia stops
me from a detailed recollection..

2. VirusScan on outgoing e-mails slowed Outlook sending
unacceptably - caused POP server timeouts. Disabled
outgoing scan only - immediate improvement.

3. Spamkiller, even after 3 months, had an unacceptable
rate of misidentifying Spam as Ok and Normal e-mail
as Spam. Outlook 2002 Junk filter performed better.
Sometimes misidentified 'Spam' could not be restored
and was lost. Uninstalled Spamkiller - much peace of
mind. Now using Outlook 2003 - even better Junk
mail handling.

4. AntiSpyware consistently identified valid software as
Spyware and 'cleaned' it. Uninstalled and replaced
with MS Antispyware - much peace of mind. Also
use Adaware and SpywareBlaster on a weekly basis.

Good to hear from you - bless you too.
--
Regards,
Pat Garard
Melbourne, Australia
_______________________

"VanS" wrote in message
...
G'Day Pat,
Thanks for your reply and suggestions.
Just to clarify: your Windows problem related to the Privacy Service was
that the ISP connection would get hung up for a period? AT first I was
thinking I didn't have this problem, but come to think of it, I did once
or
twice. The MCAfee support had me enter an alpha or alphanumeric code in
(couldn't find where it was) possibly some dialup or connection sequence.
That seemed to help that problem but when another problem arose they had
me
change the code again to resolve that issue. I haven't had that problem
for a
while.
Do you know of any other issues that Privacy Service causes?
To my knowledge I haven't had issues so much with Windows, but more in
Outlook. Sometimes it will just freeze up and I have to wait several
minutes
for it to release-did you ever have a problem like that?
But I'm going to try disabling Virus Scan for outgoing mail.
Thanks again for your help, Pat. God bless
Van
"Pat Garard" wrote:

G'Day Van,

Last December I purchased the McAfee Internet Security
Suite and installed it.

I have had a number of problems with Windows, and some
with Outlook.

At McAfee's advice, I solved a Windows Startup (ISP
connection hung for ~3min) problem by uninstalling the
Privacy Service. E-mails to them asking when this Service
will be 'fixed' have been ignored.

I persisted with Spamkiller for 3 months, until I came to
the conclusion than the Outlook Junk Rule (not itself a
brilliant tool) had a far greater hit rate in correctly
discriminating between SPAM and valid e-mails.

McAfee AntiSpyware identified valid software as spyware
and removed it (I now use the Microsoft AntiSpyware (Beta)
very happily - the Personal edition will be FREE when released).

I disabled VirusScan on outgoing e-mails, because of
timeouts and Outlook hanging.

I have now a System where both Windows and Outlook
perform well, and only Personal Firewall and VirusScan
(with the outgoing e-mail scan disabled) are installed.

Good Luck!!
--
Regards,
Pat Garard
Melbourne, Australia
_______________________

PS: NEVER examine the Firewall Log of Events and NEVER
bother your ISP with reports of 'Intrusions' - 99% of these are
normal background Internet Traffic.

The other 1% is what you got the Firewall for in the first place!
_______________________

"VanS" wrote in message
news
Hello,
I have Office/ Outlook 2003 running on a fairly new Dell
desktop-Pentium 4
2.66 Ghz 256 RAM on Win XP Pro (but haven't installed SP2 yet). I have
had
one problem after another with Outlook. For some time it has often
frozen
up
and I had to restart it. Then when I installed McAfee Spamkiller other
problem started which McAfee claims shouldn't have been caused by
them-but
I
uninstalled the app and it helped for a while. But the problems got
worse-slow and freezing up. AT one point, I followed some suggestions
to
try
to recreate my Outlook profile and that created other problems of
things
not
working for a while.Then OUtlook put up a notice that it was putting
itself
in SAfe Mode which apparently was disabling McAfee Hawk which helped
some
but
not entirely. But Outlook continued to start up in SAfe Mode which
hindered
functionality until I updated the other MdAfee Antivirus app, then it
opened
normally.
But now a new problem occurs-if I click on an email, a task, or just
about
anyplace on the interface in a certain manner, the whole app freezes up
for
2-3 minutes and sometimes longer. It shows the hour glass, and
sometimes
shows the "Not Responsding" message. But if I wait that long it
eventually
releases and I can carefully proceed. But often email downloads at a
crawl
and I have to close the app and restart it which helps.

I have tried uninstalling and re-installing Outlook but that hasn't
helped.
These problems have started from the beginning but have continually
gotton
worse.
Any ideas what the problem could be or how to resolve.
Any suggestions would be appreciated.
Thanks, God bless
Van






  #5  
Old April 28th, 2005, 08:45 PM
VanS
external usenet poster
 
Posts: n/a
Default

Thanks again for the clarification, Pat. Best to you.
Van

"Pat Garard" wrote:

G'Day Van,

Summary:

1. Privacy Service caused ISP login s/w to hang for ~3min,
then report login failure. During the hang NO OTHER
login activity (service startup) occurred - very slow Login
to Windows. Uninstalled Privacy Service - immediate cure.
The Privacy Service did cause other Issues with Outlook and
with Internet Explorer - my (trauma induced) amnesia stops
me from a detailed recollection..

2. VirusScan on outgoing e-mails slowed Outlook sending
unacceptably - caused POP server timeouts. Disabled
outgoing scan only - immediate improvement.

3. Spamkiller, even after 3 months, had an unacceptable
rate of misidentifying Spam as Ok and Normal e-mail
as Spam. Outlook 2002 Junk filter performed better.
Sometimes misidentified 'Spam' could not be restored
and was lost. Uninstalled Spamkiller - much peace of
mind. Now using Outlook 2003 - even better Junk
mail handling.

4. AntiSpyware consistently identified valid software as
Spyware and 'cleaned' it. Uninstalled and replaced
with MS Antispyware - much peace of mind. Also
use Adaware and SpywareBlaster on a weekly basis.

Good to hear from you - bless you too.
--
Regards,
Pat Garard
Melbourne, Australia
_______________________

"VanS" wrote in message
...
G'Day Pat,
Thanks for your reply and suggestions.
Just to clarify: your Windows problem related to the Privacy Service was
that the ISP connection would get hung up for a period? AT first I was
thinking I didn't have this problem, but come to think of it, I did once
or
twice. The MCAfee support had me enter an alpha or alphanumeric code in
(couldn't find where it was) possibly some dialup or connection sequence.
That seemed to help that problem but when another problem arose they had
me
change the code again to resolve that issue. I haven't had that problem
for a
while.
Do you know of any other issues that Privacy Service causes?
To my knowledge I haven't had issues so much with Windows, but more in
Outlook. Sometimes it will just freeze up and I have to wait several
minutes
for it to release-did you ever have a problem like that?
But I'm going to try disabling Virus Scan for outgoing mail.
Thanks again for your help, Pat. God bless
Van
"Pat Garard" wrote:

G'Day Van,

Last December I purchased the McAfee Internet Security
Suite and installed it.

I have had a number of problems with Windows, and some
with Outlook.

At McAfee's advice, I solved a Windows Startup (ISP
connection hung for ~3min) problem by uninstalling the
Privacy Service. E-mails to them asking when this Service
will be 'fixed' have been ignored.

I persisted with Spamkiller for 3 months, until I came to
the conclusion than the Outlook Junk Rule (not itself a
brilliant tool) had a far greater hit rate in correctly
discriminating between SPAM and valid e-mails.

McAfee AntiSpyware identified valid software as spyware
and removed it (I now use the Microsoft AntiSpyware (Beta)
very happily - the Personal edition will be FREE when released).

I disabled VirusScan on outgoing e-mails, because of
timeouts and Outlook hanging.

I have now a System where both Windows and Outlook
perform well, and only Personal Firewall and VirusScan
(with the outgoing e-mail scan disabled) are installed.

Good Luck!!
--
Regards,
Pat Garard
Melbourne, Australia
_______________________

PS: NEVER examine the Firewall Log of Events and NEVER
bother your ISP with reports of 'Intrusions' - 99% of these are
normal background Internet Traffic.

The other 1% is what you got the Firewall for in the first place!
_______________________

"VanS" wrote in message
news Hello,
I have Office/ Outlook 2003 running on a fairly new Dell
desktop-Pentium 4
2.66 Ghz 256 RAM on Win XP Pro (but haven't installed SP2 yet). I have
had
one problem after another with Outlook. For some time it has often
frozen
up
and I had to restart it. Then when I installed McAfee Spamkiller other
problem started which McAfee claims shouldn't have been caused by
them-but
I
uninstalled the app and it helped for a while. But the problems got
worse-slow and freezing up. AT one point, I followed some suggestions
to
try
to recreate my Outlook profile and that created other problems of
things
not
working for a while.Then OUtlook put up a notice that it was putting
itself
in SAfe Mode which apparently was disabling McAfee Hawk which helped
some
but
not entirely. But Outlook continued to start up in SAfe Mode which
hindered
functionality until I updated the other MdAfee Antivirus app, then it
opened
normally.
But now a new problem occurs-if I click on an email, a task, or just
about
anyplace on the interface in a certain manner, the whole app freezes up
for
2-3 minutes and sometimes longer. It shows the hour glass, and
sometimes
shows the "Not Responsding" message. But if I wait that long it
eventually
releases and I can carefully proceed. But often email downloads at a
crawl
and I have to close the app and restart it which helps.

I have tried uninstalling and re-installing Outlook but that hasn't
helped.
These problems have started from the beginning but have continually
gotton
worse.
Any ideas what the problem could be or how to resolve.
Any suggestions would be appreciated.
Thanks, God bless
Van






 




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